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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the KX-TGD864S Link2Cell phone system's ease of use, sound quality, and call-blocking capabilities. Many appreciate its reasonable price, straightforward setup, and useful features. However, some customers have expressed concerns about the volume being too low, and a few miss having belt clips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 696 reviews
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone system in my apartment because it is so convenient. I don’t have to run to answer the phone - there’s one in every room!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jenny! Thank you for the wonderful 5-star review! We love hearing how the phone system’s convenience is making life easier in your apartment. Having a phone in every room sounds like the perfect way to stay connected without missing a ring. Here’s to hassle-free calls wherever you are! - F Panasonic

  • Rated 4 out of 5 stars

    New replacement for older cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system. Two things I'm not happy about: 1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset. 2. The speaker phone volume on the base station isn't very loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to set up and has very clear reception.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! We’re thrilled to hear that your new landline phone is easy to set up and delivering clear, crisp reception. It’s great to know it’s making your daily calls more enjoyable and earning a full 5 stars! - F Panasonic

  • Rated 4 out of 5 stars

    Good quality, sound, and features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old Panasonic phone system that I like. This is good, but not as good as the older model. It is lighter and feels a little cheaper and the sound wasn't any better. I liked some of the features like the Link2Cell and the call blocking. I ended up returning it, but if I had to have a new one I would have kept it. I thought Panasonic was better than the other brands.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Rated 5 out of 5 stars

    An overdue upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of nonsense telephone call I needed a system that monitors and blocks incoming calls. This system does just that - plus it talks to me! Set-up was easy, the quality of reception is even with hearing aids and the price, considering there are 4 telephones was good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      hank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Home phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear very well. 4 phones helps a lot. Easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review! We’re thrilled to hear that you’re enjoying the clear sound and the convenience of having multiple phones around the home. It’s great to know the setup has made staying connected easier than ever! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Home Telephone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of this cordless phone system. Easy to install, clear instructions provided, reliable product, ability to block up to 2,000 phone numbers and easy to use from personal cell phones. Second Panasonic telephone set purchased over 25 years. Would highly recommend for home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Gina! Thank you for your wonderful feedback! We're so glad to hear that you're satisfied with your cordless phone system and that it met your expectations for ease of installation, clear instructions, and reliability. It’s fantastic to know you’ve trusted Panasonic for over 25 years. Your loyalty means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    On line purchase is simple and the product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. I enter the Best Buy site via the American Airlines shopping ap so I earn AA points. The purchase process is easy. I purchased these phone to replace an older system that was beginning to malfunction (batteries would not hold the charge after many years).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Miguel! hank you for your wonderful feedback! We’re thrilled to hear that your purchase experience was smooth, especially with the added bonus of earning AA points through the American Airlines shopping app. It’s great that our phones are helping you replace your older system, having a reliable phone system is so important. - S Panasonic

  • Rated 5 out of 5 stars

    Texasgal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works very well. Great for those who still have a land line.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 5-star review! We're glad to hear the setup was easy and that the phone is working well for you. It’s great to know it’s meeting the needs of those who still appreciate the reliability of a landline, simple, dependable, and always ready to go. Thanks again for taking the time to share your experience! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phone Sysem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a much older Panasonic system that was hit by lightning. I like some of the features on the new system. Especially how easy it is to block calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your thoughtful feedback! We’re glad the new system is meeting your needs and that the call blocking feature is making a difference. It’s great to hear you’re enjoying the upgrade, and we appreciate you choosing us again! - F Panasonic

  • Rated 5 out of 5 stars

    The best phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Panasonic telephones before so we were confident in our choice. The phones are in our estimation the best!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your continued trust in Panasonic telephones! We’re thrilled to hear you consider them the best and appreciate your confidence in our products. - S Panasonic

  • Rated 4 out of 5 stars

    had gotton these phones twice before they last abo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent phones when new.Easy to set up.Batteries lose

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Dependable System for Decades!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone system to replace the same phone system we purchased about 25 years ago!! Imagine that, the first system lasted 25 years. Luckily it is still available (updated of course) but easy for us to use because we're familiar with it!! Love, it, thank-you Best Buy!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Elizabeth! Thank you for sharing your fantastic experience! It’s amazing to hear that your previous Panasonic phone system lasted 25 years, and we're so glad that the updated version is still easy for you to use. We’re happy you found it with us at Best Buy, and we truly appreciate your continued support! - S Panasonic

  • Rated 5 out of 5 stars

    PANASONIC BEST PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd purchase of this PANASONIC phone… easy to use …great features …block unwanted calls..scams solicitations etc. Enough handsets to make it convince to answer calls any place in your home . Don’t wait, get one today!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for your continued trust in Panasonic. We're delighted to hear that your second purchase has met your expectations and that you're enjoying the ease of use, helpful features, and the added convenience of multiple handsets throughout your home. It's especially rewarding to know that our call-blocking technology is helping you stay in control of your calls. We appreciate your recommendation and look forward to continuing to serve your communication needs. - S Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Panasonic phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "open-box" item we purchased. It has performed perfectly, and we wouldn't hesitate to purchase any other open-box item from Best Buy. It was a good buy for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base size I wanted is just right for the space I want to put it. I have used this brand house phone for over 20 years and will not change. Thank you for the great service. I do not have them set up yet but maybe in a week or so someone will come to do it. At 80 I am not able to do as much as I used to do. Love the phones and shopping at Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    Home phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and work well pretty far from the base station.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Steven! Thank you for your feedback! We’re glad to hear the phone provides clear sound and performs well even at a distance from the base. We appreciate you choosing Panasonic! - S Panasonic

  • Rated 5 out of 5 stars

    worth purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and worth every penny. I bought for my grandparents and they are very happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We’re happy to hear that the quality of the phone has brought joy to your grandparents. Knowing it’s a worthwhile purchase means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Easy to use and lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your parents need! We appreciate this feedback.- S Panasonic

  • Rated 4 out of 5 stars

    Mrs. Suzann Culpepper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the four phones, that gives us one for the shop and we like the voice giving the call id.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 4-star review! We're glad to hear the four phones are a perfect fit for your home and shop, and that you enjoy the voice call ID feature. We appreciate your feedback and hope they continue to make your daily calls easier! - F Panasonic

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