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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,828 reviews
  • Rated 5 out of 5 stars

    PANASONIC CORDLESS PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Panasonic phones work very well. I have great reception. I love all the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same this same brand of phones for over 25 years. I hope this set last that long too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Was lucky to find a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product BUT limited stock of comparable products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life is terrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thew old Panasonic phones I had were much better at holding a charge. They used Lithium batteries and these use cheap NiMh one that don't hold charge more that 7 or 8 hours even when phone is not used.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. We are very sorry if the batteries didn't meet your expectations. We will consider this in order to offer a more satisfactory experience. Panasonic

  • Rated 5 out of 5 stars

    CEB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right number of phones for our home. Large numbers, easy to see and read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent for a small apartment or small home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Mom's apartment. Her bedroom, kitchen, and living room. It's all she needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Zero Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated the Panasonic phones to this model, and the battery life is HORRIBLE. It seems like after every phone call the battery dies. It will say "no link" or just need to be charged. I will need to return, find new phones and train my elderly MIL on how to use a new brand. :(

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We are very sorry to hear about your experience so far with your Phone System. Your product is under Manufacturer Warranty for one year from the date of purchase and if you wish to discuss your experience further, please contact us:
      shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Seems a good product but very difficult to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are poor, sometimes vague, and often hard to follow.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. one in 3 places. must have if you have several people in your home

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Phones for All

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. There are enough handsets to keep a phone in every room

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Panasonic

  • Rated 3 out of 5 stars

    DISCONTINUED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 months ago because it is advertised as an expandable system only to find out it is now discontinued & satellite units to expand it with are not available. Poor way to do business Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We thank you for sharing your feedback with us. The handsets for this model have not been discontinued, neither the system itself. You can purchase handsets KX-TGEA60, KX-TGEA61, KX-TGFA61 and KX-TGTA61. -A Panasonic

  • Rated 5 out of 5 stars

    landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for in home phone system. mechanical voice announcing the incoming calls is a little odd sounding.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    New Telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to set up my new telephone. It is a lot of items to update and monitor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Reception

    Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I originally had a Panasonic single cordless phone which lasted years, the new ones is a three phone package and it works fine half of the time but the other half of the time we cannot get it to work properly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    landline

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are great for having a landline available

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this kit, like the color and operation, very cool

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 5 out of 5 stars

    Rare land line phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the money. Happy with the performance of the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in this system, as my older Panasonic phones had been quite good until recently. I had them for 11 years. After setting this system up (which was quite easy, which is a plus) they kept dropping calls after a few minutes. Very frustrating! I liked everything else about the phones, but had to return due to this problem. I’m having better luck with another big name phone maker, and not getting dropped calls. I’m sorry, as I really loved my old Panasonic, and expected the same quality - which wasn’t there.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 5 out of 5 stars

    Good product well sold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as advertised. Sales perfon did a noce job but could have ben a bit more aware ofdevise

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this purchase. A good product and very well made.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic