Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 934 reviews
(934 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.5
Rating 4.5 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and installation speed of the Over-the-Range Microwave Install (Replace Range Hood). Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud and the button layout is unconventional.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Microwave purchase and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First appliance arrived with a dent. Tech saw it and took it back. Second appliance delivered in good shape was installed and old appliance removed. All good and timely
I would recommend this to a friendRated 4 out of 5 stars
Total Tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and did a good job of communicating. Not quite as good at the detail like cleanup and checking for how level it is
I would recommend this to a friendRated 5 out of 5 stars
Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for the install service. Best buy installed fridge. Another installer professional came with microwave hood combo, and range. Both teams were very good and friendly. They went over the product showing me how to use it and properly maintain equipment. The professional installer sent for the hood microwave did an amazing job and was very quick at installing.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They added additional services necessary to complete the install (extra charge but I love that they offered it on the spot with no additional hassles).
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with absolutely no problems so far! We love this microwave!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job on the install and answered all of my questions.
I would recommend this to a friend Rated 5 out of 5 stars
Good install - very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a weird one, because the guys had to work with venting originally installed for the prior (2) hoods, which had to solve their own mounting and routing issues decades ago. Still, the team was good and sharp and thought on it's feet and did a great job
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was installed on time. They did a great job.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly installation. They did a super job and saved me tons of work1
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy. The crew worked fast and efficiently.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they cam and put it up in few minutes and cleaned yp
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an excellent choice to get installation done by Best Buy.
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
working well for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to my new microwave, but am enjoying the comfortable size and ease of usage. I use mostly to warm leftovers, and it's working well. I like having it over the stove.
I would recommend this to a friend Rated 5 out of 5 stars
No problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good install with Jay and Jojo! The only complaint is with the product itself. No back lights on any LG new appliances. I learned it is now pretty standard on ALL Brands, for new appliances to not have ' backlit' buttons.
I would recommend this to a friendRated 4 out of 5 stars
Range Hood/Microwave Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was going to install a power outlet by attaching the box to the wall, not inside the wall. Said inside would be additional charge. I called Best Buy and they took care of everything at no additional cost to me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installers did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave looks beautiful. They cleaned up very nicely.
I would recommend this to a friend Rated 5 out of 5 stars
Microwave install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that came for the installation were professional and knowledgeable in the product and the installation process went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Be a total tech member for expert installations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a total tech member. An expert team was sent to my house to install a new microwave over the cook top - at no installation cost to me. Great job, great guys, and a happy total tech member. Best Buy has been great.
I would recommend this to a friendRated 4 out of 5 stars
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went fine, no issues. Just tough to communicate with the guy because he didn't speak English.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing my new microwave/range hood.
I would recommend this to a friend