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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1115 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the steering wheel control, ease of use, and installation process of the Radio Replacement and Steering Wheel Control Interface. Users have found it to be a great fit and compatible with their vehicles and new radios. However, some customers have expressed concerns regarding the price and the quality of the instructions. A few users have also reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,115 reviews
  • Rated 5 out of 5 stars

    helped install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made install easier no problems sodered some wires

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So basically I bought this thinking every piece would be needed to replace the stereo but it in fact was not the case. Only one piece was needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was in stock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this item to complete my car audio installation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not even sure it was installed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this was even installed on my vehicle when my new Radio was installed. The installation was so bad that I highly doubt that this was even used! I was charged for it though!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for installation are minimal. But I was still able to hook it up and it works well. It only kept the volume functions however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to other car sound equipment. Would recommend this set

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First module was shot right out of the box. Had to spend my time and money to go to another location across town to get it and drive back. Still doesnt allow for normal steering wheel operation of radio controls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    UNHAPPY WITH CAR RADIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy with the purchase of the car radio. It has performed poorly from the very beginning and I have returned twice to Best Buy. The issues still have not been resolved. I GIVE UP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 2 out of 5 stars

    Ok if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok if you want to retain only the audio controls for your steering wheel. Does not allow for hands free phone retention.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was easy because all the colors coming from the harness matched the colors on the harness for my stereo (Sony XAV-AX1000)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Costly box that doesn’t seem to do anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this was a crazy mess of wires! The installation instructions are difficult to understand. Had to resort to YouTube for figuring this out. There were still some unused wires from the Jeep with no place to land. For all that money, the steering wheel controls still don’t work. There was no setting listed for the Boss radio so I left it on the factory setting. Waiting to talk to someone at the factory for a solution. Sigh…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked as it should. I recommend this ........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fm radio bad reception, was better with the previous setup

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing, which is unfortunately needed to install a radio into a Newer Jeep Wrangler, does not do what you think it does. There are some setting on the unit you need to figure out based on your radio install. The rest is like wiring up a radio. There is NO fade control and that is because of the Canbus system. I would strongly recommend rewiring the radio, as i did, so avoid this costly piece of plastic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrifying Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to say that my experience at the Best Buy in Port Charlotte, FL was incredibly disappointing, to say the least. Unfortunately, the customer service and installation process were so inept that I was unable to evaluate the product itself. As a result, I had no choice but to return the equipment. From start to finish, the experience felt like a complete clown show, lacking any semblance of professionalism or competence. It’s clear that there are significant operational issues at this location that need to be addressed at the executive level. I strongly advise staying clear of this Best Buy location until they can sort out their customer service and installation procedures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked briefly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and then the relay died and the stereo wouldn’t turn on. Had to replace it and it’s been working perfectly since.

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to retain the installed radio control buttons on my steering wheel with my new head unit.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5050 shot right out of the box and failed. The replacement when gets heated up fails and doesnt work correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lost some features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of this is good but I now have a cable sticking out of my map box and the function button that on my steering wheel no longer works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio system wiring connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fine but I had to order all new parts so I was wondering if I can get a refund

    No, I would not recommend this to a friend