Customer Ratings & Reviews

We have the yearly tech membership (read about it. Its a good deal...) so Best Buy actually calls on their pool of contractors. Chas delivered the microwave on Thursday (4 days after I ordered it). He did a fast, excellent job. He also hauled it and all the box trash away with him! I was very impressed!

The installers did a great job even though someone had given them the wrong information about the type of installation needed. They solved the problem and completed the installation.

Our new microwave was installed quickly and efficiently. The technician answered our questions. He was polite and courteous and took time to put on safety equipment and protective shoe covers before entering our home.

Terrific Microwave and professional installation by Best Buy 3rd Party Installer. Highly recommend this unit with professional Installation.

We had a bit of trouble with the product delivered being damaged twice. The installers were awesome - very courteous, wore masks and called with updates on their arrival time. They noted the damage to the product and called right away to set up a replacement. The second time, the installers were a bit less helpful with setting up the replacement and we had to spend a lot of time talking to best buy customer service to have it arranged. Finally, the original two gentlemen delivered and installed an undamaged microwave on the 3rd visit. These gentlemen did a fantastic job!

Nice guy but he didn't level it properly so the door swings open

Outstanding Service by GC, they had a few issues to navigate, because we had never had an over the range microwave before, but worked it out for us! Cleaned up and swept away everything. It looks great! My wife is very happy!

The installation was so smooth. 3 gentlemen came in and out in 30 45 min. They even added a 2 plug outlet to my existing air vent power source. Best of it, it was free due to my total tech membership

Install was fast and the guys were great. They made sure to take care of clean up

Great service. Install was smooth and I have no complaint the delivery techs were pros and walked me through all the features

Friendly, efficient and quick installation. The had to drill additional holes but cleaned everything up. Also got a great demo of the newer features.

Packing was damaged, but appliance looked fine. Made rattling noise when in use. Best Buy replaced with no hassles.

The professional install was good. Guys had my microwave in very fast and took my old one with them.

Professional great job install looks great vary pleased

We anticipated a long difficult install as this was our 1st Over-the-Range Microwave. Our installer knew exactly what to do and did so in record time. He also gave good directions and instructions for future reference.

Nice microwave for the price. Does everything you need and looks great

The installer was efficient, friendly but professional…cleaned the area after installation and was in and out within 30 minutes!

THe installers were very knowledgeable and were quickly able to remove the old stove top and replace it with the new microwave. They also did a nice job of cleaning up.

Installation of the appliance was well coordinated, and professionally installed in a short period of time.

We are pleased with our Samsung microwave. Installation, however, did not go so well. Although Steve, Geek Squad's contracted installer was pleasant and determined, he was not prepared for the work involved. If my husband had not been available, he would not have been able to do the installation.