Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 928 reviews
(928 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.5
Rating 4.5 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tried and keep having problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been terrible. I dont have the microwave or have it installed after repeated calls. Truly ridiculous and no follow through.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never have any appliance installed through Best Buy again. I wish I would have known upfront that the job would be outsourced to a 3rd party company.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional outsource
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They destroyed my rv putting in a microwave 8000+ dollars in damages
No, I would not recommend this to a friendRated 1 out of 5 stars
Where’s the manual f out r cooking guide?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No manual to guide on how to use this item - or how to set it up.
I would recommend this to a friendRated 1 out of 5 stars
Microwave #2 defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a microwave two weeks earlier and the installation crew damaged it. The replacement was defective. They had to order another. Very poor quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 guys came for installation. One had an attitude I didn't like. Would buy from someone else before I would have this guy come back.
No, I would not recommend this to a friendRated 1 out of 5 stars
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is nice, but it came w/dent and trying to get replaced took 3-4 try's and was very unprofessional of how they did business
I would recommend this to a friendRated 1 out of 5 stars
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person that delivered said he doesn’t install. Dropped it and left. I had to install myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad contractors , the worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered 6/28 After 4 service visits still not working properly
No, I would not recommend this to a friendRated 1 out of 5 stars
Unacceptable!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was scheduled but when it arrived instillation wasnt on the ticket.I had to go to best buy to get credited for it and install myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never happened
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were supposed to install the microwave but said none of the other appliances could be installed so they left. Had someone else install everything. Waste of my time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Install yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial Installer did a HORRIBLE job. Had to jump through hoops to get a new guy out to fix the issue. 2nd installer was knowledgeable and friendly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unusable Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told installation could take care of everything. When they got said they couldn’t install it was it was vented to the outside
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers never showed up, they said they were running a little behind but decided not to do the installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crappy service, no benefit for being a silver rewa
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to install myself due to COVID. Never received any compensation for the hassle. Took me a couple hours to install myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor install job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He did the work but its not in right and no one to help make it right.
No, I would not recommend this to a friendRated 1 out of 5 stars
Un professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They charged me an additional $29.99 to haul away the old one. That was not mentioned when I bought it in the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn't what I was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did everything they could to get out of work and left me with works to be done to connect the electric....
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a novice technician install my merchandise. I had to get a professional to fix his mistakes.
No, I would not recommend this to a friendRated 1 out of 5 stars
Title for what?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went fine. In and out quickly. No complaints. Why do I have to make this 50 characters?
No, I would not recommend this to a friend