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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 104 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and ease of use of the 1.6 Cu. Ft. 1250Watt Countertop Microwave Oven with Cyclonic Inverter Technology. Many appreciate its size and how evenly it heats food, as well as its powerful operation. The only concern expressed by some users is with the child safety lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Cons mentioned:
    Child safety lock

    Rated 4 out of 5 stars

    Nice inverter microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the constant temperature heating with this inverter technology microwave. However, it seems to heat "hotter" than the same model we owned for 12 years. The light is not as bright either and the door is lighter. In addition, the lower corner of the door was so sharp it scratched my arm every time I opened it. I filed it off with an emery board to smooth it out. The "lock" feature if okay for children, if needed. We disabled it. I also miss the sensor cook for different foods. It is efficient and nice looking and we hope it lasts as long as our first one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gramma! Thank you for such a detailed 4-star review and for sharing your experience with our inverter microwave. We’re glad to hear you appreciate the consistent heating and sleek design, and we hope it continues to serve you well for years to come. We truly value your feedback on the brightness, door design, and sensor cook feature, insights like yours help us improve every day. Thanks again for choosing us and for your honest thoughts! - F Panasonic

  • Rated 4 out of 5 stars

    Wroth the spend...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and quality which is why I purchased this unit. My only concern was the height, thinking I wouldn't get me much space inside, but it fine. 4.5 as there is always room for improvement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kathryn! We're glad you're happy with the product and its quality! We design our microwaves with a large interior cavity and a small footprint, so you can cook everything you need without taking up too much counter space. It's great that the height worked out for you, and we appreciate your feedback; there's always room for improvement! Hope you continue to enjoy your microwave for years to come. -C Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Only thing I wish it had was the one time push fire different minutes. For example push “1” once for 1 minute ABs the microwave starts.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your review and feedback! We're so glad to hear you're enjoying your microwave. We appreciate your suggestion for the one-time push feature to start the microwave for specific minutes, it’s great feedback, and we’ll certainly take it into consideration for future models. Thanks again for sharing! - F Panasonic

  • Rated 2 out of 5 stars

    Misaligned Door, Poor Workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived today, with the microwave door drooping/sagging from its proper position. User manual begins with warnings NOT TO USE if the door doesn't seal properly. How am I to know if it's properly sealed when it sags/is misaligned by 1/4"? Terribly poor manufacturing workmanship - so I get the pleasure of carting a 40+ pound box to Best Buy in order to return the unit. Highly disappointing.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Ethan! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S Panasonic

  • Pros mentioned:
    Heating evenness, Size

    Rated 5 out of 5 stars

    Great midsize Mirco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave makes a great addition to our new kitchen. It is the perfect size for our needs, runs quietly and provides even cooking throughout. The auto lock/unlock feature is a bit annoying at first, but becomes routine with use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! We're happy to hear the microwave fits perfectly into your new kitchen and delivers quiet, even cooking. That auto lock feature can take a little getting used to, but we're glad it's becoming second nature. Enjoy your new setup! - F Panasonic

  • Pros mentioned:
    Heating evenness
    Cons mentioned:
    Child safety lock

    Rated 4 out of 5 stars

    Seems decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a direct replacement for my old Panasonic microwave that was the exact same only discontinued. My old one lasted 7 yrs. I have a trim kit so I didn’t want to buy a unit requiring me to buy a new trim kit. Feels less solid than the one it replaced and my old one did not have the dumb child lock feature. Cooks fine and seems to cook evenly, with plenty of power.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience! We’re glad to hear your new Panasonic microwave cooks evenly and offers plenty of power. We appreciate your feedback on the design and features as it helps us improve future models. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Powerful Panasonic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice and powerful. We disabled the lock and it is just a breeze to open and close and not have to worry about pressing different things and therefore more arthritic hand friendly!! No little kids here to worry about. It has plenty of room for larger containers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Elizabette! Thank you for your thoughtful feedback! We’re glad to hear the microwave’s power and spacious interior are working well for you. It’s great that disabling the lock makes it easier to use and more comfortable for your needs. We appreciate you sharing your experience! - S Panasonic

  • Pros mentioned:
    Heating evenness
    Cons mentioned:
    Child safety lock

    Rated 5 out of 5 stars

    nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a 31 year old Panasonic. Great features. It somehow is about to concentrate heat in the middle of a defrosting item, which makes for more quick and even reheat. Others have commented on the door angle; there is a minor cosmetic issue with the door sagging down and to the right, about 1 mm, with no associated performance issue. Soapbox: I wish there were LESS options for microwaves. How about just limiting the variables to plate diameter and power, and maybe cosmetic design features? Then the manufacturers could focus their attention on perfecting a few models, instead of flooding the marketplace with "choices" that differ very little one from the next. Thank you, Best Buy, for recycling my expired microwave for free in the store!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your detailed and insightful review! We’re honored that you chose another Panasonic microwave after 31 years, that's truly amazing. We're glad the heating performance and features are serving you well. We appreciate your honest note about the door alignment and your broader thoughts on product variety. Feedback like yours helps us understand what matters most to our customers. - S Panasonic

