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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 926 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 926 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with the microwave. Microwave is nice and secured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the delivery and installation was later than scheduled, the installers were quick and very competent. Removal of the old range hood and installation of the microwave went smoothly and cleanup after installation left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven and Ian were excellent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven called before delivery/installation of the microwave and arrived on time. He placed a covering over my stovetop to catch any sawdust before drilling. He removed the old microwave and installed the new one. He cleaned up after himself a took the old microwave; per my request from Best Buy (installation and removal of the existing microwave). The experience was totally positive for me! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of microwave by Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a good job installing the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional install followed by removal of old unit. Entire process took all of ten minutes and they even cleaned after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer is knowledgeable and good at what he does. Our microwave was professionally and quickly installed with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, easy to use. Inhances our kitchen to look like a restaurant kitchen set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and express cook item works great looks good exceptionally easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Crew Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have said in a previous review, this was one of three new appliances that were purchased from Best Buy. The two installers are independent employees who work for Best Buy. They were supposed to come on Saturday, but ran over on the job before ours. They came to our house THE NEXT DAY, SUNDAY and did the work. How refreshing to find someone that cares about the customer's needs. Great job and they took extra care to protect on new hardwood and tile flooring!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was quick product works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person doing the installation was professional and did the job quick and correctly and the microwave works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth no issues and great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jadon did a very professional job on the install. Answered all my question about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. Finished product works great and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my installation, he was professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers efficiently modified the electrical hook up and mounted the microwave. They cleaned the area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed all of my appliances (over-the-range-microwave, gas range, dishwasher, and refrigerator) were very friendly, quick, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and did a great job. Works great. Pleasent experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the installers were very polite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed experiences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store experience was great! Customer in store every time I go in is great. What I was not a fan of was the installers. They came is and charged me an extra $200 for my microwave. Later I also found the cabinet is not even venting! But you installed this and took more money instead of telling me if shouldn't be there. Not impressed.

    I would recommend this to a friend