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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 479 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Arc5 Wet/Dry Electric Shaver's superior shaving quality, ease of use, and long battery life. Many appreciate its quiet operation and the convenience of the wet/dry functionality. The included trimmer also receives positive feedback. While some find the size to be a bit large, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 479 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Arc5 Shaver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric shaver that I use daily for a few years now. Still cuts great and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Francis! Thank you for your review. We’re glad to hear your shaver has continued to perform well over the years and remains easy to use in your daily routine. - S Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Great Electric Shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to need a new foil and blades for my Arc 5 that I had purchased several years ago. This current Arc 5 was on sale for just $40 more than the price of a replacement foil and blade. The razor does not disappoint. It provides a good close and smooth shave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 2 out of 5 stars

    Buyer's remorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the cost of this device and its stellar reviews, I was expecting much better dry performance. After going only a few days in between shaves it doesn't even cut any of my hairs. At least it also has a trimmer, but that turns the process into shaving two times when even the lowest quality disposable razor blade would very easily be able to handle it in a once over. Even the cheap 30 dollar electric I used to own could handle light stubble To give credit where credit is due, it does provide an exceptionally close shave... when it actually cuts all the hairs I run it over - which has been rare - as I am always left with hairs this thing refuses to cut, even when I thoroughly trim first (see attached image). I am hesitant to include a direct link since the review will likely be hidden or deleted, but I put a video on youtube demonstrating my frustration with this product. If interested, you may search for it by its code 1Rd4Xuq1rng or title "Panasonic Arc 5 doesn't cut hair"

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Simple the BEST!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many elect. razors over the 20 years. This Panasonic is the most powerful electric razor I have ever owned. I have tried others Norelco, Braun, Wahl. None compare. I got a deal while it was on sale.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Sensitive skin shaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to. I bought Lectric Shave to use before shaving and it works great. My beard just had to get used to it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Battery life, Noise level, Shaving quality
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Close shave, better than expected

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate shaving because I always seem to either cut above my lip,or I end up with several in grown hair. I’ve always been wary of electric razors but decided to give this a chance. I am very pleased with this device and have tried it out for a few weeks now. Pros: -precise shave. It gets clean to the skin without any cuts on my face due to the 5 blades that give me a nice smooth movement. -noise: it’s quiet which I like a lot. I was afraid it would be too loud in the morning when my family is asleep, but there is a nice soft sound that is not too loud. -movement: it moves along my chin and mouth area very nicely. There is a very loose pivot joint that allows it to navigate your face in smooth motions. -battery life. When first opened and powered on, the Digital display indicates you have about 30% charged. After about an hour of charging I was at full power. It’s been over a week and I’ll use it every morning and the battery life is at 80%. -traveling pouch. Nice little leather-like pouch addition to store it in. Cons: -size: it’s somewhat bulky for my hand, can get a little uncomfortable. It’s not too heavy but feels awkward in my hand. -sideburn trimmer: this doesn’t get a clean cut to my sideburns due to the position of the head. When you pop out the trimmer, the head is now locked where it will not move. But the trimmer is either too short or the blades does not cut well. Overall I am very pleased with the Arc5. It gives me precise shave and the battery life is very good. I am disappointed with the side burn trimmer, but overall very happy with the Arc5.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Panasonic. Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent replacement for my old Arc3

