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Customer Ratings & Reviews

Your price for this item is $68.95

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,774 reviews
  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Good quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I can B LOCK those unwanted calls! Great quality phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    good phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically they're good phones. Loads of features, far more then we need. The reason for only four stars: It's kind of tedious to go thru the menu to get to basic options (like speed dial numbers). The voice caller ID completely butchers the names. We leave it on for the amusement factor (kinda bored right now).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. Easy setup. Works in many different rooms as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top brand that’s reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Excellent features. Easy install and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older Panasonic phone I had enjoyed for many years. Set up was easy. Call Block Button - every phone should have this! I went though the entire weekend with out a robo caller. Amazing. Another great feature is the Noise Reduction & EQ settings. This made the calls sound like the person was right there and zero outside noise. Wow. Now I wish I got these phones a long time ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    A phone that ends robocalls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Detects and disconnects robocalls. Sound quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    east to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great for our needs, ease to se up sound quality fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces my old one from almost 20 years ago. I love having a landline. I hope this one lasts 20 years, too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mary! Thank you for choosing Panasonic again and for sharing your loyalty over the years. We’re glad to hear you value having a reliable landline, and we’re committed to delivering quality products built to last. Here’s to many more years of dependable service with your new model! - S Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    The phone has a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set has a lot of interesting features, but some I really don’t need or would use. I have had Panasonic phones in the past and they were very good phones. The sound quality is fair to poor and the volume could be better. Received a cell phone message that was difficult to hear, but if the unit little more volume it would have been great. The backup power system is a great idea, but most people nowadays have their phone connected to their modem and if it doesn’t have a battery backup then the phones won’t work. Use of the voicemail system is okay and I might need to read the manual a little closer, but it provides the date of the message at the end of the message so you have to listen to the entire message to know when it was sent. I would not recommend this phone to a friend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Pluh in and got calls,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, our last phone was died due to sickness, ww buy this and happy at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re happy to hear you’re pleased with your new phone, especially after your previous one gave out. Thanks for choosing this model and sharing your experience! - S Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    I like everything about this phone set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice features, like: announcing who’s calling; the feel of the rubber key pad is nice and grippy; the backlight is helpful without being intrusive; and the information /data is easy to read on the display screen. I’m glad I purchased Panasonic product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    If you need a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a landline phone because we don't have good cell reception in our area. This phone works great and has wonderful features like call blocking and speed dialing. In this world of cell phones I was so happy to be able to still get a phone like this for a good price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 4-star rating! Your input helps us improve and continue delivering quality products. -C Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. Not crazy about the ringtone which drives my dog crazy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for your 4-star review! We’re glad the system seems to be working well overall. Sorry to hear the ringtone isn’t a hit, sounds like your dog might have some strong opinions too! We appreciate your input and will keep it in mind for future versions. - F Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work very well sound is very clear.Caller Id is very helpful

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No static on the line, easy to use guide for adding names to the directory

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Portable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that block unnecessary annoying calls. Put important numbers in my directory. There’s a video on utube for some extra help in setting up which I did go to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AT&T Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time I had to replace AT&T phones with Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system is easy to use, good quality sound and easy to program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, compact easy to program and set up, love the block feature!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic