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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 928 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 928 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went fine, no issues. Just tough to communicate with the guy because he didn't speak English.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install - very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a weird one, because the guys had to work with venting originally installed for the prior (2) hoods, which had to solve their own mounting and routing issues decades ago. Still, the team was good and sharp and thought on it's feet and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install with Jay and Jojo! The only complaint is with the product itself. No back lights on any LG new appliances. I learned it is now pretty standard on ALL Brands, for new appliances to not have ' backlit' buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Install Experience EVER !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes... only one guy, efficient, considerate, polite and helpful.....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    working well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to my new microwave, but am enjoying the comfortable size and ease of usage. I use mostly to warm leftovers, and it's working well. I like having it over the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the install service. Best buy installed fridge. Another installer professional came with microwave hood combo, and range. Both teams were very good and friendly. They went over the product showing me how to use it and properly maintain equipment. The professional installer sent for the hood microwave did an amazing job and was very quick at installing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed on time. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with absolutely no problems so far! We love this microwave!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job on the install and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cam and put it up in few minutes and cleaned yp

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. The crew worked fast and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent choice to get installation done by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installation. They did a super job and saved me tons of work1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be a total tech member for expert installations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total tech member. An expert team was sent to my house to install a new microwave over the cook top - at no installation cost to me. Great job, great guys, and a happy total tech member. Best Buy has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & value for your money! LG products have always been very reliable & easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Range Hood/Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was going to install a power outlet by attaching the box to the wall, not inside the wall. Said inside would be additional charge. I called Best Buy and they took care of everything at no additional cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a new microwave to my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice always in use.. I used best buy in other citys where i lived there well like and well rated. I pleased with the installation and i realy ejoy the use of the microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience with installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Best Buy for installation. This was for a microwave but the plug is not part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave looks beautiful. They cleaned up very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast professional install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my item fast, safely, did all the duct work and installed a new outlet for it. This exhaust fan kicks but and has a high volume of removing and odors.

    I would recommend this to a friend