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using electric razors since the early 80s, my first one being a good ol’ reliable Remington. Then over the years I’ve had all the major brands and finally settled on Panasonic. For my beard this one does the best job of them all. I have some hairs that are super thick and tough, I can’t use a razor as these hairs cause the blade to dig in and cut me. After trying an electric long ago and this never happening I was sold on using electrics ever since. My old Panasonic Arc3 is really showing its age, and it was about time to retire it, I’ve had it for 11 years and it never let me down. In that time I’ve gotten a couple other ones “Norelco and Braun” to try out and for me they just didn’t work as well. I saw the Arc5 and finally decided to try one out. Unboxing: The Arc5 came in a nice retail box, and inside the razor was in a nice leatherette carrying pouch along with a charger, lubricating oil, cleaning brush, smoked plastic protector for the head, and paperwork. There’s no room in the pouch for the charger so that would have to be packed separately when traveling. Using: The first thing I did was plug it in and charge it up, it was half charged so getting a full charge took less than an hour. There’s a nice graphical battery display on this one, different from the LCD display of the Arc 3. I also washed it thoroughly making sure the head was clean. These Panasonic's are very easy to clean too. We have an automatic dispenser with antibacterial hand soap in it and it dispenses just the right amount for cleaning. I then run a little water over the head and turn it on and run for a few seconds, “there’s a cleaning instruction sheet included that shows pretty much the same”. After letting it dry out I went ahead and shaved. I let my beard grow out a couple days beforehand so that I could give it a good workout. My old one didn’t have any problems with this so I figured this one would have to equal it for me to be happy and I wasn’t disappointed. I noticed that this one has more of a hum to it and is quieter than the old Arc3. I see in the specs that the Arc5 has a 70k cut per minute rate “cpm”, and the Arc3 is rated at 13k cpm. That’s a big difference, and surprisingly it’s quieter doing so “could be the age of my Arc3 too”. Shaving seemed pretty much the same except it cut through hair a lot faster “probably due to it having 2 extra blades and higher cpm”. And the wide head pivoted around my face just as good as my old one. Afterwards I was left with a very nice, close clean shave. I’ve never used shaving cream or lotion with my shavers, something I may have to try one of these days but have never really seen a need to use it. Conclusion: Once again Panasonic has produced an excellent razor, for my beard type it works great. I like the pivoting head; it has a lot more movement to it than my old Arc3. I like the two extra blades, makes shaving that much faster. The way the head pivots more too means I’m not moving my wrist around as much getting into all the little spaces around my face. And like my old one it’s very easy to keep clean. My only minor complaint is the trimmer popout, I think the Arc3 had a better one, and is easier to use, but it’s not that big of a difference to worry about. I’ve found that with all electric razors you have to try them out to see which one suits your bear/skin type, everyone isn’t the same, but for me this one is pretty much perfect. If it works for you I’m sure you’ll like the Arc5 by Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We always strive to provide high quality products to our customers and your opinion will be considered! Panasonic

  • Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Arc5 Shaver is the best electric shaver I have ever used! It's powerful, comfortable in hand and no irritation to my face. A little pricey, but worth it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable Shave

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that this review is from someone who's been using rotary electric shavers for life, and my first time using foil shavers. The shaver is well built, newest in the Arc 5 line with five foils, so it's large, covering the most surface on shavers of this type. The whole shaver is made in Japan. It comes with a charger that is 100v-240v -- with 110v plug (Needs an adapter when traveling abroad). Also comes with a compact case in the shape of the shaver. It charges quickly, but using a proprietary plug. It came as a surprise that it doesn't use a standard or wireless charger. The internal Li-Ion battery is replaceable but not user-replaceable as the seal can break when opening the shaver (As per instructions). A display shows the percentage charge remaining (but not an estimation of time remaining). It seems to be able to go for weeks without recharging so this is fine It's also somewhat loud, compared to other shavers. It's waterproof and can be used in both dry and wet shaving. The shaving head pivots to follow the contour of the face, and can also be locked in place. I personally find it more steady and quicker to use by locking it. It does produce a clean shave, but I have to go over several times. It doesn't work very well with overgrown beard. It's best to use a trimmer first. Also because the shaving head is so large and the foils are a bit far from the edge of the shaving head, it can be blunt when trying to shave around facial hair. For this it comes with a trimmer that pops from the back of the shaving head, and works very well for cleaning off sideburns. After several uses, it gets better, although problem areas like around the neck persist. No issues whatsoever with nicks or cuts. Cleaning: The manual recommends to wash, rinse and then oil it daily. This seems a bit much to me. Opening it and rinsing it is actually very easy. I'd say the easiest shaver to clean. Note that there is also a version of this same shaver with a rinsing base. Holding the base of the shaver feels natural. It has a grip area on the front right below the pivoting head, and the whole back is rubberized. Overall it's a great foil shaver that produces smooth and close shaves. Give it about a week to get used to it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with us. We take quality control very seriously and we will consider your opinion! Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Stunning design, great results

