Customer Ratings & Reviews
- Model:
- ES-LV97-K
- SKU:
- 6400541
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Arc5 Wet/Dry Electric Shaver's excellent shaving quality, with some users noting it shaves closer than their previous shavers. Many appreciate the convenience of the cleaning station, long battery life, and ease of use. Some customers also find the shaver to be lightweight and easy to carry.
This summary was generated by AI based on customer reviews.
Great shaver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great shaver, very delicate on skin, precision cuts with the trimmer
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G
Best Electric Razor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my life so much easier. Used to make a mess in the bathroom every time I shaved.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
Not as good as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not the best shave I was expecting for how much it cost.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please note that contrary to manual razors that necessitate a certain amount of pressure, electric shavers are designed to operate with minimal force. Exerting too much pressure can lead to blades pressing harshly against the skin, which in turn could result in irritation. Guide the shaver's movement gently without pressing down forcefully. In addition, achieving a closer shave often involves shaving against the direction of hair growth. While this delivers smoother results, it's imperative to exercise caution. Begin with a light touch and refrain from excessive repetition over the same area to prevent any skin irritation. - S
Electric shaver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok for the money I bought due to reviews saying that it shaves closer than the braun. Not sure I believe that now that I own it. It takes probably 25 strokes to get the shave I want. So it is actually faster to use a razor
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy quick, but doesnt give me that close of o shave
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Shaving quality
Nice shaver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes shaving much more enjoyable and it shaves cleaner than other competitors.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Second Panasonic that failed !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was great until it stopped charging while in the dock. This was the second Panasonic I purchased. The first one had the same issue but I assumed it was a one-off. This being the second time, I will never repurchase this product. I'm returning to Braun, I'd rather pay more for a better product .
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit and about the situation you experienced. We value our customers' opinions and would like to thank you for bringing this to our attention, as it helps us improve our technology and ensure customer satisfaction. - S
Not as good as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the hype behind this shaver. It missed a lot of hairs on my face and I have to go over it multiple times. I’ve tried it with shaving cream and without and it made no difference.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -C
Poor open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a open box excellent item. It was open box of assortment. Not good. Bestbuy corporate should be ashamed of shipping these products.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear about the issues you're experiencing with your refurbished unit. Please reach out to the retailer directly for assistance, as they handle warranties and support for refurbished products. -m
Bad purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe I paid 170.00 for a shaver that doesn’t work well. When I “attempt” to shave my husband (he is ill), no matter how many times I go over and over an area, it doesn’t do the job. I even tried it on my own legs, and guess what, it doesn’t work well. Up and down, over and over, the hair is still there! Ugh!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi. Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Good so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Braun had to get used to the shape and the fact that it is not as slim and cant reach certain parts unless you put some effort in
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Panasonic Shaver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product and value for money especially the Holiday sale price
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for Father’s Day and I was really having high hopes because of the reviews. Unfortunately, it doesn’t work. Not worth the price.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
shaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, the shaver looks like was previous used, the box damaged, inside the electric cord out of the bag, the shaver unpacked. I will retuning to Best Buy.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear about your experience with the unit. We would kindly recommend you to contact the seller if the box appears to be opened at the time of purchase in order to check the status/condition of the product.
- Pros mentioned:Shaving quality
New to the ARC 5, after owning the Braun Series 9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both the Braun Series 9 and the Panasonic Arc 5 with their cleaning stations are great but I am really enjoying the Panasonic. The cleaning solution for the Arc 5 is less expensive but I will need to replace the foil /blades annually/or 18 months. Arc 5 may offer a closer shave and is less expensive in the short run. The Braun cleaning station liquid is pricier but is a special solution and the Panasonic is mixed with water. For the best value possible and performance in a high end shaver, go with the Arc 5 ("The Lexus"). For the "Cadillac" go with the Braun Series 9 which has great performance! All in all, they are both great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Shaving quality
Excellent shaver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An exception shaver that has been comfortable while providing a close shave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Need a new one now.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used twice before our house burned down to the ground along with the shaver.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M