Customer Ratings & Reviews
- Model:
- KX-TGF382M
- |
- SKU:
- 6729052
Customer reviews
Rating 4.5 out of 5 stars with 1081 reviews
(1,081 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the ease of use, sound quality, and Bluetooth connectivity of the DECT 6.0 Expandable Cordless Phone System. Many appreciate the call blocking and caller ID features, along with the range and battery life. However, some customers expressed concerns about the length of the cords and the volume level. A few also mentioned minor issues with the answering machine and ring tone.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the sound is off and on with good quality..
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very clear when you listen or speak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone today, and will be taking it back ASAP. I plugged it in and called my daughter (who was in our front yard). She sounded like she was in a tunnel, and I could hear myself echo too. I am definitely not impressed!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! Kindly be informed that the coverage and voice quality depends on the local environmental conditions. It is recommended to place the base unit away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. Also, it should be facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations.
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone and answering machine. Works as intended.
I would recommend this to a friendRated 3 out of 5 stars
Telephone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its great. Little feed back from this phone.
I would recommend this to a friendRated 3 out of 5 stars
Phone works good for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phones work good and has two hand held and speaker works good.
I would recommend this to a friendRated 3 out of 5 stars
only "OK"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality tinny,menu system is hard to navigate
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Call blocking
Rated 5 out of 5 stars
Great feature set for a reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone the other night and the calls are clear. I really like the large tilt-able lcd display on the base which allows me to see who's calling with ease. Transferring phone numbers from my cell to the phone is a breeze with the built in Bluetooth. Just pair your cell up to it and download your contacts into it. I really love the call block feature that gives blanket coverage to anonymous callers eliminating the hassle of having to hear their annoying messages. Panasonic is the only phone company that seems to get the message that we need call block in our telephone. I wish that their call block capacity were higher but 250 is the best I've seen yet on a telephone.
I would recommend this to a friend Rated 1 out of 5 stars
Landline Phone that Drops Calls
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only one thing to say about this phone: it drops calls worse than my cell phone. I contacted the company and did not receive a response. I think it has something to do with the Bluetooth or Econ modes. Either way, it wasn't the cheapest phone and should have met my expectations. I got rid of it. Dropping calls on a landline is stupid. Heard from friends who had the same problem with this phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overly simplified_ basic functions nonexistent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't understand why they designed a phone that is so limiting in functionality is beyond me. Options to save messages, rewind, and delete are non existant. The operational use has been "dumb down" so much that it can't do basic functions of any simplified answering machine. Date and time functions to set are frustrating! I returned it immediately! I am really upset of the trend & effort to "dumb down" electronics.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very light in your hands
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average phone didn’t like my purchase wouldn’t recommend this product to anyone
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, we're sorry if the unit didn't meet your expectations. We appreciate your opinion and we will consider it in order to provide a more efficient service.
Rated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be compatible to additional headsets but it is not.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't charge very well on the charge cradles so cordless phones die quickly
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback.
De unit has to be charged for 7 hours and then the operating time is:
In continuous use 13 hours max.Not in use (standby) 12 days max.
Rated 1 out of 5 stars
Poorly made product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord that connects the phone to the wall phone outlet did not work. I had to use the cord off of my old phone. I expect the phone to last about 1 year - it is so very poorly made. Probably made in China -- but I guess nothing is made in USA anymore. So sad USA products are best.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We always recommend checking the products upon arrival.
In these cases the seller has to be contacted right away. Also, please note the Phone System is under Manufacturer Warranty for one year from the date of purchase and for assistance we can be reached via Live Chat: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 1 out of 5 stars
Unclear sound on Answering Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answering Machine sounded echoic and very unclear. Had to return it ASAP. Very hard to understand what messages was left. Sad because I like Panasonic. But I did like the larger screen on the base.
I would recommend this to a friendRated 1 out of 5 stars
Don’t Buy this digital phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A total waste of money. Can hear inbound conversation; outbound side is corrupted and difficult to hear. Set-up and ease of menu navigation on desk unit is convoluted, not user friendly. Certainly expected more from this manufacturer.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with Panasonic.
In order to help you, we would need a bit more information about the issue you're having.
Please contact us via Live Chat: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 5 out of 5 stars
GREAT Phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I totally LOVE this phone! I needed a corded for the office, plus a new cordless in the kitchen. This more than met my needs! I got an AT&T one first, which had an issue with one of the handsets. Best Buy did my return in about 60 seconds! I found this one in the store and there is NO COMPARISON to the AT&T. This one has BIG letters/numbers on the digital readout of the desk/corded phone. I love that. And it stores 3000 numbers in the phone book, compared to 50 in the AT&T. The buttons are easier to push and I am in LOVE with the "call block" button (telemarketers). It's super easy to figure out how to set everything, as a matter of fact my 80+ yr old friend saw this phone and wants one for herself! The sound on the handsets is clear. I also like the 'silent' mode from late night until early morning. I wish it had a longer base-to-receiver curly cord, but I can use a different one. So far, this phone has exceeded every need in my home. Panasonic gets an A+ on this one.
I would recommend this to a friendRated 1 out of 5 stars
Greeting was muffled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The messages on this phone were muffled - same for our personal greeting. The sound and volume were horrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Low volume on speakerphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakerphone all of a sudden became low on the unit. For the past 3 decades I have been using Panasonic phones.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work upon arrival. I world never buy this again. I was able to return it without issue
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone did not work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions for assembly, but it did not work, & so I returned it. Libby Prest
No, I would not recommend this to a friend



