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Panasonic - DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black

Stay in touch with friends and family with this Panasonic KX-TGF382M expandable phone system, which comes with a corded base station with a digital answering system and 2 cordless handsets. Talking caller ID provides audible caller information.
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    Overview

    What's Included


    • DECT 6.0 Expandable Cordless Phone System
    • 2 cordless handsets
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    97% of customers would recommend this product to a friend (620 out of 645)

    Features


    Expandable phone system

    Includes a corded base station with digital answering system plus 2 cordless handsets and is expandable to 5 handsets.

    DECT 6.0 Digital technology

    For interference-free, secure calls and clear sound.

    Answering device

    Makes it easy for callers to leave you messages if you're away.

    3.4" tilting LCD

    Provides a clear view. A backlit keypad provides illumination for accurate dialing, even in dim lighting.

    Talking caller ID

    Lets you know who's calling. You can also block calls from up to 250 numbers with just a touch.

    3,000-number phone book

    Offers ample room to store contact information.

    Call waiting and caller ID require additional service through your local phone company.


    Customer rating

    Rating 4.5 out of 5 stars with 645 reviews

    96%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Great Phone Set, But NOT for the "Techniphobe"

      Posted
      MichaelC
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      As many have previously described, this phone is NOT for the "techniphobe" or faint of heart. There is much programming and referencing the Owners Manual during the initial setup. You will also need to keep the Owners Manual handy, as there may be times that you want to change some settings. Unlike other less functional phones, this one does not have an easy to use menu system to select and deselect options. Instead you must enter specific codes, listed only in the manual, to change the options (i.e., programming the phone). That said, this phone is feature rich. I have had other Panasonic phones in the past, including my last ones which were also DECT 6.0 (KX-TG9333), and this compares very well. I had to replace the previous set, as I am now working solely out of my home office, and needed a corded phone with speaker phone option so I would not be reliant on a battery powered handset that lasted only an hour or so per charge. (I was constantly on conference calls, using the speakerphone portion of the older handsets, and having to use two or three handsets to get through the day.) An added bonus of this phone was the ability to also pair a Bluetooth headset to the base, which also gives clarity (compared to the speakerphone) to the conference calls as well as cordless convenience. Once paired, switching from the Bluetooth headset and base unit is as easy as pressing a button on the base to use the speakerphone (or headset) or simply picking up the corded handset. Calls sound as good as I would expect. The corded and cordless handsets are great. The speakerphone quality depends on how close the speaking person is to the phone (base or cordless handset), yet it is very good for the most part; I would not expect anything different in a phone kit in this price range. One thing to note about the base unit speakerphone: The mic is hidden on the underside of the base, just to the right of the speakerphone button (refer to #6 on page 12 of the owners manual); this area must not be blocked or else the mic will be useless. Not exactly the best location for the mic. I am currently using this phone with Vonage as my VoIP provider. I get notified when there are messages awaiting to be heard in the Vonage phonemail on the base unit and cordless handset screens. Programming the Vonage phonemail access number was not difficult (it was more difficult finding the number in the first place, as I had forgotten what it was -- "*123"), so now I can access my mailbox with a single button press when there are messages. I cannot talk to the pairing of cell phones to the base/handsets, as that function is not one I plan to use. But it does look interesting for some people. Although Panasonic specifies using two (2) AAA NiMH batteries as optional in the base, I highly recommend using them, as they will be used during a power outage, giving the phone up to 7 hours of use (depending on power saving mode set). I also am unsure if the settings would be preserved during a prolonged power outage without the backup batteries.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Panasonic brought me back, 2 years w/ current set.

