Customer Ratings & Reviews

Hi Shirleygeek.

Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Outdoor Cam Plus right away. The features and technology provided by the Ring Outdoor Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are happy to provide you with more information regarding the installation concern that you mentioned in your review.

It sounds like the device is not performing as expected. The Ring Outdoor Cam Plus is our leading indoor and outdoor-ready security camera with flexible mounting options. Your Ring Outdoor Cam Plus will be happy just about anywhere, indoors or out. It can sit on its own stand, or mount to a wall or ceiling. We recommend visiting our support center for a step-by-step guide on how to physically install your Ring Outdoor Cam Plus.

If any additional information is needed regarding your Ring Stick Up Cam, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Miyuki from Ring.

Hi JerryV.

Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Outdoor Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

Thank you,
Amilia from Ring.

Hi Insultz.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that the setup of the Ring Outdoor Cam Plus was easy and straight-forward.

It sounds like the Ring Outdoor Cam Plus was not what you expected. We wanted to share with you some of the key features that the device offers. The Ring Outdoor Cam Plus delivers pro-level security, providing upgraded protection for your home through its advanced features including: wide field of view in 2K Video, Color Night Vision with Low Light Sight, and dual-band wifi. It can be easily mounted or placed on either a wall, ceiling, or other flat surface.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.