Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and installation speed of the Over-the-Range Microwave Install (Replace Range Hood). Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud and the button layout is unconventional.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 933 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    installer was first class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was VERY professional, very meticulous, had all his tools, came to do a job, and it was VERY professinal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Job in a Difficult Situation

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job even though someone had given them the wrong information about the type of installation needed. They solved the problem and completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new microwave was installed quickly and efficiently. The technician answered our questions. He was polite and courteous and took time to put on safety equipment and protective shoe covers before entering our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service! New Over Range Micro Install!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Service by GC, they had a few issues to navigate, because we had never had an over the range microwave before, but worked it out for us! Cleaned up and swept away everything. It looks great! My wife is very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OTR microwave install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bit of trouble with the product delivered being damaged twice. The installers were awesome - very courteous, wore masks and called with updates on their arrival time. They noted the damage to the product and called right away to set up a replacement. The second time, the installers were a bit less helpful with setting up the replacement and we had to spend a lot of time talking to best buy customer service to have it arranged. Finally, the original two gentlemen delivered and installed an undamaged microwave on the 3rd visit. These gentlemen did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install above range microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and seamless removal and install without any drywall damage. A great job done by the techs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Space saver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was so smooth. 3 gentlemen came in and out in 30 45 min. They even added a 2 plug outlet to my existing air vent power source. Best of it, it was free due to my total tech membership

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave delivery and installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They also came on time and cleaned up after themselved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave & Installation Job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Microwave and professional installation by Best Buy 3rd Party Installer. Highly recommend this unit with professional Installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    PERFECT INSTALLATION

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We anticipated a long difficult install as this was our 1st Over-the-Range Microwave. Our installer knew exactly what to do and did so in record time. He also gave good directions and instructions for future reference.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Installers!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and quick installation. The had to drill additional holes but cleaned everything up. Also got a great demo of the newer features.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Microwave installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packing was damaged, but appliance looked fine. Made rattling noise when in use. Best Buy replaced with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Install was smooth and I have no complaint the delivery techs were pros and walked me through all the features

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Glad I didn't try to install myself, its heavy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy but he didn't level it properly so the door swings open

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen arrived on time to install the microwave. They were polite and FAST! They came in, uninstalled, reinstalled and cleaned up their mess and were in and out within 15 minutes. Would highly recommend installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional install was good. Guys had my microwave in very fast and took my old one with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was efficient, friendly but professional…cleaned the area after installation and was in and out within 30 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and the guys were great. They made sure to take care of clean up

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I could not believe how quickly, efficiently and neat the installers were with my new microwave. I previously had a counter-top and wanted an over-the stove. No problem. It couldn't have taken them more than half an hour. Nice, polite, friendly men who did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did excellent work. They were polite, professional and worked very quickly. I would have absolutely no issue having them at my house doing work again if needed.

    I would recommend this to a friend
Sponsored