      Posted
      BoBo
      • My Best Buy® MemberMember

      My set has 3 cordless handsets along with chargers plus the base set with cord in the home office. Phone worked right out of the box, headsets took about 16-18 hours to charge. It works perfect for me, 3 chargers are placed in prominent, yet inconspicous areas. The handsets are not always left on chargers to preserve rechargeable batteries. Take note, remove them when fully charged, sometimes a completely dead battery can take half a day or more to fully recharge. Headsets have worked up to 3+ hours talk time, 2-3 days standby. I deplete the battery and always have another set within reach. Cell phone connection works well, that's able to sit in a spot with an optimal signal then connect to home phone system. My property is just shy of an acre and the cordless signal starts to break up around the perimeter. I can ride the mower and accept calls. Phone is easy to set up, read the instructions, know your menu functions and familiarize yourself with buttons, such as "select" and "back" while in the various menus. The buttons are starting to show some wear on certain handsets, oh well. It does have some "tinny" sounds during calls, that could be external wiring and interference from it. A separate, regular corded handset in the house has similar issues at times. I won't knock the phone for clicks and hollow sounds when it could be the line, a phone tap. Sometimes connections are not always perfect on every single phone, landline or wireless, you live with it. This Panasonic phone has served it's purpose and outlasted my AT&T model. It came with an offer from the phone company. Previous Panasonic experience brought me back. Around twenty years ago I paid about $30 for a single, Panasonic cordless headset without caller ID. That phone lasted at least 8 years with two battery replacements. I could walk and talk nearly a block on that model. Eventually the battery was not available anymore. Unfortunately the phone had to be recycled. This particular model is aging and I hope the replacement Panasonic makes in the future is the same quality. Cordless handsets are light and I've dropped a few on wood, tile or concrete, they are all still working. A suggestion would be to offer a model with buttons on the corded handset piece instead of on the base. Save the footprint. Integrate the answering machine functions into the base menu screen. Just my two cents, otherwise you can't go wrong with this one.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Phone Set, But NOT for the "Techniphobe" or

      Posted
      mikepublic
      • My Best Buy® MemberMember

      As many have previously described, this phone is NOT for the "techniphobe" or faint of heart. There is much programming and referencing the Owners Manual during the initial setup. You will also need to keep the Owners Manual handy, as there may be times that you want to change some settings. Unlike other less functional phones, this one does not have an easy to use menu system to select and deselect options. Instead you must enter specific codes, listed only in the manual, to change the options (i.e., programming the phone). That said, this phone is feature rich. I have had other Panasonic phones in the past, including my last ones which were also DECT 6.0 (KX-TG9333), and this compares very well. I had to replace the previous set, as I am now working solely out of my home office, and needed a corded phone with speaker phone option so I would not be reliant on a battery powered handset that lasted only an hour or so per charge. (I was constantly on conference calls, using the speakerphone portion of the older handsets, and having to use two or three handsets to get through the day.) An added bonus of this phone was the ability to also pair a Bluetooth headset to the base, which also gives clarity (compared to the speakerphone) to the conference calls as well as cordless convenience. Once paired, switching from the Bluetooth headset and base unit is as easy as pressing a button on the base to use the speakerphone (or headset) or simply picking up the corded handset. I am currently using this phone with Vonage as my VoIP provider. Calls sound as good as I would expect; the corded and cordless handsets are great. The speakerphone quality depends on how close the speaker is to the phone (base or cordless handset), yet it is very good for the most part; I would not expect anything different in a phone kit in this price range. I get notified when there are messages awaiting to be heard in the Vonage phonemail on the base unit and cordless handset screens. Programming the Vonage phonemail access number was not difficult (it was more difficult finding the number in the first place, as I had forgotten what it was -- "*123"), so now I can access my mailbox with a single button press when there are messages. I cannot talk to the pairing of cell phones to the base/handsets, as that function is not one I plan to use. But it does look interesting for some people. Although Panasonic specifies using two (2) AAA NiMH batteries as optional in the base, I highly recommend using them, as they will be used during a power outage, giving the phone up to 7 hours of use (depending on power saving mode set). I also am unsure if the settings would be preserved during a prolonged power outage without the backup batteries.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent product, fair price

      Posted
      nycfreelance
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Bought for my 88 yr old mother who is hard of hearing and technophobic. She manages handsets well and finds volume audible. The build quality is very good, the handsets heavy enough but not too heavy, and ergonometric; no cheap fake metal work. Readout on main console is clear, set up menu easy (I did set-up). Reception excellent even for the second hands-free handset, which we keep in a bedroom that is about17 yards from the master console. Like the fact that main console has conventional rather than hands free handset as it feels familiar to her, but she finds the hands free extra handsets reasonably easy to use. The answerphone 'feature is convenient and well-designed; great that there is an actual Erase button so that she doesn't need to figure out modes or commands. Note: Best Buy online was showing lower price but in-store sales person price-matched for me, then discovered Amazon had lower price, so the saleswoman graciously matched that. Even at full price this had better build quality and design than nearest competitor brand, and its features were more in keeping with what I wanted. Bought your excellent extended warranty. Always prefer buying item like this from your store, as can actually see the goods before buying and ask questions, and it is reassuring to be able to bring to a physical store if there is a problem. Your sales personnel always helpful.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Panasonic Phones Are Really Good

      Posted
      AndersonSilva
      • My Best Buy® Elite MemberElite Member

      This is like my 3rd Panasonic wireless phone purchase in 8 years or so. One thing I do not do ( Unlike Most People ) Is read the "Owners Manual" and that also goes for when I buy a new car like my M3. I like to figure it out and I do it fast. Moving on and not a moment too soon :) This phone is really good and I just did the Bluetooth connection to my Samsung Galaxy Note 4 that I got from Best Buy and I can transfer from the cell to my home phone. New technology and it's kinda cool. I don't want to hold up a cell phone of any kind as it sends out waves that are inconclusive but they sure are studying how much holding a smart cell phone to your ear for an hour or more does to brain waves and it's long term effects on the human mind/brain. Bottom line this phone hands down for the money is amazing. Anyone who does not give it 5 Stars is lacking in knowledge on how to operate it. As far as the person who mentioned the 20 feet away and it loses connection or reception....Really?? I went across to my pool and then into the clubhouse which is 150 feet away and I get my phone calls there. Even on my 5 year old Panasonic I got reception there too. I am assuming some people live under a rock and or they live out where there is a tremendous amount of waves going through their neighbors homes, walls, etc. This phone does what it says it does and does it well. If you are a smart person this phone will work for you and will work for a long time. If Best Buy offered me a 5 year FREE warranty on it I'd turn it down. Never does anything on any Panasonic item I have ever bought for the last 30 years have I had a problem. The only thing that needs replacing after a lot of use is the rechargeable batteries and that goes for any manufacturer. Buy it and you shouldn't have any regrets. Solid phone(s) for sure.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      GREAT Phone!

      Posted
      coloradosmartshopper
      • My Best Buy® MemberMember

      I totally LOVE this phone! I needed a corded for the office, plus a new cordless in the kitchen. This more than met my needs! I got an AT&T one first, which had an issue with one of the handsets. Best Buy did my return in about 60 seconds! I found this one in the store and there is NO COMPARISON to the AT&T. This one has BIG letters/numbers on the digital readout of the desk/corded phone. I love that. And it stores 3000 numbers in the phone book, compared to 50 in the AT&T. The buttons are easier to push and I am in LOVE with the "call block" button (telemarketers). It's super easy to figure out how to set everything, as a matter of fact my 80+ yr old friend saw this phone and wants one for herself! The sound on the handsets is clear. I also like the 'silent' mode from late night until early morning. I wish it had a longer base-to-receiver curly cord, but I can use a different one. So far, this phone has exceeded every need in my home. Panasonic gets an A+ on this one.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Duplex Speakerphone Was My Key

      Posted
      chiguyct
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We talk to our kids frequently, and always use the speakerphone. Most consumer phones only allow one party to speak at a time, which results in frequent missed words and confusion. With duplex, the conversation is much more normal, which is why it is common in business telephones. VTech promotes this feature for consumers, but Panasonic does not. When I found it almost by accident, I went with Panasonic because they are so often the top rated units. So far so good. The duplex speakerphones on both the corded unit and wireless handsets work perfectly, and we love a lot of the other features also, especially call blocking and the intercom. My only negative so far is the lack of a backlight on the display when the phone is not in use, but that's not much of an annoyance. I definitely would buy again.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Do NOT buy this.Get The AT&T CL84207 instead!

      Posted
      Hammer

      This is a piece of junk.I've had other panasonic cordless phones that were great back in the 90's,but, today's phones fail by comparison. It is very hard to set up. volume is too low,there is no volume control.the speakerphone is junk,very tinny sounding, sounds like people are talking through tin cans with a string. also thin sounding at the other end unless you get right on top of it and yell or talk very loud,but,then it still sounds tinny. I sent this back to Walmart and I bought the AT&T CL84207 from Best Buy,it has smart call blocker that makes the caller record their name and press the pound key before the phone will ring. The Panasonic doesn't have that feature,the phone rings and you have to answer it then press the call block button.The AT&T CL84207 is so much easier to use and set up than the Panasonic.Don't waste your money on this phone,you'l be sorry you did.

      No, I would not recommend this to a friend



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