Customer Ratings & Reviews

Hello there! We apologize for the inconvenience you're experiencing with your shaver. Since you purchased a reconditioned unit without a manufacturing warranty, we recommend reaching out to the vendor from whom you made the purchase for assistance. They should be able to provide support and guidance to resolve any issues you're encountering. - F

Hello, Jake! We regret to learn about the experienced you had with our product. To enhance your shaving experience, consider the following tips: Ensure your hair is the right length for dry shaving, as electric shavers work best on shorter hair. Stretching the skin while shaving can create a smoother surface for the shaver, reducing the likelihood of hair pulling. Regularly clean your shaver to prevent the accumulation of hair, which can affect performance. It's important to note that individual differences in skin and hair may require some experimentation to find the best approach for you. Whether you opt for wet or dry shaving, applying these tips may contribute to a more comfortable and effective shave. -C

Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M

Thank you for your 5-star review, we deeply appreciate it! -M

Thank you for sharing your experience! We are sorry to hear that it didn't meet your expectations and that you found it less efficient than a traditional razor. We'd be delighted to offer you some valuable tips to enhance your experience.
Electric shaving can revolutionize your grooming routine, but understanding some key principles is vital. Start by familiarizing yourself with your shaver's unique design, including blade movement and settings. Maintain taut skin to minimize nicks and discomfort, and remember that electric shavers work best with gentle pressure—avoid pressing too hard to prevent irritation. Experiment with against-the-grain shaving for a closer shave, but be cautious to prevent skin irritation. Adopt a deliberate pace to learn your shaver's dynamics and your skin's reactions. Pay attention to the shaver's angle, keeping it slightly tilted for smooth contact with your skin. Regularly clean the shaver and follow blade replacement recommendations for optimal performance. Wet/dry shavers offer versatility; when wet shaving, keep your skin moist and apply shaving product evenly for a protective barrier against friction-related issues. In conclusion, mastering electric shaving takes practice, but it will become an efficient and satisfying part of your grooming routine as you follow these guidelines.
We genuinely hope the tips we've shared prove useful and lead to a smoother shave. If you require additional assistance, please feel free to reach out to us. -M

Hi there! We’re sorry to hear the battery life didn’t meet your expectations. Reliable performance is key, and we appreciate you sharing your experience. Your feedback is important as we continue working to improve our shavers and deliver the best possible product to our customers. - F

Hi! Thank you for the feedback! When you switch from a manual razor to an electric shaver for the first time, it may take several uses for your skin and hair to adjust. Electric shavers also work best at a slightly different angle than a traditional razor. We’d recommend trying to shave both wet and dry, and at different angles, for the first few uses to find what works best for you as your skin adapts. - S

We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M

Thank you for your feedback! The product is functioning as designed. According to the specifications, the expected operating time is 35 minutes. -M

Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M

Hello! We sincerely apologize for the discomfort you have encountered with our product. To enhance your trimming experience, we kindly suggest the following guidelines: maintain the trimmer at the appropriate angle, ensure that the area is clean and dry. Gently stretch the skin while trimming, as this technique helps the hairs to stand up, facilitating a smoother and more effective cut. We appreciate your understanding and are committed to improving your experience. – S

Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit and about the situation you experienced. We value our customers' opinions and would like to thank you for bringing this to our attention, as it helps us improve our technology and ensure customer satisfaction. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S

We're sorry to hear that you're experiencing difficulty with the shaver. We'd like to offer some tips to help improve your experience:
Before using the shaver, ensure that your skin is clean and dry. This will help to achieve a closer and more comfortable shave.
Unlike traditional razors, electric shavers work best with light pressure. Avoid pressing too hard against your skin, as this can cause irritation and discomfort.
For best results, shave against the direction of hair growth. This will help to lift the hairs and ensure a closer shave.
Electric shavers work most effectively when used with slow, deliberate strokes. Don't rush the shaving process, and take your time to ensure that each area is adequately covered.
We hope these tips help improve your shaving experience. If you have any further questions or concerns, please don't hesitate to reach out. -M

We appreciate your feedback! Achieving a closer shave with an electric shaver can sometimes be different from a manual razor. Here are a few tips to help you get a closer shave. Make sure your skin is clean and dry before shaving. You can also try shaving after a warm shower to soften the hair follicles. For a closer shave, try shaving against the direction of hair growth. Be gentle and avoid pressing too hard to prevent irritation. While shaving, use your free hand to stretch the skin in the area you're shaving. This can help the shaver get closer to the hair. Remember, electric shavers may take some time to get used to, but with the right technique, you can achieve a closer shave. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback! -C

We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -G

Thank you for taking the time to share your thoughts and feedback with us! Achieving a closer shave with an electric shaver can sometimes be different from a manual razor. Here are a few tips to help you get a closer shave. Make sure your skin is clean and dry before shaving. You can also try shaving after a warm shower to soften the hair follicles. For a closer shave, try shaving against the direction of hair growth. Be gentle and avoid pressing too hard to prevent irritation. While shaving, use your free hand to stretch the skin in the area you're shaving. This can help the shaver get closer to the hair. Remember, electric shavers may take some time to get used to, but with the right technique, you can achieve a closer shave. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback! -M

Thank you for taking the time to share your thoughts and feedback with us! Achieving a closer shave with an electric shaver can sometimes be different from a manual razor. Here are a few tips to help you get a closer shave. Make sure your skin is clean and dry before shaving. You can also try shaving after a warm shower to soften the hair follicles. For a closer shave, try shaving against the direction of hair growth. Be gentle and avoid pressing too hard to prevent irritation. While shaving, use your free hand to stretch the skin in the area you're shaving. This can help the shaver get closer to the hair. Remember, electric shavers may take some time to get used to, but with the right technique, you can achieve a closer shave. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback! -M

Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C

Thank you for your 5-star rating! -M

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G