Customer Ratings & Reviews

⭐☆☆☆☆ (1/5 Stars) I rarely leave negative reviews, but after months of dealing with Oura’s customer support, I feel other potential customers deserve to know what my experience has been. I purchased my Oura Ring at full price because of the health tracking features it advertises. Unfortunately, many of the features I paid for simply have not worked correctly for months. My sleep data, time in bed, heart rate, readiness, and other important health metrics have frequently been inaccurate, incomplete, or missing altogether. To make matters worse, I have continued paying for the Oura Membership every month just to access data that has often been unusable. Paying both for the device and an ongoing subscription only to receive unreliable information is extremely frustrating. I contacted customer support months ago, and while the representatives have been polite, the actual resolution has been incredibly disappointing. Their latest response admits they still cannot tell me when the software update needed to fix my ring will even reach my device. After months of waiting, they still cannot provide a timeline. Yes, they offered me two complimentary months of membership, but that does not come close to compensating for months of paying for a product and subscription that have not delivered what was promised. What disappoints me the most is the lack of urgency. Customers who spend hundreds of dollars on a premium health device and continue paying a monthly membership should not have to wait months without a solution while being told to simply keep waiting. I expected a premium product backed by premium customer service. Instead, I’ve experienced delayed communication, ongoing technical problems, and no clear resolution in sight. Based on my experience, I cannot recommend Oura at this time. I hope the company improves both the reliability of its product and the way it supports customers experiencing long-term issues. Overall Rating: 1/5 * Product reliability: ★☆☆☆☆ * Customer support response time: ★☆☆☆☆ * Value for money: ★☆☆☆☆ * Communication: ★★☆☆☆ * Overall experience: ★☆☆☆☆

Not so much user friendly but once you get the hang of it its very hepful. Made me fix my sleep cycle after seeing my sleep pattern was all over the place.

Enjoying all of the wonderful features that it has.

So great for tracking my health and now for my pregnancy! I absolutely love my Oura!!

Love my Oura ring. The sleep tracking feature is the best. So much information. Best Buy has super fast shipping which is a plus.

If you are looking to choose between the samsung ring or Oura ring, choose the Oura ring. The app is very detailed when it comes to your workouts, sleep, daily life. It's also comfortable and it doesn't stand out when you are wearing it.

Improved my health with ease with all the data points.

It was the perfect gift for monitoring the health. Definitely its a great inversion if you wanna be looking for better health personal care.

Its a great product to track your health and sleep cycles and Best Buy is the best platform to buy. Because its offering great warranty plans.

A gift for my wife- she had been wanting for a while- she loves it.

It’s helped me track my sleep. Understand when I haven’t slept enough and when I have slept enough!

I have Apple Ultra Watch 3. The ring and the watch results don’t match. I am not sure which one is correct. Thus, I use the average readings from both to see my results. Also, I don’t have to pay subscription for my Apple Watch. Oura requires subscription.

Love this ring! Love being able to track my health without having to wear a watch!

I love how it tracks your sleep and activity. I get alerts if I have been too sedentary and it suggests that I stretch my legs. The app is easy to use and understand.

Grear ring, lots of features and very confortable desing

Great design and I am loving the insightful health information that is provided through the App. Definitely worth the purchase!

The ring is comfortable and lightweight. It’s very useful and easy to use.

Great ring helps me with everything that I need to keep my health optimal

The Ring 4 - Smart Ring was so good ring gooooooood

Great product! I have been able to track my activities on a daily basis no problem. Has definitely helped me improve my sleep. Should have bought sooner.