Customer Ratings & Reviews
- Model:
- KX-TGD864S
- SKU:
- 6479125
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the product's exceptional ease of use, strong overall performance, and effective call blocking feature. They also commend its good range, various features, and excellent value for the price, highlighting its easy setup, Bluetooth connectivity, and lightweight design. However, some users have noted that the volume could be improved and have expressed concerns about battery life. Additionally, a few customers mentioned missing a belt clip and experienced issues with the answering machine or Caller ID.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Call blocking
all some phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice phone, i can block number and that is cool also i can connect my cell phone to and answer the phone with it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Overall performance
Can U Hear Me Now ?!?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - we have a backup answering system now as well !! Great purchase
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
- Cons mentioned:Volume
Call volume is way too low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even at the top volume I can barely hear the other person on the call
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Susan! We really appreciate your insight since it allows us to enhance our technology and assure customer satisfaction. In this situation, we advise changing the line mode from B to A with MENU #122. If you still experience issues with the product, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
- Cons mentioned:Belt clip
dissappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no headphone jack, no belt clip, no battery backup.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Indeed, this particular model does not feature power backup operation, a headset jack, or a belt clip. It's important to note that not all models are identical, and we highly recommend reviewing the specifications carefully before making a purchase decision. -M
- Pros mentioned:Ease of use
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones are better than I expected. We are enjoying them and they are so easy to program,
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Used item sold as new
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was previously used and repackaged, still had numbers from previous owner in memory.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention and we apologize for the inconvenience. If you encounter difficulties with the phone system, we kindly advise you to contact our support team via chat at shop.panasonic.com/contactus Mon-Fri 9 am-5 pm EST for assistance. -C
Wireless phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it for a different manufacturer.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Ease of use
Panasonic Cordless Phone System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are so easy to use. I'm glad they were available at Best Buy.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
BAB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is poor and distorts voices. I may have to return this item.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your thoughts. Our team will use your insights to ensure a better experience for you and others in the future! What we would recommend in this situation is to perform a test with an Intercom call if you have more than 1 handset. If the sound is not distorted during Intercom calls between handsets, then there is an issue with your line: either with the service from the provider or with the physical line itself (a damage). For making an Intercom call, press the Intercom button on a handset and select another handset in the house that you want to page. Have a conversation with someone in your house to see how the sound is. Please also press, on a handset, MENU, then this key # and enter code 122, and change the line from B to A using the UP and DOWN arrows. Save the option and press the OFF button. Hope this helps! If you require further assistance, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C
Works But….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The land line works fine. The cell line does not receive well but transmits fine. I didn’t not have a strong cell area, so it may be due to that.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello. Thank you for your feedback. We would recommend a troubleshooting session with the consumer support team, just in case there is something that can be done to improve this. You can visit shop.panasonic.com/support to get in touch with the technical support. We hope this gets resolved! -A
Cell 2 Phone Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this phone continually had to be unplugged to reactivate the cell phone feature. The company had no solution.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If the cell phone does not automatically reconnect to the base unit after being out of range, please take a handset and press Menu, following that press the # key and please enter 632. After doing so, please select the "1 minute" option and make sure to press Save. Hope this helps! - S
Muffled phone calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fine except it is not very clear when we receive calls - sometimes very muffled
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Good phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and the phones don’t take up much room. Good sound quality.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Cons mentioned:Volume
Don't like them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't like phones. They are difficult to use different features. The volume will not go loud enough to hear messages. I had some phones this brand before that were easy to use and loud enough to hear.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Disappointed in this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many problems. Dropped calls and messages. Intermittent ringers. I will be returning them as soon as I am physically able.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! We truly appreciate your feedback. To address the issue of the dropped calls and messages, we would recommend resetting your telephone by unplugging the power cord (AC Adapter) and the landline cord from the backside of the main base unit, wait for one minute, then reconnect them. Additionally, please take a handset, press the MENU button, then the key '' # '', and enter 122. With the UP or DOWN arrow keys choose the option that says "A", press SAVE, and to exit the setting press the OFF button. Check if the issue will persist. Please contact the support team at https://shop.panasonic.com/contactus to see how we can help you with this particular situation if the issue persists after these steps. You may do so by clicking on the widget located at the bottom right of your screen during our operating hours from Monday to Friday, 9am-5pm EST. -C
- Pros mentioned:Ease of use
House phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works fine. Easy to set up. Easy to use. I would recommend it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Ease of use
Dave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones have a great battery life and are easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cordless phone. Sound quality is okay, not great.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products. -C
Not a winner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two Panasonic handsets for father. Kept one but returned this one as sound quality was terrible.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. - S
Panasonic expandable cordless system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and reliable phone. We installed it in all 3 rooms
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -G