Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 928 reviews
(928 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.5
Rating 4.5 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice guys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were respectful and knowledgeable. They were patient with our grandchildren watching them like hawks!
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were nice snd polite. They made sure to show me that the product worked before leaving and cleaned up behind themselves,
I would recommend this to a friendRated 5 out of 5 stars
Excellent delivery and installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who delivered and installed our new microwave did an excellent job. They called when they were on the way and were very professional, efficient and polite when they arrived.
I would recommend this to a friendRated 5 out of 5 stars
Microwave repair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very professional only was charged for the parts that were needed very honest
I would recommend this to a friendRated 5 out of 5 stars
our replacement & installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Superb installer! It did take weeks between purchase & an installer able to do this. The "system" needs attention.
I would recommend this to a friendRated 5 out of 5 stars
Quick and Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and Easy install. The guys were on time and had the microwave installed in no time.
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team delivered and installed it quickly and efficiently. Very pleased with purchase and customer service.
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing, tech cleaned up the mess from removing the old unit, and provided enough instruction that I haven't had to read the manual yet.
I would recommend this to a friendRated 5 out of 5 stars
Great job, prompt, courteous, professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer called ahead confirming details, arrived on time and completed the installation as required.
I would recommend this to a friendRated 1 out of 5 stars
Destroyed my cabinets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer had to reschedule my appointment to Tuesday due to a truck being broken down. He pushed me out to the last appointment in his day instead of the first. He showed up after 7:00 PM and didn't leave until after 10:00 PM. He didn't use any of the installation hardware and destroyed my cabinets. On top of all that, he requested a tip before leaving. I will never buy another appliance from Best Buy again.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the time to share this with is. I am, however, sorry to hear we let you down. What you describe doesn’t sound like the ideal installation experience and you have my apologies for any inconvenience or disappointment. If the installation does not meet your expectations or you would like to give us the opportunity to look into the damage, please give us a call at 1-800-433-5778.
Rated 5 out of 5 stars
Nice Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a really nice job. He took his time to make sure everything lined up and even cleaned up his mess when he was done. Haven’t had that happen in a long time
I would recommend this to a friendRated 5 out of 5 stars
Over The Range Microwave Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did an excellent job of installing the microwave above our range. They were courteous and professional.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent coordination and services. the team arrive on time and performed the installation in a short time.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went well, pleased with purchase of over the range microwave that freed up counter space.
I would recommend this to a friendRated 5 out of 5 stars
Microwave install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company that installed my Microwave, gas range, and dishwasher did a fantastic time. We knew when they were coming, they arrived on time. Tyrone did a fantastic job. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great technicians!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same guys installed both dishwasher and microwave. Were contracted out of TX and they were awesome, Nice, friendly, and followed all safety precautions. Demonstrated all features.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy KitchenAid Microwave Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juan did an excellent job and was very professional. He gladly answered all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Good guys
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. They were on time and did a great job. Will recommend them again and again Mehdi
I would recommend this to a friendRated 5 out of 5 stars
Microwave Installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very smoothly and they were good at diagnosing and correcting an electrical problem that I had. Very nicely done.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were nice and clean. They explained how to use the product.
I would recommend this to a friend