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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 782 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, sound quality, and call blocking features of the KX-TGD563M phone system. Many also highlight the positive battery life, Bluetooth connectivity, and caller ID capabilities. While some found the volume could be improved and the size/weight not ideal for everyone, the overall reception and answering machine functionality received favorable feedback. The attractive design and clear display were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 782 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job,the volume is not as good. distance is great from the main outlet to about 30 ft. Id does not shows the name but the number of the caller, overall it is good phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The phone system works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this phone system for over a year. It is similar to its predecessor that basically wore out after 10 years plus. I have not had ANY problems with this system. Voices on the phones are clear, easy to use, records the messages, keeps track of each call as I have the caller ID, and I use the phone's contact list that is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good phone's. Clear sounding, thet are easyto hold I'm glad I choose these phone's.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my new phone easy to use. I also am able to hear very well with this phone. Keeps a charge for a long time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Portable phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good sound quality and display. Good battery life too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Love my Panasonic Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old fashioned person and like the luxury of having a home phone in addition to my cell phone. This Panasonic phone is great, large keys, all phones are speakerphone capable. Caller ID, I can even block calls or phone numbers that I don't want. And its very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pretty nice little phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is a little quiet, but I still liked them better than the ATT and Vtech models. They have talking Caller ID like older Panasonic models too that wasn’t advertised. The AAA rechargeable batteries are a nice touch too so I don’t have to track down special batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us improve our technology and services. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Love the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Kudos for being able to use cell phone contacts and voice announcements of callers. Easy to read display. Best feature is the ability to block calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cordless phones for my 80 year old parents. They light up, can connect to a cell phone to receive messages and texts and the panel has large letters. Perfect for an elderly person!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. This is the third one we have purchased over the years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio performance and voice processing. Even the audio caller ID is sort of cute with the more difficult names. Easy dialing and menu access features, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I stuck with Panasonic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaces an older panasonic system because we lost a charging station and one of the handsets had scratchy sound. After reading reviews, I decided to stick with Panasonic. I found the phone reasonably easy to set up. It wasn't as hard as some people suggested. The system is working well. I particularly like the ability to block a caller as a call is coming in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value for 3 phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get rid of the land line but we still need it for work, so this 3 cordless phone works. Good quality and small footprint.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 4 out of 5 stars

    Solid performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone set is reliable and attractive. The sound quality is excellent. the menus take a little getting use to but are functional. The call block feature is great but when you block one the bogus callers go to another number. I believe I'll run out of blocking space before they run out of phone numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed too. Charger works fast. Sound is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Buttons are easy to press and we like the many controls and options with the answering machine. Handsets are easy to grip and feel well made and seem like they will last a long time. Handsets also charge very quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    This system is a lot better than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Panasonic 3-phone system for a long time now, and it has worked well, but recently one of the phones would not longer hold a charge, and another one was periodically unresponsive to button pushed (so I couldn't check message, etc.). I had already replaced the batteries once, and didn't feel like spending more money on that. I looked around, read the reviews, and this system seemed like a good replacement. As it turns out, while landline phones are not used nearly as much as they used to be, this system actually has some convenient technological advances over my old one. For starters, being able to upload contacts from your cellphone to the landline phone's directory is much easier and faster than typing in every name and number. You don't even have to pair the cellphone in order to do this. I did pair my cellphone, and have taken one cell call on the Panasonic and it sounded good. Sound quality overall is excellent, at least with my system (I know some people have complained about it, but no me). The menu system is a bit sluggish to respond, and it's not especially intuitive, but it's not terrible. I have not used all the features on this system (there are a *lot*), but the ones I have used have all worked as they are supposed to. I like the feel of the phones, which are slimmer than my old ones and more comfortable for talking. I haven't yet paired bluetooth headphones to the phone, but may try that. The thing is, I don't really use a landline that much, but I'm still not ready to give it up, and now that all my contacts are in the Panasonic's directory, I can see myself using the landline more often than I used to. The price is about what I paid for my last system. Because some people complained about quality issues, I decided to buy the 2-year extended warranty. If this system develops any major issues, I'll update the review, but as now, I give it 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to put cell phone calls to this phone but the volume is low even on the highest setting

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good Phones & Features

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have clear voice and hearing qualities. They have Bluetooth capability which is a good feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume on base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but it doesn't allow us to increase the volume on the base. Not a good design for elderly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

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