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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the KX-TGD864S Link2Cell phone system's ease of use, sound quality, and call-blocking capabilities. Many appreciate its reasonable price, straightforward setup, and useful features. However, some customers have expressed concerns about the volume being too low, and a few miss having belt clips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 696 reviews
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have a great battery life and are easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    =(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we never got the order delivered we never got the order delivered we never got the order deliveredwe never got the order delivered

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for the trouble you have encounter with your purchase from the dealer. We suggest you reach out to there support number to get more information on the shipment of the package and what options they can provide. Panasonic

  • Rated 1 out of 5 stars

    Panasonic Cordless Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid over 80.00 for thesr phones they are not stay charged well. And when i place the phone they make some kind of noise.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Jeannie! We appreciate your feedback regarding the phones you purchased! Ensuring a satisfying user experience is important to us, and we'd like to address your concerns. In continuous use, our estimated time for the operation would be a maximum of 10 hours. Please note that this can change if you've been using the telephone for a while. The batteries are rechargeable but they need to be replaced once they don't hold a charge anymore. -M Panasonic

  • Rated 3 out of 5 stars

    Hard to program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very complicated. I hooked them up today after letting the batteries charge. Then I tried to read the manual regarding blocked calls, saved calls etc. Gave up after an hour or so.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get them to connect with the base unit via wifi.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Samuel! We are unsure on what you are trying to achieve. Our telephone model doesn't feature Wi-Fi capability. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible set of phones.No notice aof calls on ansewing machine

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To ensure the answering machine can take messages, it needs to be activated. Press the "ANSWER ON" button on the base unit and verify that the indicator light is on. -M Panasonic

  • Rated 1 out of 5 stars

    Wouldn't buy agin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection between phone and charging base not great. Phone keeps beeping that it's not connected. Display faded within months.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Patricia! Thank you for your review. Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Regarding the display, if you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable endurable. Very satisfied and happy with this product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! -C Panasonic

  • Rated 1 out of 5 stars

    Too low volume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is very low even on the highest setting and on speakerphone. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! You can adjust the volume during calls by pressing the arrow up or down. -M Panasonic

  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor instructions. No signal in different parts of the house.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. The range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Rated 1 out of 5 stars

    return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    speaker sound was not very good and I had to return the item

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes unable to hear the caller on the line. There is just silence

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! If the issue persists, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G Panasonic

  • Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to confusing,just wanted simple landline phones

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 1 out of 5 stars

    Panasonic land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly made product. I will never buy again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 2 out of 5 stars

    auto transfer calls back to cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked "OK". sound quality not as good as my cell biggest problem was the phone transferred 30-50% of calls longer than 5 mins to the cell phone automatically. spent over an hour with panasonic- they couldn't help.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -M Panasonic

  • Rated 5 out of 5 stars

    Perfect Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy it is to block spam calls. I can actually block them before they hang up. The numbers are easy to read and it is easy to set up. The phone is powerful enough that i can keep one in the non attached garage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic 5-star review! We're so glad you're enjoying the ease of blocking spam calls, and before they even hang up, no less! It’s great to hear the setup was simple, the display is easy to read, and that the range is strong enough to reach your garage. Sounds like your Panasonic phone is working hard for you in all the right ways! - F Panasonic

  • Rated 4 out of 5 stars

    Fantastic phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! If you are hounded by robocalls, etc this phone takes care of it. You can also connect your Bluetooth up to it, however I can't go further than a couple feet away from base, going to try a different Bluetooth & see if I can get more distance than my LG. Also available is a phone that is waterproof for outside by the pool(not included in this set).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic continues to be #1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of this system. It tells me who is sending a text and alerts me to a number I have blocked. I also like that this system allowed me to get additional handsets as I needed six altogether,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Charlietheboss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 phones installed in 2 bed rooms & a tv room. The master phone is mounted in the kitchen. All the phones are doing their best. This is the second set of Panasonic phones I have ever had. The first set lasted over 15 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Cons mentioned:
    Timekeeping

    Rated 4 out of 5 stars

    Not a good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not keep correct time. Probably got sent old batteries. Not nearly as easy to operate as the previous Panasonic phones I had. Do not really like these but getting use to them.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      The time on your phone is set to Caller ID automatic, which means that it will follow the setting on the Caller ID service you have with your phone company. We can change that from the settings of your phone. On a handset, press MENU then the # key and then the number 226. Go to MANUAL and press SAVE. After that, you will need to change the time again on any of the handsets and it will not change back. Hope this helps! -M Panasonic

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