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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 934 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and installation speed of the Over-the-Range Microwave Install (Replace Range Hood). Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud and the button layout is unconventional.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 934 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it not too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is just the right size it's sleek , has no handle, height is just right and great for teenagers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble with the installation. Because of an existing electrical outlet, the first installer was not allowed to do it. The actual installer was a third party person, and did not have enough information (i.e. job description, invoice, etc.). I was then charged too much and had to go into the store to get a refund. Eventually, it was worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my installation, he was professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pro. Showed up on time, protected the work area, and we're fast and curtious. Nice work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and quite fast. Very friendly and the install was done perfectly. Previously having issues with Home Depot and Lowes, I will always go with Best Buy after this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something simple and this is it . Looks great and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job. Cleaned up very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend for this work. They did a very professional job. Every thing was cleaned when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation done to my satisfaction. I was impressed with installation and clean up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave in place!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new over the range microwave. Was put up so quickly. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Best Buy always does a great job with installations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done in a timely and professional matter. Both men were professional and plesant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my 2nd one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 16 years from 1st one I purchased this item again, excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, quick install. Professional and cleaned up as they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by some guys They remove and install my new microwave. Little expensive but good work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrival Time and Schedule Time Differences

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was very smooth. When I set up the appointment I was told between the hours of 12 and 8. I asked if they didn't have a smaller window and she said that was all they had. I received an email that said between 12 and 3 so I thought she must have misread the time. Sometime after 3, I called and they tried to contact the installer. He called shortly afterwards and said he was 25 minutes out according to his GPS. I asked what happened, did he have a difficult installation? He told me I was on his schedule from 3-7.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best available for anyone and everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and love my new microwave! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick didn't take long at all the only thing was he has a screw that he didn't make flush he probably needed more torque from his drill but it didn't happen. Also he didn't clean up his mess when he was done. I did it after he left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient and professional. Experience matters!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation, very knowledgeable and clean, ty

    I would recommend this to a friend