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Customer Ratings & Reviews

$143.99

Customer reviews

Rating 4.5 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the product's exceptional ease of use, strong overall performance, and effective call blocking feature. They also commend its good range, various features, and excellent value for the price, highlighting its easy setup, Bluetooth connectivity, and lightweight design. However, some users have noted that the volume could be improved and have expressed concerns about battery life. Additionally, a few customers mentioned missing a belt clip and experienced issues with the answering machine or Caller ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,107 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Nice, but low speaker phone volume

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my older Panasonic phone system after it was damaged hurricane Milton. It worked perfectly until a couple of the handsets were exposed to water (go figure). A little different configuration than my previous phone set, the only issue is the volume of the speaker phone setting is not very loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback, and we’re sorry to hear about the damage caused by Hurricane Milton. We're glad to know your previous Panasonic phone system worked well for you, and we appreciate you choosing us again for your replacement. We also appreciate your input about the speakerphone volume, it’s valuable feedback that helps us continue to improve our products. - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Nice Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were easy to set up and work extremely well, but the battery does not keep its charge as long as previous phones I've used.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and a good looking product. Works good as well. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. - S Panasonic

  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Best item ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best house phone ever simple to use Long range phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not so good for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, but the volume could be louder. I am a senior citizen and my hearing isn't as good as it use to be. I have a hard time hearing even at the highest level.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Landline phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system did what we expected. It was what we wanted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Charles! Thank you for your feedback. We're glad to hear the system met your expectations and fit your needs. We appreciate you choosing Panasonic. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "open-box" item we purchased. It has performed perfectly, and we wouldn't hesitate to purchase any other open-box item from Best Buy. It was a good buy for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nevermore any Panasonic prducts for my considerati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life totally sucks, Panasonic customer support worse than the batteries. Constantly recharging phones after very brief use. This is the second purchase of Panasonic phones in a two month period. Returned first set thinking batteries might have been defective. Second set no difference in battery life. When I contacted Panasonic support they wouldn't give new batteries. Just to reiterate how much they believe in their products the batteries supplied with original phones are not Panasonic brand. If you need replacement batteries they strongly recommend you purchase Panasonic batteries only. Nevermore will I have Panasonic as an option for phones.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback. We apologize for the issues you've experienced with the battery life and customer support. We understand your frustration, and your comments are valuable for us to improve our products and services. -C Panasonic

  • Rated 5 out of 5 stars

    Great phone even without talking caller id.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that could make it a great phone is talking caller id. I love that you can take and make cell phone calls as well as landline calls on it. Only need one phone near by. Downloading phone directory from cell is a great feature. Best phone I’ve ever owned. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phones to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Panasonic phones for many years and they never disappoint. They are perfect for my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star review and are delighted to hear you're enjoying your purchase. Thank you! -M Panasonic

  • Rated 4 out of 5 stars

    New replacement for older cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system. Two things I'm not happy about: 1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset. 2. The speaker phone volume on the base station isn't very loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Rated 5 out of 5 stars

    CONVENIENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cordless phones. One in main room, one by my bed and one by my chair. Love the convenience of having multiple handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Reliable, Long Lasting Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these as a replacement for failing AT&T set. Didn't need Answering System, which is easily shut off and it stays off. Good range, excellent sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Best ever extension phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Panasonic phones before and was happy with them so I bought them again. This is a great system with vastly increased contact and blocking storage capacity. I do miss the belt clips, but that is a minor detail.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Replaced our 15-year-old Panasonics that were starting to act badly. New ones sound better, same interface. Plus there is a single button to call-block!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for trusting our brand! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great set of land line phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrades.we had an older set. The only problem was the sub files to get to where you could talk on all 4 phones with a person. I had a time figuring that out . I didn't see any instructions on that and I did look first. But love them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    EXCELLENT PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent landline phone that cuts out all the robo calls. My junk calls are almost all gone now. I was getting a bunch of them so I am so happy they are now under control.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 3 out of 5 stars

    Panasonic KX-TGD864S not a bit mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing our aging Panasonic phone system and thought this one would fit the bill. It turns out to be somewhat disappointing. Speakerphone volume is very low even when it's turned-up all the way. However, it does have some nice features like the larger numeric buttons, a call block button that will save the number and block iot from future calls, intercom, etc.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. - S Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in lightning territory and lost our old phones during a storm. These phones were delivered quickly and still work well after several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cordless house phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a quality product. I like the fact that you can forward your calls and text messages to this cordless phone from your cell phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're grateful for your 4-star review and the kind words! -C Panasonic