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Customer Ratings & Reviews

Your price for this item is $186.99
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The comparable value price is $614.99

Customer reviews

Rating 4.4 out of 5 stars with 102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the HC-V785K's video quality, zoom capabilities, and ease of use. Many appreciate its compact size and lightweight design, along with the long battery life. Positive feedback also highlights the camera's performance in low-light conditions and its affordability. The overall impression is one of a high-quality, user-friendly camcorder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Improved my low light videos.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality much better than my old Sony CX405 (especially in low light situations). My GoPro Hero 9 has better quality but is too unreliable - stops recording with no indication and also poor in low light.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 1 out of 5 stars

    Disappointed with return policy- I got a lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camcorder worked well, for only 3 months. The recording stopped in the middle of a scene that I was shooting and freeze. I returned the camcorder to the mission Viejo location, and the employees tried to help me as much as the could [they were wonderful]. However, their company policy didn’t allow for an exchange or a return, and they had to send it to a third part location out of state. As of March 11, 2025, the camcorder status is “in transit.” To this day I haven’t heard anything and I cannot get an answer. I used this camera for work and essentially I have lost money due to this inconvenience. Next time, I will purchase from a company who will stand behind their products instead of being ignored and without the camcorder I purchased.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Shawn! Thank you for bringing this to our attention! We are truly sorry to hear about the situation you experienced with the return and the repair of your camcorder. Please note that our authorized service center, Professional Electronics, that repairs our camera and camcorders units is located in Florida. If your camcorder was sent to a different location, we recommend reaching out to the the vendor handling the situation as they might have further insight on the matter. If the camcorder was sent to Professional Electronics, please reach out to the servicer directly to get an update on the repair of your unit. We hope this information will be useful! - S Panasonic

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very difficult to operate as there are so many settings. Very difficult to project toa computer projection system. Picture quality is very good however!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    NO night vision (IR); description wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error in description saying "YES" under night vision. There is NO infrared capabilities of this camcorder. This model doesn't have it, so needed to return it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! The specification indicating night recording on the camcorder refers to its ability to capture video in low-light conditions using features like night vision and night scenery modes. However, it's important to note that this functionality is achieved without the use of infrared technology. -M Panasonic

  • Rated 5 out of 5 stars

    Camcorderrr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder always comes in handy. Optical zoom A1!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 2 out of 5 stars

    50 minutes max recording booo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for short videos 50 minutes max. It doesn't mention in the manual about recording times I wished I had known that sooner because I would have returned it before the 15 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    soft focus/not sharp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning this because the focus is soft/not sharp

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    DO NOT BUY HC-V785K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. I bought HC-V785K refurbished 9/27/23. It is 12/12/23 and it no longer works. I get why it was returned now. Of course the return period has ended. This camera is crap. DO NOT BUY!!!! What is wrong with it you ask? It will turn on but not record. The only way to turn it off is to remove the battery.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for the inconvenience you're facing with your camcorder. Refurbished models can occasionally exhibit defects, and in such cases, we recommend reaching out to the seller for assistance. -M Panasonic

  • Rated 1 out of 5 stars

    bad camra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a bad camra its old school you cant use the files

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read about this negative experience. -C Panasonic

  • Rated 1 out of 5 stars

    Didn’t like this at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this camera, the battery don’t last long. And to download the videos it’s a pain. You can connect to a phone, but it doesn’t allow you to download anything . What?? …Right !! I can go on and on about this Camera, to make short don’t buy it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! -M Panasonic

  • Rated 1 out of 5 stars

    no not recommmend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke twice, replaced once, planning on asking for a refund.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. -M Panasonic

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this trash. Camcorders under $2k are a joke… get a mirror less camera instead and call it a day… this camcorder is trash a lot of noise, especially in low light scenarios.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention! We are truly sorry to hear about the situation you experienced. -M Panasonic

  • Rated 1 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software issue. Occasionally the screen will stay black rendering it useless til I turn off then on.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you experience technical issues with the product, we would be more than happy to assist you further. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience. -C Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera for beginners, lihgt portable and clearly a great choice for the price. Good quality videoand you can add accessories too, mic and extra light , good choice!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Video quality, Zoom

    Rated 5 out of 5 stars

    Panasonic HC-785k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this camcorder. The zoom is very good and it has a good picture for what I use it for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Hight clarity picture. Long site power

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic

  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Jeff's camcorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to record training workshops. Excellent product. Excellent service at Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works good the videos and pictures are really clear light is very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera this is definitely great for beginners

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Making memories

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and value!! Best investment this year to myself

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

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