Customer Ratings & Reviews

Worked OK for about five weeks and then needed it to be reconnected every morning as a new device. 10 out of 10 would not recommend.

Product was ok. Just not worth the price. The app was also expensive.

Ring did not work right out of the box. Got in touch with Oura and they e mailed me saying they would get back to me in a couple of days. Too much money to not work properly! Immediately returned back to Best Buy!

Poor service. I bought Oura ring in October 11,2025 they do not price match! This is my second Oura ring and I buy a lot of items from Best Buy but they do not care for good customers! DO NOT SHOP HERE!

giant piece of annoying crap that charges you monthly!!! Very inaccurate. Too big to wear to the gym, amd yet it supposed to keep track of your health. Makes no sense. DO NOT BUY THIS FOR ANY REASON!!

Each of my rings have not performed, My ring now has a 2-day battery life, a far cry from the 8 days advertised, and it has only been 7 months. Moreover, Aura is ignoring warranty claims, now numbering 3 attempts to contact them with all pertinent information, including receipt, serial number purcahse date. CRICKETS! be advised.

Cool item but biometrics do not seem accurate with Apple watch and phone

My ring worked great for two months. Then it suddenly stopped. No damage, just stopped collecting data. I could connect by bluetooth but it showed no data for weeks. I contacted customer support, they agreed to exchange it within a week, but that was over 3 weeks ago. Now they ignore me. Terrible customer service and low quality product.

I bought this for a client on Black Friday and she was charged another $150 when she changed the size :-(

bought my ring May 28, so I’ve had it less than a year doesn’t hold a charge for more than a day anymore. Also doesn’t tell me when it’s about to die.

Was defective and was not allowed to exchange for the price I paid & was told to pay the difference. I’ll never buy from Best Buy again.

Ring 5 Star, is great purchased 3 but one didn’t fit and Best Buy will not exchange for a different size at same price!!! So BEST BUY 0 STARS⭐️

cannot get customer service human to speak to, online only not answering my questions

Ok I wish I could leave a good review but unfortunately I cannot. Mine was supposed to be delivered today but instead I received an empty box. Beware of ordering online bc I’m not sure if I’ll ever shop at Best Buy again. Customer service said it will take a few days for the investigation and here I sit spending this money on something that didn’t show up.

Can not ring to Work sorry I purchased ring bad desion

Great while it lasts, my Husband and I both bought one less than a year ago, his no longer charges, and mine doesn't even hold a charge for 24 hours

You have to oay fir a subscription its not too much its 6.99 but i mena the ring itself cost alot already why keep paying for something every month and they don’t advertise that like you literally ahve to pay it in order for you to use the fearures calories steps and most importantly sleep i returned it

Not much different than the preceding Oura ring generation

Ring needs to charge two times a day and I have had it less than a year. My year mark with the ring is in a month. So disappointing. Had the oura 3 that was 4 years old and it charged the same amount as this one

The UI was bleh. There is other rings in the market for cheaper cost and without a monthly fee. It does not have useful widgets on iPhone. You always have to go into the app to look at your stats. Get the ringconn 2 before you get this one.