Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 928 reviews
(928 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.5
Rating 4.5 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wasn’t pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t please the first day they canceled at the end of my 5 hour window and the second time they came the were 2 hours late
No, I would not recommend this to a friendRated 1 out of 5 stars
It took two visits for the install to be completed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took two visits for the install to be completed
No, I would not recommend this to a friendRated 1 out of 5 stars
No show No show
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No show No show No show No show No show No show No show No show
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation was later declined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found a friend who could do installation cheaper. Would recommend searching for alternatives before purchasing this service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not make the appliance in working condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers we're unable to fix the issue and left the issue unfixed. Not worth paying $199 for installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did it myself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers can only install if you have an existing electrical outlet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service, liars and scamers. Worst service ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
I didn't received the item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How do I can do a review for something that didn't was installed very bad service
No, I would not recommend this to a friendRated 1 out of 5 stars
Test it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure u test it before installer leaves. Vent should suck napkin too it.........
I would recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor installation. And then argued about the service they did and denied doing it!
No, I would not recommend this to a friend- Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Fine GE over the range Microwave and installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On very short notice, just before Thanksgiving, I bought an over-the-range microwave vent hood. The folks on the phone went to some lengths to get just the brand and size we wanted, and find one we could get installed before the holiday. The delivery and installation were just flawless. The gentleman, Carlos? was on-time, contacted us before arrival, protected our floors. He installed the microwave quickly and efficiently. He was neat and took great care to remove all debris and the old machine. We could not be happier. Thank you all!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful installation experience.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came within the time window I had been given- they were very polite and efficient. They removed my old microwave, installed the new one and tested it. They cleaned up and took away all debris and the old microwave. I was very, very happy! I will definitely recommend the Best Buy installers.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation experience was excellent. The installer worked quickly and efficiently, ensuring a tidy space by picking up and hauling away all the trash. The over-the-range installation took only 15 minutes. Following the installation, the installer programmed the time and explained the functions, providing great service. Thank you!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great install experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation experience. The guys had removed my old unit and installed the new one in record time. Went over the basic operations of the microwave before they left and cleaned up any mess that may have made - looked like they had never been there!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew that came and stalled the microwave was top notch! They ensured that I was satisfied with their work before they left my home. I appreciate their attention to detail during the installation of the microwave. I love the microwave, it does even more than I thought. Best Buy please continue to place your emphasis on customer satisfaction! Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Over-the-Range Microwave Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is excellent along with the installation. The installer did a very good professional job and was quick and courteous.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Replacement microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers dispatch called at the end of the window time to say they could still come but would be a little late. We agreed and they were quick and efficient with the installation
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Install Team!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding delivery and installation team. Prompt, courteous, neat, respectful and professional. Couldn't ask for more!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers Kevin and helper just finished replacing my range hood with an OTC microwave in 30 minutes flat. They were not only fast, they were professional and courteous. I will highly reccomend Best Buy if anyone needs instillation work. Nice job guys.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from Dubuque was great, efficient, friendly, and didn't make a mess.
I would recommend this to a friend