Customer Ratings & Reviews

Fast and efficient delivery and installation with an experienced pro. Excellent.

The installation team was very efficient and quick and best of all left everything clean as a whistle.

LOVE this so much, really makes my kitchen look great and love no more microwave on the counter!

2 installers actually came early. They were well informed and knew what they were doing. The final result was as good as it gets. However, since there is a granite back splash they charged $150 more than I expected. Apparently their boss said if they had to drill in granite it costs $150.

Excelent service instalation, they were very professional.

Install was quick and easy. They took the hood over our stove off for us and replaced it with the microwave. Super easy and no hassle.

Arrived on time with proper tools and equipment. Did the job neatly and explained some of the features, about which I had questions. I was pleased with there work

Started off terrible as two separate install teams failed. But was made right with a free install and great customer service. I think moving forward this service will be even better as they have fixed the problem that I had. Best buy and geek squad are awesome!

Great professional job installing by Zach Gordon from pacific express! Would recommend!! The job was done fast and efficient.

This microwave was easy to install and is easy to use. The size is perfect and it is very stylish.

Love this product, looks great, works exceptionally well

Installing the GE microwave ( over the stove) was great and very professional

Excellent installation, took the time to make sure the installation was done right and cautious bringing them in the house.

Very good microwave with low footprint, highly recommended

Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install my over the stove microwave. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how) and asking "what do you want us to do?" while acting like they kind of wanted to just leave the unhung microwave with me and go home. When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. After they left I got to mop up the bloody floor and check to see if they had gotten blood in or on the microwave or anywhere else. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else.

The installers came and quickly finished the job. They were courteous and friendly. The installed appliance continues to work well.

The Techs were super-fast and efficient! Very clean with the workspace, and very knowledgeable.

The techs were great and friendly, the install was super-fast, and we were explained everything up front.

Excellent job done in 15 minutes they hauled away the old one

Great service and arrived as scheduled. No problems with the installation!