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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 928 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 928 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek microwave. Nobody needs that huge bulky one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth of the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth it.. a professional with a lot of experience and did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with all the work the Geek Squad did to install my kitchen appliances. Truly recommend getting the Total Tech plan. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers got there on time. They cleaned up the leftover mess when they were finished. They didn't even mind that our cat "helped" with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install my OTR microwave and replace range hood. They were very efficient and did a great clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my over the range mounted microwave. It would be helpful if it came with some instructions as to how the digital controls operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was kind and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Range Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-the-Range Microwave Installation pieces were intrugal part of the overall installation. Every Piece was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and very quickly and professionally installed my new microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time. they were professional and finished quickly. Removed all boxes and cleaned up. Did just what Best Buy said would be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave is much better than the one I purchased in 2016. It is the same style and brand but updated and the vent seems to work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an understandable delay because of Covid 19 but once they were able to enter our home they did an excellent job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good install of new over-the-range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old range hood. Installed bracket and hung new over-the-range microwave. The installer had some difficulty with adding a new outlet to plug in the microwave. That step took a long time but he stayed on the task until it was completed properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Messy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While being installed the person started a fire on my new stove top.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Flagg over stove microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has not been installed yet because there has been a delay with our cabinets. Please confirm we are able to call you once we are ready for installation? thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tesm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional personnel, efficient, and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was polite, knowledgeable and pleasant to be around , did a great job with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OTR was installed, but one of the mount screws stripped the threads on the microwave mount, so i'm having to wait for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User manual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product… once the user manual was figured out

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Unlevel Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro wave was not level when installed. Crooked and looks awful.

    No, I would not recommend this to a friend