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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1536 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the Arc5 Wet/Dry Electric Shaver's superior shaving quality, ease of use, and long battery life. Many appreciate its quiet operation and the convenience of the wet/dry functionality. The included trimmer also receives positive feedback. While some find the size to be a bit large, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,539 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great razor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric razor, have used it wet and dry. Charges fast and holds charge a long time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Wish I had purchased sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s first Father’s Day gift and I wish I had given it to him sooner. Gone are the days of razor subscriptions and late night runs to the store for shaving cream when he has a last minute out of town meeting. Excellent quality and easy to use. Would absolutely buy again!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Charging speed, Ease of use

    Rated 4 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is average and it has trouble with the stubble on my neck. Easy to clean. Charges fast. Overall not a bad shaver.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback! We're glad to hear that you find the shaver easy to clean and appreciate its fast charging feature. We're sorry to learn about the issues you're experiencing with neck stubble. For a closer shave in such areas, you might benefit from some of our shaving tips. Unlike manual razors, which require some pressure to achieve a close shave, electric shavers are designed to be effective with lighter touch. Applying too much pressure can irritate your skin. Let the shaver glide gently over your skin without pressing down too hard. For a closer shave, it's often effective to shave against the direction of hair growth. However, be gentle and avoid going over the same area repeatedly to prevent skin irritation. The angle at which you hold the shaver can significantly affect its performance. Hold it at a slight angle for optimal contact with your skin, and adjust as needed for different areas of your face and body. -M Panasonic

  • Pros mentioned:
    Battery life, Charging speed, Ease of use

    Rated 5 out of 5 stars

    Fast close shave and good battery life.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the Arc5 for several months now and have not had any issues with this shaver. Battery is great, charges fast, and provides a close shave. Its also very easy to clean, would definitely recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Run, don't walk, and buy this Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THIS RAZOR!!!! I don't normally leave reviews, but in this case, I felt I had to. My story; I've been a Braun user for the last 15 years. I thought there were no other razors out there as good as Braun, Man, was I wrong. I was a Braun Series 3 user for a long time. But the razor head screens keep breaking apart and disintegrating (a known problem with those razors). So after paying for new razor heads that failed prematurely, I decided to upgrade to a Series 5 with the ultrasonic cleaner which I had been currently using. But after less than 3 years of use the paint started peeling off the razor body near the razor head. Short story; Braun replaced the part only for the paint to peel again in less that 10 months. Time for a switch! I bought this razor with some skepticism since the price was a lot more reasonable than my Braun. Following that old adage, "you get what you pay for", floating around in the back of my mind had me semi-convinced this might be a mistake. It wasn't!!! This razor is quiet!!! And plows through my beard stubble as if it could be shaving 10 faces at the same time! My old Braun would hit thick beard (like my chin) and sound like it was bogging down like a lawn mower caught in thick grass about to die out. This Panasonic didn't skip a beat or even sound different. It also closely shaved areas of my face I would have go over and over again with my Braun. It doesn't leave my face irritated or skin hot from the shave. This is by far the closest shave I've ever had with an electric razor!!! Look out Braun!!! Bottom line: I like the shape of the razor, it's very quiet to use and the closest shave I've ever had. And the price point is perfect for me! I don't miss spending money on countless razor cleaner refills either. Thanks Panasonic!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Great Shaver- Braun 790 vs Panasonic Arc 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great electric shaver. I used to have an old Braun 8985 which was the best shaver ive ever owned. After years of use, I replaced it with the Braun 340s when it died out. The 340s only lasted half a year before breaking (and it wasn't a really great shaver to begin with, never did a good close shave but the trimmer was decent). So I decided to look for another top of the line shaver. The two top shavers as noted on multiple top 10 lists, and is highly reviewed on all retail sites were the Panasonic Arc 5 and the Braun 7 series. I ended up buying the Braun 7 series (the 797 to be exact, but the 790 is exactly the same without wet/dry function included). This was supposed to be the #1 shaver from what I researched. It had the highest reviews on most sites. I would say there was a lot good about it- Sturdy, sleek structure, felt very powerful. The problems I had was that it took many passes to get a clean shave, the motor felt erratic at times, and the trimmer did not sit right after a few weeks of use, meaning would have to constantly clean after use. So I returned it and went for my second choice. The Arc 5 had equally high reviews though just seemed to fall to second place on most lists, and I had never tried Panasonic before so I was hesitant. But comparing the two, I prefer the Arc 5. The shaver is very good. It feels a lot less powerful than the Braun, but for some reason gives a much faster cleaner cut for a thick beard. It also is soft to the skin (and it is softer in volume), a much less intense shave and for the better. The trimmer is about as flimsy as the Braun shaver, but at least it sits right without having to clean it after every use. The trim function is similar to Braun's but Im a little more pleased with its precision. I'm sticking with this one for the next few years. Hopefully it lasts. As for right now I'm very happy and would recommend for those with thick beards looking for a top of the line shaver. Hopefully Braun steps up it's game for future releases! Panasonic is my new fave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 5 out of 5 stars