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design: ________________________ This shaver has stunning design, it looks like shaver from the future. Feels very good in the hand and back side of the handle has texture to improve grip and help avoid accidental / slippery drops. Device has 5 replaceable shaving blades which are doing great job, and flexible head which is designed for both efficacy and comfort. Backside of the head has adjustable pop up trimmer blade and front has beautiful display which shows LED percentage (in increment of 20) of the battery charge. Experience: _____________________ I have really strong beard which sometimes I let grow little bit but this shaver did great job and provided clean cut and pleasant shaving. On some spots I had to use pop up trimmer (chin and parts of the neck) but results were surprisingly good. Most of the time I use razor but with this shaver I will definitely start skipping razor’s more than ever before. Definitely great shaver, if it can shave my hard brush beard, it will work for anyone else. I love it. Features: ____________________ First I want to mention that device works on both 110 and 240 volts which makes this great for (international) travel because it will work everywhere in the world. Also it comes with travel case, small double sided cleaning brush and bottle of cleaning oil. Device has travel lock switch to prevent accidental running in the case or bag, and this could be activated by pressing power switch in sequence (press / release, press and hold for 2 seconds). Shaver has sensor which automatically adjust the cutting power based on your beard thickness. Fast charge makes this device ready in minutes. Device can be used on dry or wet face and device itself is washable which makes cleaning effortless. Pros: ___________________ Design 5 shaving blades Sensor adjusted power Travel lock switch Flexible head 110-240V compatible Great for travel Fast charge Easy cleaning Travel case 2 year warranty Cons: ____________________ None

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 stars and your kind words. This specific Shaver indeed has Automatic voltage conversion. We always strive to provide high quality products to our customers and we are happy for your satisfaction. Enjoy! Panasonic

  • Pros mentioned:
    Battery life, Shaving quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smooth shave, decent battery life, travels well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m switching to this electric Panasonic Arc5 razor after having used another brand’s wet/dry electric razor for the past 13 years. The Arc5 razor is lightweight, and the matte black plastic doesn’t look or feel very premium, however, a silver/chrome model is also available and the warranty is 2 years. This razor performs very nicely and gives me a close shave both when using dry and wet with shaving cream. I very rarely have to make more than one pass over the same patch of skin, though I find that when shaving dry it’s easier to pull the skin taught to raise the hairs since I don’t have to work over the shaving cream. The first time I used the razor I did experience a bit of razor burn and irritation, especially around the Adam’s apple; the manual suggests that it could take up to 30 days of regular use for your skin to acclimate to the new shaver. That, plus I haven’t clean shaven properly in weeks as growing out your beard has become quite trendy during the COVID-19 pandemic. That said, I did use the trimmers first to trim my facial hair down to stubble before shaving and was impressed with the efficiency and smoothness of the pop up trimmers; they didn’t catch, pull, or snag once, which my old electric razor used to do constantly. If you like the stubble or 5 o’clock shadow look, you could probably even stop there. The LCD is bright and easy to read, but it really only gives you information about the remaining battery life and whether or not it is set to the “cleaning” mode. The charging cable connector is uniquely shaped, so if you lose it or it breaks, you’ll need to get a model/series specific replacement cable. It lasts about 2 weeks on a full charge (1 hour) if your daily shave averages about 3 minutes. While the unit I have did not come with a charging base, there are contacts on back of the handle for automatic charging when the razor is placed into a charging base. What I did find interesting about this razor is its beard density sensor which changes the motor speed based on the density/coarseness of the section of beard it is trimming. You can hear the motor sound change as it encounters thinner or thicker patches of hair, which works well on my uneven and patchy beard growth. The razor also has a cleaning cycle and comes with blade oil to maintain the blade sharpness and a brush to clean out any shavings. The top pops off easily for cleaning, and the foils and blades are simple to remove and replace when needed. The unit did come with a leatherette carry case and a plastic protective cap for travel. Overall, I really like this razor and think it performs nicely for my daily shaving needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us. Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Pretty solid shaver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shaver seems pretty solid and all-around quality shaver. I prefer the horizontal shavers as opposed to the circular ones. I think these shave a bit cleaner than the circular/triangular ones do. The package includes the basic things like a case, charger and some oil. Nice little package and will be great for traveling. This shaver also has a side trimmer. The head on this shaver is pretty loose compared to other ones I've had. It's a floating head so it's just a bit different than what some people might be used to. There is an option to lock the head in place too so there is that. Shaver cleans really nice and is easy to clean so that's always a bonus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback! Panasonic

