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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 928 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 928 reviews
  • Rated 5 out of 5 stars

    Installation is A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. From installing to having me test out the machine before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers came in and even with a slight issue with the installation brackets they made the install look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Special thanks to Samuel, Jackson, Eric, and Rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were Very friendly and helpful service and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit easy to use . Very quiet to use easy to clean love the under mount light .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and quick. The installers were prompt and professional and cleaned up any mess made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with my new microwave. There were problems with the installation by the contracted company but they have been very cooperative and those are being ironed out now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation. The techs were very quick and thorough. It did cost me $150 extra because my old range was hard wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May be the best part of the buying experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micah and Dominique were very professional and efficient. They always called and let me know their arrival time. The Best Buy delivery team was just as professional, efficient and communicative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave The fact all thr controls are not on the door was a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service person was right on time, he did a great job and the area was spotless when he left…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG oven w/hood range. The gas oven was never connected and purchased Tech service contract for that reason. Need to be reimbursed for getting 3 party to connect gas. Oven was purchased 7/15/22 and couldn’t use it 3 weeks. Spoke to BB rep Kay. She called and told her I plan to resolve at store. Store couldn’t resolve. I’ve been calling her, but she hasn’t gotten back. Please have someone call to remedy this situation. Reviewing the service, not the product.Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PERSONAL IS VERY PROFESSIONAL AND KIND. VERY GOOD SERVICE. THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above stove microwave install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not an easy install but the tech kept at it and completed it. Well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but I wish it were free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary evil. The installation works and we’re happy with it. It just sucks that it had to be done and that it cost us almost $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and efficient service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. They were on time and worked fast and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and replaced microwave. Very caring in handling new microwave and cleaned up everything before the installer left. Was very prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and installed the product in a perfect condition. Demonstrated the product in the end and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation process. Very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, good haul away. the only thing that can be improved it the scheduling as 12-8pm is not a small window

    I would recommend this to a friend