    No cuts burns or ingrown hairs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to make shaving easier, my career requires me to shave daily and this is a miracle. The shave is smooth wet/dry and it is down to the skin, you get a closer shave then a straight edge. I would purchase this again for 100-200$ no questions asked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the shaver. Nice smooth shave. A significant upgrade from the previous series of Panasonic shavers. Battery appears robust and affords many shaves between charges.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Best decision busy people: fast and efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product: fast, convenient, easy to use! This is my 3 shaver in the last 5 years (I like to update for the latest and greatest) and will go back to a razor blade.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Best electric shaver ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using rotary electric shavers for over 30 years. A few years ago l started to get razor burns on my left cheek only. Thinking it was because my razor was old, l bought the most advanced rotary blade shaver and cleaning system on the market. I still got the same razor burns, extremely frustrating. After a lot of research I decided to try the Panasonic Arc5. This shaver gives me a wonderful close shave quickly with no irritation or razor burns. The handy pop up trimmer takes care of those pesky long whiskers quickly with out having to change razor heads. I didn't buy the cleaning system because a little soap and water cleans it just fine and I didn't use the fancy cleaning system on my last shaver because it was too cumbersome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      To be able to get support for your Vent Fan, please reach out to the Panasonic Customer Service for Vent Fans during 9AM - 6PM (EST) Monday through Friday via Phone: (866) 292-7299, or via Fax: (888) 553-0723. You can also Email them at: [email protected] . Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I've had a panasonic shaver. The last one I had was not very impressive. It didn't shave very close and was not very powerful. I've been buying Braun shavers since. There quality has gone way down. So back to panasonic. It was well worth it. Very close shave and a powerful motor. Easy too clean. The only negative so far is it's a little loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Good Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the razor so far. Replaced my old Panasonic which worked well for many years

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi William! Thank you for your support! We’re thrilled to hear you’re enjoying your new shaver and that your previous Panasonic served you well for so long. We appreciate your loyalty! - S Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Just a Little Upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Philips Norelco broke, I decided to try this one and I'm actually glad that it broke because this one shaved closer and much more smother than the Norelco!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the glowing review! We're so happy to see our product meets your expectations. We're so glad to hear that your new shaver is giving you a closer, smoother shave than your previous one. - S Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Instant love.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want a close shave with no burns? Want a quick shave with no cuts? Want to shave in the shower? Want to shave dry? Want a quick trim of side burns? Then, THIS is the shaver that you are looking for!! Amazing! Love it! Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Noise level, Shaving quality

    Rated 5 out of 5 stars

    Panasonic shaver review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality-MIJ/ made in Japan Very close and smooth quick shaver. Also extremely quiet and fast Easy use as rotation of the head is complete.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Shaving quality

    Rated 5 out of 5 stars

    Extremely close shave and easy to clean

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this thing daily for 7 months now. Single charge lasts about a week where each shave session takes about 2 to 3 minutes. The better life did not diminish at all after 7 months. It cuts very close and does not irritate my skin as much as the regular foam/razor affair. Also it takes shorter amount of time to shave compared to traditional razor. Also cleaning the machine is a breeze. And you do not need to buy a separate cleaning tool for this. Just need some liquid soap and warm water. It takes only 1 to 2 minutes to clean this thing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Charging speed, Shaving quality

    Rated 5 out of 5 stars

    Nice Shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver gives a smooth shave. I like the case that comes with it to protect it when traveling. It recharges quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 5 out of 5 stars

    Smooth Shave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the floating head and lots of blades this razor gives me a real close smooth shave with one pass. No more having to go over the same area multiple times. The head locks if you prefer that and the pop-up trimmer works great to square off sideburns and trim close areas. It works wet or dry to give you the shave that you best prefer. It cleans easy and the display will show the charge level remaining so there are no surprises. You can even lock the switch so it won't inadvertently turn it off while shaving. Nice travel case too. All in all I really like this and would recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Battery life, Shaving quality

    Rated 4 out of 5 stars

    Delivers a really close shave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product because of how good the shave is and the battery life of the shaver. The only downside to it is since it's such a close shave it irritates the skin a little more than i'd like. Worth it, but worth noting if you have really sensitive skin.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Shaving quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect such a smooth shaving! It's absolutely what I needed. Sometimes I don't have enough time for wet shaving even though I like it. I use it every 2-3 days in the morning, and it works perfectly. I didn't try it with long stubble, I doubt it can handle long facial hair. I recommend this shaver if you shave often, and expect smooth result in 10 minutes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with the shaver! We're delighted to hear that it has provided you with the smooth shaving experience you needed. It's great to know that it's become a convenient solution for your grooming routine, especially when time is limited. Enjoy! -M Panasonic

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