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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,828 reviews
  • Rated 4 out of 5 stars

    Phones where you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more confusing to use than the set we already had. Maybe just need to adjust to it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    As for phones, you can't beat the Panasonic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new phones to replace my old Panasonic phones. It is amazing how fast the technology has changed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Solid and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality and operating range. Very easy installation. Good value

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phones. And my sales person wasvery efficient. And the order was sent in no rime. I thank Best Buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take calls, make calls. 5/5 good phone it does phone stuf

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phones for a small business. They have worked perfectly since installing over 6 months ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works, and we have phones now everywhere but in the loo.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Quick connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the items home and had them up and running within 10 minutes. Took longer to install the batteries than it did to program the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Need A louder Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a lottle better the the last phone . I need better volume , but still not great quality.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    a good three's company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient for sister in-law who is with dementia.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    Old school phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who don’t want to give up on a land line just yet. This phone works great and the batteries have held up great so far!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitate to give this product even one Star. I returned the first one I bought because it wouldn’t keep the time and date current. I took it to the Geek Squad, and they said they thought it was something wrong internal. I exchanged it for another same model, hoping the first one was just a lemon. Not the case. I will be returning this one for a refund.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Cheryl! We’re really sorry to hear about your experience, that sounds incredibly frustrating, especially after giving the product a second chance. Our goal is to deliver dependable, worry-free performance, and clearly, we missed the mark for you. Thank you for sharing your experience so openly. Feedback like yours helps us identify where improvements are needed, and we take that seriously. We appreciate you giving us a try, and we hope future products better meet your expectations. - F Panasonic

  • Rated 5 out of 5 stars

    Awesome phone set! No more unwanted calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were going to cancel our home landline because of the 24/7 robot/unknown/solicitation calls. The Panasonic phone gives us our phone back!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great features for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Panasonic phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are okay- very sensitive to touch and sometimes have crackly sound

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, it is very important to us. If you are experiencing noise on the call, please try checking with the support team, at shop.panasonic.com/support
      -A Panasonic

  • Rated 5 out of 5 stars

    Great Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Works great. No Issues and no robo callers almost completely eliminated spam.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! -A Panasonic

  • Rated 5 out of 5 stars

    New Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older phones were not charging properly. Had them for about 4 years so I bought these as a replacment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're finding the new phone to be quite convenient, although, as with all the new technology, the learning curve is a bit steep.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great for the house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My great aunt needed a new phone so I got her this set so she's able to have different handsets in her main living areas.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    built in answering machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these phones for our home. You can check your messages from any of the phones. This system works very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic