Customer Ratings & Reviews
- Model:
- KX-TGD864S
- |
- SKU:
- 6479125
Customer reviews
Rating 4.5 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the product's exceptional ease of use, strong overall performance, and effective call blocking feature. They also commend its good range, various features, and excellent value for the price, highlighting its easy setup, Bluetooth connectivity, and lightweight design. However, some users have noted that the volume could be improved and have expressed concerns about battery life. Additionally, a few customers mentioned missing a belt clip and experienced issues with the answering machine or Caller ID.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wouldn't buy agin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection between phone and charging base not great. Phone keeps beeping that it's not connected. Display faded within months.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Patricia! Thank you for your review. Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Regarding the display, if you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Rated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get them to connect with the base unit via wifi.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Samuel! We are unsure on what you are trying to achieve. Our telephone model doesn't feature Wi-Fi capability. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
- Pros mentioned:Range
Rated 5 out of 5 stars
What we were looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a couple day's research before choosing these. While this set can hook up to a conventional land line, if you're looking to go cellular-only, this is a very good approach. The install can be a little daunting insofar as there are a multitude of settings, but, for our two story house, the final result provides a phone close by wherever we are that rings along with our cells. It also utilizes rings that match the individual phones so we know who is being contacted. The only minor downsides are that the voice announcements are pretty garbled, and, although the contacts were easy to copy from our iPhones, the Panasonic requires short, individual numbers per contact, so you may have to modify them to differentiate if you have more than one number per name on your phone. Overall very happy with result. Good range, reconnects with cell bluetooth easily when returning home, and provides distinctive rings.
This review is from Panasonic - KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Navy Blue
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Rated 1 out of 5 stars
return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speaker sound was not very good and I had to return the item
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Rated 3 out of 5 stars
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes unable to hear the caller on the line. There is just silence
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! If the issue persists, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G
Rated 1 out of 5 stars
Bad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop calls often...............................................
This review is from Panasonic - KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Navy Blue
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website: https://shop.panasonic.com/contactus . -M
Rated 1 out of 5 stars
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to confusing,just wanted simple landline phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 1 out of 5 stars
Panasonic land line phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made product. I will never buy again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Rated 1 out of 5 stars
Lizzy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this item, I returned it to the store
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..But we are not sure why it was given a 1 star review if you did not use the product.
Rated 2 out of 5 stars
auto transfer calls back to cell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked "OK". sound quality not as good as my cell biggest problem was the phone transferred 30-50% of calls longer than 5 mins to the cell phone automatically. spent over an hour with panasonic- they couldn't help.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -M
- Pros mentioned:Call blocking
Rated 5 out of 5 stars
Perfect Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how easy it is to block spam calls. I can actually block them before they hang up. The numbers are easy to read and it is easy to set up. The phone is powerful enough that i can keep one in the non attached garage.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for the fantastic 5-star review! We're so glad you're enjoying the ease of blocking spam calls, and before they even hang up, no less! It’s great to hear the setup was simple, the display is easy to read, and that the range is strong enough to reach your garage. Sounds like your Panasonic phone is working hard for you in all the right ways! - F
- Pros mentioned:Call blocking, Ease of use
Rated 5 out of 5 stars
Recommended Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good "User Manual". Easy to set up and use. Numerous features including Call Blocking. Purchased to replace a 12 year old Panasonic Cordless System. Recommend to anyone "hanging on" to their landline.
This review is from Panasonic - KX-TGD863A Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Navy Blue
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for Land line Owners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic landline set with four receivers is a wonderful purchase. We replaced an older Panasonic set that worked for over a decade. Easy to set up. Reasonably priced.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
- Pros mentioned:Call blocking
Rated 5 out of 5 stars
Great SPAM CALL Blocker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'landline' for home backup with simple operations, good sound, VM, 2 handsets but with an option to add a handset(s) later if needed and to fit in a small footprint. This fit the bill. What we got was the most awesome feature that we didn't realize was on the phone -- the quick entry RED BLOCK CALL button! The phone rings, states out load the call name/phone # (states if spam or possibly spam). if you want to block the caller, instead of going back later and entering in the phone info in the BLOCKED list it offers the option to hit the red button while it is ringing, hit YES to confirm, call stops and goes right in the BLOCKED CALL list (has a decent size memory for the phone lists in addition to VM). Simple and fast. My favorite new friend! New spam calls are coming in but the total a day have begun to reduce. All in all, all the features are easy to use.
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
- Pros mentioned:Call blocking
Rated 5 out of 5 stars
Diane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these phones. My frustration is that I have to put all of my contacts from my last one manually, which I would have had to do with any phone. Just like my old set - but have a call block that is so east.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Diane! Thank you for your wonderful feedback! We’re so happy to hear that you’re loving the new phones and the ease of the call blocking feature. We understand that manually transferring contacts can be a bit of a hassle, but we’re glad the rest of your experience has been positive. - S
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Decent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works as described and blocks most spam calls (or allows them to be blocked). Rings once for a recognized spam call -- wish it wouldn't ring at all for those. Easy enough to use without reading the manual. Main problem is that the wall-mounting base does not fit in the area where our wall jack is, so we're still trying to figure something out in that regard -- but probably will keep the phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C
- Cons mentioned:Caller id
Rated 4 out of 5 stars
Review of phone - has limitations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now there's a charge for Caller ID. Phone works selectively as long as it is near it's the main unit. Not so good for a large house because phones tend to ring or not ring. I had 2 previous versions and it was time to upgrade. I ended up with a phone system that has more limitations and requires paying for Caller ID.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! Technology has its limitations, and the base unit range is not infinite. Handsets need to be within the range to function properly. The range from the base to the handsets of Panasonic phones can vary depending on the environmental conditions in which they are used. Keep in mind that walls, interference, and other factors can affect the range and signal quality. Factors such as the construction materials of your home or office, the presence of other electronic devices, and interference from nearby wireless networks can all impact the effective range of a cordless phone. Regarding the caller ID service, it is not the telephone charging you for this service but your phone company, as they provide and manage this feature. -M
- Pros mentioned:Ease of use, Features
Rated 5 out of 5 stars
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works well and has some features that we didn’t have previously.
I would recommend this to a friendBrand response from Panasonic Team
Posted .It is our pleasure to read your valuable feedback. Thank you for this! -C
Rated 4 out of 5 stars
Fantastic phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone! If you are hounded by robocalls, etc this phone takes care of it. You can also connect your Bluetooth up to it, however I can't go further than a couple feet away from base, going to try a different Bluetooth & see if I can get more distance than my LG. Also available is a phone that is waterproof for outside by the pool(not included in this set).
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Rated 5 out of 5 stars
Land line phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of installing is great. It’s dependable! It’s streamline and attractive. Has a lot of options to utilize.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your review. We’re thrilled to hear you found the telephone system easy to install, dependable, and attractive. It’s great to know you’re enjoying its versatility and features. Wishing you seamless communication ahead! - F









