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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1115 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the steering wheel control, ease of use, and installation process of the Radio Replacement and Steering Wheel Control Interface. Users have found it to be a great fit and compatible with their vehicles and new radios. However, some customers have expressed concerns regarding the price and the quality of the instructions. A few users have also reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,115 reviews
  • Rated 3 out of 5 stars

    does not work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor instructions. Advertised to work with steering wheel radio controls for my Durango but does not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wonky operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of operating the volume paddles from the right side, it uses the left side which is for changing radio stations. But when you have apple carplay on it won't allow volume from steering wheel at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They sell you things you don’t need and keep them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure we got ripped off on this. Our Jeep doesn’t have controls on the steering wheel, so there’s no way that this was even installed! Didn’t give us the packaging proving it like with the radio, and not even sure the antenna thing was changed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it came with Antenna adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with a Antenna Adapter. Curbside pickup SUCKS

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    wiring harness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overpriced at $150 - returned and bought the manufacturer's recommended harness that cost approx $25

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Steering Wheel Controls Did Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I picked up my vehicle ('16 Jeep Wrangler) after having my radio replaced the tech that installed it told me right off the bat that my steering wheel controls did not work. They offered to schedule a time for me to come back in to get it evaluated but they didn't have an opening for three weeks. Not sure if it's this part or another but my USB connection also did not work so there was no using Apple Car Play. I decided that I'll be returning my radio and all associated parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    a wiring mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    go with the maestro and look for the additional harnesses for plug and play.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Wire kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda of pricey. Plus it was defective. Not best buys fault. Manufacture problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio signal jumps in and out not to HAPPY with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for my car however it was not the right fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to wire however it is not great quality i will have to purchase another in order to get my steering controls to function

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harness didnt allow rear speakers to work, nor did it retain fade function

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with my radio. For the second time.

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 1 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if you have the controls on the steering wheel. Didn't get installed. Didn't need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring I. Multiple times. Shorts out. Still cuts out when driving.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review it because I don’t even know if it was installed the ploy and I do not get along very well and he basically said this only take two minutes in exactly that I went inside and he said OK I’m done. I don’t even know how long it takes to put this in, but I can’t tell you.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced add on my radio don't work the same great way it did before I change my face at best buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced and only needed one cable out of the whole bunch- even after the sales associate insisted I buy it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to give a low mark but I begin to have trouble with my radio lighting... My interior lights don't come on like they should. It flickers on and off but remains off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked till I had to return my Radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Partially worked up till I had to return my new radio from Best Buy because the radio wasn’t installed correctly.

    No, I would not recommend this to a friend