  • Pros mentioned:
    Battery life, Noise level, Shaving quality

    Rated 5 out of 5 stars

    Great Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great razor, close shave, light weight, quiet, long lasting battery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your 5-star review! We’re delighted to hear you’re enjoying the close, comfortable shave and the razor’s lightweight design and long-lasting battery. Here’s to many more smooth shaves ahead! - F Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Sold on Panasonic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shaver at a great price. It gives close shaves. The trimmer for my sideburns is easy-to-use. It's easy to clean. It has a longer lasting charge than previous shavers i owned.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Battery life, Noise level, Shaving quality

    Rated 5 out of 5 stars

    Love this shaver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this shaver a few times since purchaseing, but I can already tell this is one of the best I've ever bought. My most recent electric was a Remington F5. Used it about 6 years. Bulky, heavy, NOISY, and had to go over and over the same areas to get close. The last replacement blade/foil combo did not shave any closer than the used 2-year old one it was replacing! I've also owned Braun - nice but expensive. Norelco triple head rotary - too many parts to clean and not particularly close. Which brings me to the Panasonic Arc5. It is very comfortable to hold. Extremely quiet! Gives a nice close shave. Has the option to keep the head locked or to flex in different directions. And can be used wet or dry. I've only used it dry -- but I do set my beard up with a pre-shave lotion first. I really like the gauge that tells me how much battery life is left too. I am really impressed so far. Time will tell if there is any longevity to this model. The replacement foil/cutter is quite expensive and must be ordered online. None of the local chain stores stock it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great close shave and great battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARC5 Matte Blk great razor, clean smooth shave no multiple passes needed for a good clean shave. Very quiet, easy in the hand. Great battery life. Can use in lock or pivot mode. Easy to clean. Nice digital readout for battery life. Charges quickly. Comes with head guard and nice travel pouch. Great purchase! I would recommend purchasing extra blades and foils if possible. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Battery life, Charging speed, Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using 7 months now. Great shaver. Comfortable & close shaves. Quick charging & long lasting with a %charge indicator on grip. Easy to clean. Sometimes skip shaving on the weekend, Friday until Monday morning. Shaving then may take a little longer but no pain or pulling even with my greying beard. Feels good in the hand and sideburns trimmer works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Great Electric Shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a Braun series 3 that finally broke. I wanted to get a better shaver as the series 3 was inexpensive but a little hard on the skin. Neither did I want to spend $300 and up for a shaver. This Panasonic Arc5 at $150 was a nice compromise. It shaves very well. Better than the Braun series 3 and is much easier on my skin. Far less irritation. The charge lasts for several shaves and the unit is easy to clean. There is a built in trimmer but I don't use it. I'm very satisfied with the shaver.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Noise level

    Rated 5 out of 5 stars

    Best shaver for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome. It doesn’t pull or knick. It is quiet, easy to clean and gives a close shave The charge lasts a long time. Just received for Christmas and haven’t had to charge yet. It is good quality made.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Update to a great shaver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic Arc5 shaver seems to be an iterative update to the previous model that addresses some of the major complaints about the older unit. The biggest complaint seems to be bulk and weight, this new unit is very slim and easy to hold with good weight and balance. The head is still relatively heavy but that's because there's 5 foil heads and all the motors in that area, but its still not heavy. The battery power is excellent, it took only 30 minutes to charge from 20% to 100% and apparently the run time is 45 minutes which should be good for a full week of business travel. There is a nice pleather case and the charger is high quality. The charging connector is a little bit clunky but most folks will only need it once a week or so. If you want a more seamless experience, buying the charging and cleaning base may make more sense. Overall a great shaver, highly recommend since a few years worth of razors costs similar.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We appreciate it! Panasonic

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