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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,831 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy to install and lots of usable features. Very satisfied purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone was a replacement for an old Panasonic phone. We are pleased with the features and the 5 phones. Easy to use and nice and clear sound. Recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Super Panasonic Phone System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone system for a year now. The best feature is the number of calls you can block. The price is great too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range, fast charging, easy to install

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Panasonic phones in the past, always found the to be dependable, especially for the price . . .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind words and continued trust in Panasonic! We're so pleased to hear that our cordless phones have consistently met your expectations for dependability and value. Your 5-star review means a great deal to us, and we’re thrilled to know our products continue to serve you well. - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Great phone with many handsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when my elderly mother’s phone no longer worked. The buttons on the handsets are nice and big, making them easier for her to see. The caller ID is spoken, so she knows who is calling without needing to look at the phone. At first we didn’t know what we would do with 5 handsets but then decided they would be great in a couple areas in the basement where she spends time going through things (before this the only phone in the basement was on a wall, not handy to get to if the phone rang or she needed to make a call). The phone has many, many features she will never use, and even I had trouble reading the technical stuff in the manual, but for the price it was a good purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We traded our old phones in on this phone because the old phones were cutting in and out. We really like this phone because it has a caller block feature that is very simple to use-and it works!!! When a call is blocked, it only rings once and that's it. LOVE that feature and have used it quite often in the short time we've had the phones. Would rather have had it in white or silver as it would be easier to find the phone but we are still very happy with this new phone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Fantastic Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phones developed a static buzz during phone calls using MagicJack VOIP. I purchased these new Panasonic DECT 6.0 phones and it absolutely quite and clear! Super nice features make these a joy to use. If you on the fence don't hesitate and get these! A++

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I'm a fan of land lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear easy to use. We tried another brand. They were supposed to be a quality product. We were not happy with them. The Panasonic phones are great. Very satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Mr. Jeffrey Saunders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple wonderful. Brian the sales representative and Greg the store manager were excellent. They were professional, patient, thorough, listen and not aggressive. They made my shopping experience enjoyable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful review! It’s fantastic to hear that Brian and Greg provided such a professional and enjoyable shopping experience. We’re thrilled they made your visit memorable, and we hope you’re loving your new telephone! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this cordless phone system. Provides good options for in home use, has good range when out doors and pretty easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the telephone meets your expectation. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Somewhat lacking in quality and features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best phone system. The charge doesn't last as long as other household phones that I have owned. There is also a little static from time to time. It only holds 100 contacts, so I find that really limiting. The V-Tech system I had previously could download contacts from a cell phone; this one cannot do that. I am somewhat disappointed with this system, but I needed one in a hurry, and this one was available.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are experiencing static during calls, please press the Menu button, then press the # key. Following that, enter 122, make sure A is selected and press Save. Please note that the battery life and the usage time may be influenced by the type of batteries you are using. A higher amperage battery will offer a longer usage time as it will hold the charge longer. Please also make sure that the handsets are left of the charging cradles when not in use, to preserve the battery life. Hope this helps! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phones are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome at our auto business would recommend, sound good and set up super easy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother, who now lives alone and is quite technically challenged to say the least. We got it set up for her quickly and she hasn't looked back. Very satisfied customers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Call Blocking Feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item a 5 but the battery doesn't stay charged very long. I like the style, the feel, the voice quality and that you can block annoying callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Also very reliable. The sound quality is very clear

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 4-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. They are light and easy to use. They hold the charge for the day. Has many useful features. Call block and answering set ups.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good phone with a few annoying features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very good to excellent phone/answering system, and I LOVE the call-blocking features -- including automatic blocking of robocallers. However, there are a few features that make it somewhat annoying. First, it will occasionally block calls from friends and family (even after they have been entered in the phone's "phonebook"). This requires a manual unblock, and an apology to my friend/family member/doctor. Second, if you link it to your cellphone, which is a generally-beneficial feature, the phone doesn't allow for permanent muting of text message notifications. By this, I mean that although you may have disabled this feature, every time you re-pair the two phones via bluetooth, or leave the house with the cellphone and then re-enter within bluetooth range, the feature automatically comes back on, forcing a manual defeat of this feature. Getting verbal notifications of text messages in the middle of the night that echo throughout the house via 4 handsets and the base unit can be very jarring. Other than the annoyances noted above, this is a good phone system, with some excellent features (particularly the call-blocking ones), and very good clear voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed this for my 80 yr old grandma. It’s very simple to use. You just plug in the phone cable then plug in the power and it’s set. I’m glad these still exist because nowadays a lot of home phones run on WiFi which isn’t always an option for older folks. The other handsets just plug into the wall outlets and whatever information is programmed into one phone is picked up through the signal and programmed into the other handsets so you only need to enter the date/time and phone book one time in order to access it from the other phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blocking system for telemarketing calls. Excellent phones and works very well. Having trouble saying 50 words about this system. Over the years we have had to replace phones for new options on the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic