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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the KX-TGD533W DECT 6.0 Cordless Phone System for its ease of use, excellent sound quality, and effective call blocking features. Many appreciate the caller ID, the value for the price, and the long battery life of the handsets. While some found the volume could be improved, the overall reception and range were generally well-received. The clear display and answering machine functionality were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,112 reviews
  • Rated 5 out of 5 stars

    Many Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color, having 3 handsets, easy of using call block feature. The "phone book" holds 100 numbers. The buttons light up & the screen portion is black on white making it easy to read. If you still rely on a land line, this system is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know you cannot hear outgoing message. Volume too low when people speak on answering machine. And the volume is on high.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Just What We Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice house phone for a two story home. With phones in the three most important places in the home that gives you a heads up on who’s calling just in case you don’t want to answer it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Works fine, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works fine and was sold at a good price. We are happy with it. I had to read the directions to turn off the feature that announced incoming call phone numbers out loud, but once I figured it out, it was OK. You have to do it for each handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic makes a solid "land line" phone. not too many features that it makes it cumbersome. well designed and works in all places in the house. The lost handset feature is worth the price (which is a good value anyway)

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 4 out of 5 stars

    land line lubber -good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had them about a month... pro: enter your phone numbers in one phone, they show up in all three! white phones are easier to find around the house; intuitive set up for options con: battery life only a couple days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law needed a new cordless phone for her home and this phone she loves it so far, Text on screen is clear and phone ring loud enough to hear it around the house and numbers on the phone is a good size.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Phone are excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right and phones work just fine. Voice comes across loud and clear. Voice message play back is easily heard and understood. Only thing that I think could be better is the clarity of audible on caller ID.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone system has 3 phones, and has an answering machine imbedded in it. It informs you who is calling both on the screen and audibly. It has ample space to save numbers you call frequently. It perfectly meets our needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Wouldn't buy any other

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old , similar Panasonic set. They are reliable and easy to set up and use. After bad experiences with Bell South, we've used Panasonic phones for the past 20 plus years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the answering machine only blinks and does not have a beep option when there is a new message. For us, we have to remember to check it unlike the older unit that this is replacing. Otherwise a 5 star product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten an ATT phone which worked for 4 months and then wouldn’t answer calls. After many calls to ATT they stated as long as it rang it worked. I switched to Panasonic and I am happy with it. Nothing but Panasonic here on in

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Land Line Phones not able to lift off display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representative was very helpful but I was disappointed that I couldn't pick the phone up. They were attached because people take the display model even though it won't work.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my moms old old old phone with this and she absolutely loves it. She can take the phones all through the house! So happy I chose this phone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 3 out of 5 stars

    Sound good, good price, has call blocker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated. So Many directions and numbers. Have to erase past calls one at a time. One good feature is call blocker. Would not buy this phone again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE having a landline! Just my age I guess! I plan to add another one in time. Just easier for me then my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello! Easy Talk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most innovative and technically advanced phone system. Very usable functions. Coupled with my Consumer Cellular "Home Base" Land Line system it works great. Recommend highly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 3 out of 5 stars

    one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has great range distance from base. The answering system works great. the intercom has been a plus. Now the problem. We have set the time several times. After a day or two the time is one half hour off, exactly one half hour fast. It never gains more than one half hour but you shouldn't rely on the phone for the time of day.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the clarity as well as the easy all blocking features of the Panasonic phone. For anyone who has a land line, I highly recommend this system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    These new phones have been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phones were acting up all the time! My family and I went to Best Buy and asked for some recommendations from some sales personnel. We picked one set of landlines that were suggested and have been really happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic