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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the easy installation, compatibility with various vehicles, and the retention of steering wheel controls. They also mention that the interface works well and fits perfectly. However, some customers find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,111 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and the sales representative Chris out of Jackson tn. went above and beyond to make sure I had everything for installation even tho it was offered with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Monroeville PA fantastic installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo and required parts work perfectly thanks to the two guys at Best Buy in Monroeville Pa. that installed them perfectly for me. Very clean job and a perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with continuity forsure a bestbuy!! Cable management was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent very professional , informative, knowledgeable customer service and complete delight in my car stereo hook up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure to get new and unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return multiple times, received used interface modules even though wiring harness wasn’t used. Be sure to check the blue interface module is new, as they can be faulty and not work properly. Very frustrating Must have to keep steering wheel capabilities. Instructions were incorrect for my Jeep Wrangler, had to use setting 7 instead required 8. Had to call PAC technician for help

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation wasn’t the best did not explain about the radio….. still haven’t gotten my radio to work properly still… thinking of returning it xm radio isn’t working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Steering wheel adapter function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car doesn’t have steering wheel functions. So this was a waste of money for me. But my radio evidently would not work without it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Steering wheel control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my pioneer double din. Only problem is the center button on my grand cherokee steering wheel doesnt respond on demand. I have to press the buttons a few times for it to work. It happened on my sph-da120 and my pionner avh-4200. I changed the radio station button to my upper and lower buttons and it works perfectly. But the middle button thats located in the middle of the upper and lower buttons on the steering wheel doesnt respond when you press on it. You need to click it a few times before it works. But since you have the option to use the upper and lower buttons to change channels makes it all good. Must have to change radio stations and volume on steering wheel. You will regret it if you skip this option and go with the cheaper harness.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Steering wheel control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the control interface when I installed a Sony receiver in my daughter's Jeep. I went with the PAC because of the quality. The installation was easy and all controls worked as they should after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jeep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing did a great job and fixed a problem I had immediately

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great. I would definitely buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Steering wheel control
    Best Buy Employee

    Rated 4 out of 5 stars

    Works as described

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Works with both amplified and none. Easy install and will retain steering wheel controls

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Steering wheel control

    Rated 5 out of 5 stars

    Nice harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to place a new aftermarket radio in my 2015 Jeep JK. The harness itself is well put together but make sure you use YouTube to help you with matching the wires up, It wasn't difficult but just make sure you follow the step by step instructions. I had Sirius and needed a couple of other adapters that had to be wired in with this harness. Once again, You tube is your friend. I am not a professional installer but with a little effort on my part I was able to install this in less than a day, That counts me lollygagging and being picky to make sure it was right. All steering wheel controls and features worked after the install. Very satisfied with this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Steering wheel control

    Rated 4 out of 5 stars

    Works but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with the MEXN4380BT Sony stereo in my 2012 Grand Caravan. Controls vol up, previous track and next, source, and answer phone. Oddly enough the wire colors for the stereo matched up with the ones in the kit. Used a Metra - Dash Kit Model:99-6511BB SKU:8716124 for Stereo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Steering wheel control

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter for an aftermarket radio in my 2015 Jeep wrangler unlimited sport to keep the factory steering wheel controls. Install was fairly straight forward and once everything was wired and installed worked like a charm.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All and all good but interface will not connect to my jeeps steering wheel controls but I can live with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Much needed product for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was excellent. The installer was knowledgable and suggested this much needed part for the job. It fit, looks and works perfectly in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very well put together wiring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together easy to use been able just to plug in with very little wiring makes it so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    harness works great, install experience was blah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my review of the harness....it works...had it been ready on my original install date that would've been great...there is a total disconnect between scheduling on the phone vs instore, and had phone op told store op like I asked that I needed this harness things would've gone better the harness is excellent, the experience was just blah

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have item if with steering wheel controls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow directions and made steering wheel integration easy

    I would recommend this to a friend
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