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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 928 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 928 reviews
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed quickly and professionally. Tyler and crew knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done in installing my over the coven Microwave. The technician arrived on time and was done in expected time frame. He left the space as clean it was before. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OTR Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an over the range microwave before. Bought a Samsung and so far so good. The installation was quick and the guys were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to match the refrigerator and stove so bought this and the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the microwave and took out the other were wonderful! They were neat, kind, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install team was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was on time and quickly had my existing vent hood removed and microwave installed. They cleaned up after themselves and took great care to not damage any of the surfaces they were working around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sale representative is not 100% knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told buy the sale agent that the installation of the new microwave included removal of hard wire range to include putting in a new outlet. Luckily I did prior work and had it taken care of because the installer said it would have been an additional $169.00. The delivery guys on the other hand we above snd beyond. I do understand that they can only do what the work order is for and that was fabulous. The one star is for the sales rep

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Showed up in time and we were pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent arrived on time, explained product. There were new guidelines on height of microwave which I believe the store personnel should be aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Hood vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hood vent work perfectly real good quality worth every penny. We use auto temperature setting and starts perfect when it senses heat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good in the kitchen cleaning is a problem clean, clean and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, professional, and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything i needed and easy to install. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 year old house, nothing is routine, installer was patient and professional, very good result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked within my availability. Punctual and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed as ordered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within the appointed time frame. Installation was completed in less than fifteen minutes and cleaned up the installation mess. Explained the operation of the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great, the installer put in the plus needed and everything! Very pleased with the service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning the service has been terrible. After installation of our microwave they never connected the vent. I called and had them come back to install it. They came back and drilled into my cabinent telling me they cant get the piece to not fit and that they dont know what to do. You expect me too? Figure it out. On top of that they just leave to there next appointment and never showed back up. I call for the third time have an appt scheduled for today between 9am to 12 pm and they still havent showed up 5 hours later! Yeah im aggravated and stressed out about this whole situation. Best buy has a terrible third party contractor. Be sure to stay away from this service out here. New product i cant even use to its full potential because of the lack of experience they offer!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for your feedback on this. We apologize that getting that microwave installed has been such a difficult process. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can discuss this with you.

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Very respectful of my other appliances, covered everything so it wouldn't get shavings from the drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly techs. Arrived on schedule time

    I would recommend this to a friend