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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 58 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the Pan-Tilt Mount for Ring Stick Up Cam for its overall performance and functionality. Users appreciate the great product quality and the ability to move the camera to different angles. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 58 reviews
  • Rated 5 out of 5 stars

    Stick up cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible product for installing. Allows you to rotate it for viewing yard safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Unit does what is advertised, I like the feature to be able to sweep the office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pan tilt without power cable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it had a power cord with it but nope! Cant get it to work on a solar panel so bought one power cord and nope didn't work now buying another power cord to hook one to pan tilt and one to camera. Maybe i can finally get it to work. Ugh!!!

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MrsCardsfan2013.

      Thank you for taking the time to share your experience with us. We understand the importance of having all of the parts that you need so that you can begin using your device. The features and technology provided by the Ring Pan-Tilt Mount are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with a concrete resolution as quickly as possible.

      It sounds like you are missing some of the parts that you need to properly set up your device. Here is a list of what comes in the box with the Ring Pan-Tilt Mount:
      Pan-tilt stand
      Wall mount
      Installation tools

      The power adapter is sold separately or included with the Ring Stick Up Cam Plug-In.

      If any additional information is needed regarding your Ring Pan-Tilt Mount, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Sincerely,
      Amilia from Ring. Ring

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Its was awesome! The product quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love that i can see what my dog is doing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not send the camara only the mount!!! Very upset

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi EbonyL.

      Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. Your peace of mind and security are extremely important to us. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like there’s some confusion regarding what’s included with this product. This product includes only the pan-tilt mount. The Ring Stick Up Cam is not included and must be purchased separately. The Ring Pan-Tilt Mount is designed to work with your Ring Stick Up Cam to provide 340° pan mechanical range (360° pan coverage), and 60° tilt mechanical range (117° tilt coverage), giving you greater control over your camera's viewing angle.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to watch my pet while away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Really Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool accessory for the stick-up cam. You can see everything with the pan and tilt base.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente small divice good pictures well build for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added feature for camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tilts and rotates great. Great added bonus to camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to assemble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps camera move and opens the view up more with clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little to no real utility . No auto tracking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to set more than 1 default posting. Ring app does not perform automatic camera focus and tracking. With wide angle performance on the ring cameras, you are better off buying two camera back to back rather than have just one camera with the pan and tilt.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi FASTNL.

      Thank you for sharing your feedback with us and other consumers. We value the experience you have with Ring, and want to ensure the Ring Pan-Tilt Mount is meeting the standards it's intended to provide. The Pan and Tilt feature is an invaluable feature of the Ring Pan-Tilt Mount that allows you to have a wider viewing range and see more of what is happening at your home. We would like to ensure you are getting the most from your device.

      It sounds like the device is not performing as expected. The Pan-Tilt Mount is designed with 360° pan coverage and 117° tilt coverage. We have included the instructions for using the Pan-Tilt feature here:

      In Live View, tap Rotate then use the horizontal and vertical motion control arrows to pan or tilt your camera.
      Tap and hold an arrow to move your camera until you lift your finger or the camera reaches the end of its coverage range.
      Tap an arrow once to move the camera in smaller increments.

      Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at to our community if any additional information is needed regarding your Pan-Tilt Mount concern.

      Thank you,
      Melissa from Ring.

      ___________________________ Ring

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to anyone who asks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………..:……..::::..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ring cameras. I have them all over my house and use it for motion and the doorbell. It’s also fun catching funny things happening when you might not have been recording!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns your wireless camera into a wired camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to run this off of battery power on an exterior setup with a solar charger. Only works with an AC adapter (that is conveniently not included). I understand that the pan/tilt motor would use significant battery power, but my solar panel keeps my battery at 100% all the time even with all motion detection and record settings at their maximum.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Derrick,

      Thank you for taking a moment to leave your review on the Pan-Tilt Mount for Ring Stick Up Cam. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Well worth the money and works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. An expensive add on that has a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! So far so good. Price is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but no extra options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. not very helpful. Only you can rotate. No additional features

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Nobel.

      Thank you for taking the time to leave your review of the Ring Pan-Tilt Mount. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      The Ring Pan-Tilt Mount is an easy-to-install mount that lets your Stick Up Cam Plug-In pan and tilt. Now you can see exactly what is happening inside or around your home. We have included a link here to the installation instructions for the Ring Pan-Tilt Mount: https://ring.com/support/articles/zl4vd/Ring-Pan-Tilt-Mount-for-Stick-Up-Cam-Installation-Guide.

      At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if you have any additional questions or feedback regarding your Ring Pan-Tilt Mount. We look forward to hearing from you!

      Thank you,
      Melissa from Ring. Ring

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