Customer Ratings & Reviews
- Model:
- KX-TGD864S
- |
- SKU:
- 6479125
Customer reviews
Rating 4.5 out of 5 stars with 1107 reviews
(1,107 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the product's exceptional ease of use, strong overall performance, and effective call blocking feature. They also commend its good range, various features, and excellent value for the price, highlighting its easy setup, Bluetooth connectivity, and lightweight design. However, some users have noted that the volume could be improved and have expressed concerns about battery life. Additionally, a few customers mentioned missing a belt clip and experienced issues with the answering machine or Caller ID.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design. Easy to hold. Not complicated to set up.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Rated 2 out of 5 stars
Find another one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones do not have great connection with the base unit. Speaking with my clients often lead me to repeat myself because of disabled connection pr call quality. Bluetooth loses pairing most of the time. The user interface is not friendly, the menu locations of a particular feature will not be located in the settings section you assime it should be.
This review is from Panasonic - KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Navy Blue
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are having issues with the sound quality, please press Menu on the handset then press the # key. Following that, please enter 122 and select A. Make sure to press Save in order to save your choice. If the cell phone loses connection to the base unit, please make sure that the cell phone is within range. Please also disconnect the cell phone from the Cell 1 or Cell 2 option you have it connected to, and reconnect it to the other option. Hope this helps! - S
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works very well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone works very well, with some caveats regarding the optional "connect to a cell phone" feature. This is not a problem, just not a feature that does more than what it's specified to do. This works through the whole house using a landline phone service (POTS). Optionally, you can connect one or two cell phone lines to it and then use this system to answer call and dial out using the handset as if it was your cell phone to pass the cell phone call through this system. (This might not make sense, but essentially, it can serve as a set of extension handsets to your cell phone.) The feature does work albeit with some callouts. 1. It's not really using a landline service, so some features, such as the answering machine part of the base, do not work because a cell phone service does not have the right technical electronic specification to be a landline service. That is, you don't get a dial tone, along with other things. So this base unit and handset can make calls fine and answer calls fine that pass through your cell phone. But the base unit won't take a message because the the cell phone passthrough doesn't have a dial tone. The answering machine listens for that, doesn't hear it, and thus does not take a message. 2. When you set this up to connect to your cell phone for calls, your cell phone also will not take a message. I don't know why, but it's weird. If you need this phone to link to one or two cell phones just for calls, it's fine. The technique to dial out is a bit unusual - you first press the number keys for the phone number and then press the CELL key, for example, but it answers a call just with the green ANSWER button. This unit is not a bad deal! If you want to link your cell phone to this unit to extend the range for making and answering calls, it's great. It's just not going to be able to record messages, and your cell phone won't, either.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for such a detailed and thoughtful review! We're thrilled to hear that the phone system is working well for your needs and that its ability to extend cell phone functionality has been useful. Your insights about the optional "connect to a cell phone" feature are incredibly helpful, and we appreciate you highlighting both its strengths and limitations. It’s great to know it performs reliably throughout your home, and we’re glad it’s meeting your expectations overall. Thank you again for taking the time to share your experience, it means a lot! - F
- Pros mentioned:Call blockingCons mentioned:Battery life
Rated 5 out of 5 stars
Great Relacement Set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone -- it is just like my older Panasonic set but a little more updated. And I didn't have to purchase the 3rd satellite. The phones themselves are light weight but have a good feel to them. Volume for ring tone and talking is excellent, and I love the call blocking features.My only complaint is that they take literally the 8 hours to charge, but I guess that also helps with longer talk time. I would highly recommend
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S
Rated 5 out of 5 stars
Perfect For Limited Cell Service Areas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typically Cell service at my home is 1 bar and the actual call experience is less than stellar. Dropped and garbled words make it annoying to impossible to carry on a conversation. This cordless phone solves the issue because it connects using Bluetooth and can pair with 2 different cell phones. Its great, no more awkward speakerphone calls or repititive conversations! I think the key is not needing to touch or move my cell phone around during the call. Its a bonus that it has the intercom feature I remember from old days. The intercom was super helpful when my teen had to isolate.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
good sound quality and easy to use functions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am experiencing a bit of hearing loss and find this phone has great sound quality. I've had no issues understanding conversations. Also, the user's manual makes it easy to program the phone for my individual preferences. The only strange thing was that I kept hearing a voice in another room of my house - it took me a while to figure out one of my handsets was out of battery power and it was the handset saying "no battery". Did not see anywhere in the manual that this would happen. Now that I know, it's a good thing since if I misplace a handset and it loses battery power it will be easy to locate.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your thoughtful review! We’re delighted to hear the phone’s sound quality and easy-to-use features are meeting your needs. The “no battery” alert is indeed unique, but we’re glad it turned out to be helpful for locating misplaced handsets. Your feedback is greatly appreciated! - S
