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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the KX-TGD864S Link2Cell phone system's ease of use, sound quality, and call-blocking capabilities. Many appreciate its reasonable price, straightforward setup, and useful features. However, some customers have expressed concerns about the volume being too low, and a few miss having belt clips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,079 reviews
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    The Big Red Button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I especially like the red block call buttion, has cut down on robo calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    OHN MYINT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of Panasonic cordless phone systems with facilities of digital answering system as well as auto deterring of unwanted calls from telemarketing and other phishing calls from unknown sources. It works very well and cut off all of my unwanted robocalls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 5 out of 5 stars

    Phone At&T

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home phones, work really great. Recomendé for anyone who needs solid connection.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re glad to hear the phones are working great and providing a solid connection. Your recommendation means a lot to us! - S Panasonic

  • Rated 4 out of 5 stars

    My new telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the telephone set but I miss the desktop telephone. I did not need to pick it up to use when I am multi tasking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful 4-star review! We’re glad to hear you like your new telephone set and appreciate your feedback about the desktop feature, it’s helpful as we continue to improve our designs. - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Excellent for blocking scam calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this telephone for seven months now. I love this phone. It has several options to block scam calls. The display is large and easy to read. If you make a change on one phone it affects all devices. It's nice having the call announced. It also identifies many scam calls and gives you the option to block them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones. I love the simplicity of how they pair. And that they work with Bluetooth. And when I’m not near it reads aloud who is calling me. The call quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Happy customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I no longer lose calls, or can't hear my caller , plus I have 4 phones!! Happy Happy Happy Happy!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Rosie! Thank you for your wonderful feedback! We’re thrilled to hear your new phone is making communication easier and clearer, and that having four handsets is working perfectly for you. Your happiness means a lot to us! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good pair of phones at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good two phone set, with all the features one would expect. Excellent sound quality, including speakerphone feature. Easy to read screen display. Although I am not using it, the set includes answering machine function. One minor "con." Why, on a set of white phones, are there two black wall plug transformers, with black line cords?

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Louder please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything,and looks good too. I would recommend it, the only thing that stopped me from giving 5 stars is it could use more volume , but that could be me getting old.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Kindly be informed that the speaker on this model is standard, however it does have good-quality sound and volume. We do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models, such as KX-TGM430 or KX-TGM420. Hope this helps -C’ Panasonic

  • Rated 5 out of 5 stars

    Updated phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for our needs! Instructions for complete setup are well explained and complete. Thus, easy to set up and add all our virtually unlimited important numbers for friends and/or businesses. Buttons are large enough for everyone to use even those with limited finger agility. All in all, a great phone system at a terrific price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey! We are delighted to hear that the setup process was clear and easy, and that the phone system is a perfect fit for your preferences and needs. We hope this phone system continues to serve well for years to come. Your feedback definitely reassures us that we're on the right track in providing both quality and value! -C Panasonic

  • Rated 5 out of 5 stars

    Great Relacement Set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone -- it is just like my older Panasonic set but a little more updated. And I didn't have to purchase the 3rd satellite. The phones themselves are light weight but have a good feel to them. Volume for ring tone and talking is excellent, and I love the call blocking features.My only complaint is that they take literally the 8 hours to charge, but I guess that also helps with longer talk time. I would highly recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    Pleased with Expandable Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our very old Panasonic with this model. So far we are pleased with it and the numerous functions it contains. More modules can be added as it is an expandable system. It's just what we needed and then some. Blessings!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it blocks Unavailable and spam calls. I only get the calls I want. Wish I had found it sooner.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We're so glad to hear you're enjoying the call blocking feature, it’s designed exactly for that peace of mind. Knowing it's made such a difference for you means a lot to us. Thank you for sharing your experience, and we're thrilled our phone found its way to you (even if a bit later than you'd hoped)! - S Panasonic

  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    Phone system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work fine, I only wish it would allow me to repeat my messages more easily you have to push play several time for the answering machine to repeat the message

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! You can choose to repeat the message by pressing the button with two arrows to the right. -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 4 out of 5 stars

    Good For Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ease of call blocking. Sound is generally clear and speaker phone is generally clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Rated 5 out of 5 stars

    Pretty to Look at & Good Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into a 3 story townhouse so I got this set of 3 linked phones to go with my ooma service. So far everything is great. Yes there are a LOT of menu options but you can ignore most of them, just look for the ones that matter to you. In the manual they have a list of various options with the key sequences to access them, so you don’t have to navigate the menu unless that works better for you. On option it has that I really like, is the option to answer a call just by picking up the handset (you don’t have to press anything, acts just like an old time phone). For some options there is duplication between the phones and ooma, or your internet provider if that’s how you get your phone service, so you have to decide, for instance, do you want to use the phone’s voice mail or your internet/VoIP provider’s voice mail, and adjust some settings to make that work. Those who are technologically challenged may need help with that sort of thing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    Stayed with a winner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, decent price, didn't sync with the old Panasonic system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi George! Thanks for your feedback! We’re glad to hear the phone is working well. Apologies for the syncing issue, and we’ll keep that in mind for future improvements. - S Panasonic

  • Rated 2 out of 5 stars

    Nevermore any Panasonic prducts for my considerati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life totally sucks, Panasonic customer support worse than the batteries. Constantly recharging phones after very brief use. This is the second purchase of Panasonic phones in a two month period. Returned first set thinking batteries might have been defective. Second set no difference in battery life. When I contacted Panasonic support they wouldn't give new batteries. Just to reiterate how much they believe in their products the batteries supplied with original phones are not Panasonic brand. If you need replacement batteries they strongly recommend you purchase Panasonic batteries only. Nevermore will I have Panasonic as an option for phones.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback. We apologize for the issues you've experienced with the battery life and customer support. We understand your frustration, and your comments are valuable for us to improve our products and services. -C Panasonic

  • Rated 4 out of 5 stars

    New replacement for older cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system. Two things I'm not happy about: 1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset. 2. The speaker phone volume on the base station isn't very loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price with good functions

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re glad to hear the phone offers great features and value. Thank you for sharing your positive feedback! - S Panasonic

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