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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,828 reviews
  • Rated 4 out of 5 stars

    5Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phones and the option to enlarge to pack.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents for xmas. They really like them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great for warehouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade to what we had for wireless phones in our warehouse

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    3 good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 is a good number and black in colir. Fair reception and sound

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker phone is a little raspy. Sometimes hard to understand the person on the other side. Also, sometimes when you dial, it takes 30 seconds to connect.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Rating is foAlexis was super and deserves a raise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating is for Alexis . She was super; an deserves a raise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my family. Intercom message machine answers on each unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones can not be left off the charger more than 8 hours are the battery is dead. Also, the" talk" and the "off" buttons are too small and hard to see.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing your telephone problem to our attention. We sincerely apologize for the telephone's failure and inconvenience it caused. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9:00am-5:30pm est. Panasonic

  • Rated 4 out of 5 stars

    Very good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are working very well, great purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    phones work well but speaker mode is inadequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older Panasonic phones with this newer version. The ear receivers work well, but the speaker mode is not as good as the older version. The speaker is not as clear nor as crisp as the older phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Would recommend buying this

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great set but

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone set. Lots of options but it doesn’t seem like the batteries last as long as they should. All in all I’m satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if keeping, doesn’t always have good sound.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Recommend to my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is s good bargain. I am so happy that I purchased it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Need to replace my old phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace my old phones .. perfect for the home use ...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Updated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to update your phone system every 10 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to shop at best buy they sell very good and cool things

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great phone for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, friendly helpful staff. No complaints whatsover.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phone system delivers great service at a good price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Why can’t they make products seniors can you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 80 years old my wife and I were unable to set phone system. We reached out to Panasonic and Verizon but not successful. After we went to all the trouble when we went back to our prior phone system and we now have a message for a new voicemail. But when we try to clear it doesn’t clear. All our prior phone systems were Panasonic. We are not sure we want to purchase another Panasonic system. If you can help us we would appreciate your help.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Lee! I am sorry for the trouble experienced with this unit. To troubleshoot this issue, please get in touch with the support team at shop.panasonic.com/support
      -A Panasonic