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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 928 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 928 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over range microwave looks and works great, happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung over the range microwave, it’s very spacious and the blower is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so fast and very professional. I know these guys aren't affiliated with Best Buy specifically, but they are happy to educate and answer any questions about how the install works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was absolutely great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew was excellent OMG cleaned up and he was quick. Tested everything even saw that it could be vented two different ways and vented for the outside. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was on time and installed very quickly. Product fit like a glove. Please measure your current setup before purchasing because there was not even a inch left after it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    contractors were not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These contractors were nice but wanted me to sign without explaining anything to me or what I was signing. They made a huge mess drilling holes in my cabinets. I had the range covered to keep it clean and they removed my cover. There was sawdust everywhere! I spent the next 2 hours cleaning up. But the microwave is installed fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best spent money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, on time, fast! I used them tv mounting and for microwave installation. Best spent money!!!!!! I hesitated but it was worth it. They are cheaper and better than the handyman services I have hired independently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were so courteous! On time, COVID-careful, clean, friendly, knowledgeable about the product. Great communication when they were on the way so I could prepare for their arrival. Very, very happy with this crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the oven microwave install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job putting in microwave, took time to make sure job want done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - on time and got right to the project - in and out within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems with any part of this experience buying it was easy delivery was amazing and they don’t charge an arm and leg to haul off your old stuff I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lawrence was great !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lawrence was great. Me and the wife enjoyed his friendly demeanor and professionalism throughout the installation. He showed us how to operate and maintain our new microwave . AAA++ service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But provides great installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service. They were on time, provided quick installation and answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed fast and with no issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt and installation was uneventful. It took less than 60 minutes which is good in the time of a pandemic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came at scheduled time. He removed the old one and installed new one. Gave a demo of the new one and also shared few tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed the microwave really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was well done.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractors were extremely professional and capable. Job well done fellas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. They did a great a job. On time and was very clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Does Not Actually Install Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a zero star review if possible. Geek Squad does not seem to actually use its own employees to install microwave ovens but uses third party firms instead. Further, these firms hire incompetent people. While the old oven was removed and taken away as requested (and paid for), the new one was only bolted to the wall and plugged in. No effort was made to complete the vent installation and the actually parts for the vent to be installed were taken away when they left. I have had to demand a refund and hire someone who can actually do the job. Further, the installation instructions were also taken and I have had to find a repair manual for my model oven to get the necessary instructions and to order the missing replacement parts. Do not use the Geek Squad for appliance installation but find a reputable person on your own - it will be faster, easier, and less aggravating that way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to haul away my old appliances as was agreed to. The entire process was seamless

    I would recommend this to a friend