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I find this phone set to be easy to set up and use. Great quality.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you so much for the glowing 5-star review! We're happy to hear that setting up and using your new phone system was a breeze. We take pride in delivering quality you can count on, and your feedback truly makes our day. Here's to many clear and reliable conversations ahead! - F
- Pros mentioned:Ease of use, Features
Rated 5 out of 5 stars
Excellent Phone System
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone system! Many features. Easy to set up and use. Works perfectly. I've had many over the years. This the best and most advanced system so far. Content with the purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Portable land line phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use. Land line phones are not that accessible
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your review! We’re glad to hear the phone works great and is easy to use. It’s wonderful to know it’s meeting your needs, thank you for choosing Panasonic! - S
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Jules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works real well. Waz very easy to program it and save my phone numbers
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your review! We’re delighted to hear the phone is working well for you and that programming it and saving numbers was a breeze. - F
- Pros mentioned:Call blocking, Ease of use
Rated 5 out of 5 stars
Blocks robo calls like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 80 year old mom who was receiving constant robo calls. This phone is amazing! Stops all robo calls with one ring. Has an instant one touch button to add numbers to the blocked list. Easy to set up and my mom loves the peach and quiet since she’s not getting these calls anymore.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello John! Thank you so much for the fantastic 5-star review! We’re happy to hear that the phone is making such a positive difference for your mom, and bringing back the peace and quiet she deserves. Stopping robocalls with ease is exactly what we designed it for, and it’s wonderful to know it’s delivering just that. Wishing your mom many calm, call-free days ahead! - F
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite satisfied with the product.. does exactly what it’s supposed to do. Since we’ve them there haven't been any problems.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your positive feedback. We’re pleased to know the stereo system delivers exactly what you expected and has been performing smoothly without any issues. Reliable, everyday performance is what it was designed for, and it’s great to hear it’s meeting that goal. We appreciate you taking the time to share your experience. - S
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are working very well! Really glad we got them. Easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your wonderful review! We're so pleased to hear that your phones are working well and that you're happy with your purchase. It's great to know you find them easy to use and a perfect fit for your needs. Your 5-star feedback is truly appreciated! - F
- Pros mentioned:Call blockingCons mentioned:Belt clip
Rated 5 out of 5 stars
Repeat customer, Panasonic makes the best!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint is that Panasonic has dropped the belt clip from all the similar models. Otherwise, absolutely love the built in Call Block, good weight/balance and easy to read design
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the nice feedback. -C
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Great Cordless Phone System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be our 3rd upgrade in cordless phone system's in the last 16 years. We've been using Panasonic the whole 16 years with no problems. Yes the batteries hold less charge after 4 or 5 years, but that's expected. The are durable and we love our newest set. Many technical features we don't even get to use, but it's great to know the phone system is capable.
This review is from Panasonic - KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Navy Blue
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback. We are happy that the telephone meets your expectation.
- Pros mentioned:Features, Overall performance
Rated 5 out of 5 stars
Nice package for line line adherents.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well, excellent clarity, useful features that work well. Good price too.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi James! Thank you for your review! We're glad to hear you're enjoying the clarity, functionality, and features of your phone. It's great to know it offers excellent value, thank you for choosing Panasonic! - S
- Pros mentioned:Call blocking, Ease of use, Overall performance
Rated 5 out of 5 stars
Panasonic makes Great long lasting phones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and is great at blocking Robo calls. Panasonic phones are the best and last along time. My old Panasonic phone I had for 15 years and still worked. I got new ones to update the technology.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Very Good cordless phones for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great quality set of landline cordless phones well worth the money. Price is reasonable while the quality is top notch. Easy to set up.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Call blocking
Rated 5 out of 5 stars
Much better than my other phone system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can block certain callers.you can change number of incoming rings.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your feedback. It’s great to hear the phone system has been a clear improvement for you, especially with practical features like call blocking and adjustable ring settings. We appreciate you sharing what stands out in everyday use. - S
- Pros mentioned:Features, Overall performance
Rated 4 out of 5 stars
Office use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be good quality and I like all the features
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Timothy! Thank you for your feedback! We’re glad to hear you’re enjoying the quality and features of the phone. We hope it continues to meet your expectations! - S