  • Pros mentioned:
    Performance
    Cons mentioned:
    Child safety lock

    Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Only thing is every time the power goes out, you need to disable the child safety lock. But that’s only because we don’t have kids

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re glad to hear you're enjoying your microwave. We appreciate you pointing out the child safety lock reset, while it's designed for added safety, we understand it can be a small inconvenience in households without children. Your input helps us continue to improve and design with all kinds of users in mind. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Large Capacity Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and operate. Quiet while running. Clean simple look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Ben! Thank you for the great 5-star review! We're glad to hear the microwave is easy to use, quiet in operation, and fits your space with its clean, simple design. It’s always rewarding to know our products are making everyday tasks just a little easier! - F Panasonic

  • Pros mentioned:
    Heating evenness, Performance

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has been great so far. It cooks food quickly and evenly. This microwave is likely to beat other brands and models which are far more expensive. One thing to note is that this microwave does not come with the stainless steel trim piece - for those that have a specific cubby for this to sit in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your fantastic feedback! We’re glad to hear your microwave is cooking quickly and evenly while offering great value. We appreciate you pointing out the trim detail, it helps others make informed choices. Thanks for the 5 stars, and here’s to many more hassle-free meals! - F Panasonic

  • Pros mentioned:
    Heating evenness

    Rated 5 out of 5 stars

    Na engineer and cooks dream machine…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sharp died a dramatic death after 18 years of faithful service. We needed a large platter but not a large microwave. The sharp was a great design with the controls running across the top reducing the width while maintaining the cavity 1.6cu ft 1200watts. Enter this unit. Same specs, similar platter 16 vs 18” and newer better defrost functionality. (AWESOME) We LOVED it so much (that when the first one died after two years from some misuse… arg), we bought another. I cannot recommend it highly enough. It gets used daily for many applications… oh did i mention DEFROST! Yessss. You won’t regret it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! What an incredible endorsement, thank you for sharing your detailed experience! We're thrilled to hear our microwave fits perfectly into your kitchen, keeps up with your busy lifestyle, and nails that all-important defrost function. Twice the love with two units says it all! Here’s to many more years of daily deliciousness and dependable performance. - F Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This micro is working great. Better than what I expected. Matches the other appliances and looks good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re glad to hear your microwave is exceeding expectations! It’s great to know it fits well with your other appliances and is working perfectly. Thank you for sharing your experience! - S Panasonic

  • Pros mentioned:
    Heating evenness, Performance

    Rated 5 out of 5 stars

    Excellent Purchase !!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave - the inverter power makes a huge difference is this oven. Cooks as described and I would highly recommend!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your enthusiastic feedback! We’re so glad the inverter power is making a big difference and that your microwave is cooking just as you expected. Your recommendation means the world to us, here’s to many more delicious moments ahead! - F Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Did buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one last one made it 5 years hope this one last longer. Great size works very well but has a problem with moisture. Builds up condensation after use has to be wiped out after every use even with popcorn.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the 5-star rating! We’re honored to have earned your trust again! We’re glad to hear the microwave is working well and that the size is just right. Your note about condensation is valuable feedback, and we appreciate you pointing it out. While some moisture is normal due to steam during cooking, we’re always exploring ways to improve design and airflow. Here’s to many more years of reliable use, and hopefully even longer than the last one! - F Panasonic

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Large enough to hold a large dinner plate

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Stuart! We’re glad to hear your microwave is working well and that the setup was simple! It’s great that it comfortably fits a large dinner plate. - S Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Child safety lock

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is pretty good. Bought it to replace a 1.3 cu since it seem like it was going to give out any day now. Definitely stronger which means less time in the microwave. The only thing I don’t like is the child safety lock. I followed the steps to take it off but it’s not working. Think that was an issue from buying it open box but I’ll deal with it. Other than that it’s pretty nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we're grateful for your 4-star review and the kind words! -C Panasonic

  • Pros mentioned:
    Heating evenness
    Cons mentioned:
    Child safety lock

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this microwave. It is a nice size and has many features and warms food up evenly. As we use it in the office the only feature that is a little frustrating is the child lock as it is easy to do by accident.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Kathy! Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're happy with the microwave's size, features, and even heating. We understand that the child lock can be a bit frustrating, especially in an office setting. Please note that the door lock function can be turned off by pressing Defrost, then Timer, and then Popcorn within 10 seconds. We hope this makes things more convenient for you! Thank you again for your support and the 4-star review! -C Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, no issues so far. Heats very well. I always get panasonic. This is a good deal for a cyclonic inverter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as a loyal customer. We're absolutely thrilled to hear about your positive experience with us. - S Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast Energy efficient. Cost is reasonable. Color is greate size fantastic for bigger container

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ethel! Thank you for your thoughtful feedback! We're glad to hear the microwave’s speed, energy efficiency, and spacious design are working well for you. It's great to know the color and overall value also met your expectations. - S Panasonic

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