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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,828 reviews
  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    multi phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to be able to put in block calls, all tho my flash doesn't seem to be working.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the phone works fine; but the sound is a little muddy. I have to keep asking for clarification from callers. I wouldn't purchase this again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the phones keep shutting down when I talk to someone! So frustrating going to call back and either send them back or have them come fix

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phones would allow robot calls enough room that a “ missed call” message would register but these skip right past the call and ignore it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Phones work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phones have a good battery life. The range from the base were what we were looking for. I would purchase this phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Easy set up and call blocking feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up out of the box with no problems. Great call blocking feature and nice voice announcing calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones don't have the ease of use as the previous generation phone that were the same brand and equivalent model.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 1 out of 5 stars

    review of phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst phone system that i have ever had. Sound is bad on the phone and answering machine. Considering returning it even though I bought in Dec. 2024. Would really like credit on a new one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Janice! We're sorry to hear the phone system hasn't met your expectations, particularly with sound quality. That’s certainly not the experience we aim to provide. We appreciate your feedback, it helps us continue to improve our products. Thank you for giving Panasonic a try. - S Panasonic

  • Rated 3 out of 5 stars

    Lots of echos on these phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing a lot of echos when using these phones. Also when phone is on charger no lights show to tell you it is charging.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Hard to understand sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to understand sometimes when talking on the phone. I feel like the sound quality isn't very good. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    mrs. very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good lots better then the other ones we purchased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound clarity and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is great for those who still have land lines. The intercom feature is wonderful as well. Great sound clarity

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent home phone but low battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are very nice phones but the batterys only last about a hour then they start to beep and want a recharge. My old phones lasted all day so this can be very inconvenient its kind of ridiculous that you have to buy new batterys for new phones right away when there that much money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Love the color and that it has 3 headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. Just a lot to learn about how to use all the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phones works fine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way different from last cordless. Message light is difficult to see. Hard to figure out for a non techie.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback.
      For any assistance please contact our support page at https://shop.panasonic.com/contactus
      Mon-Fri, 9am-5pm EST chat option. Panasonic

  • Rated 3 out of 5 stars

    Fat Old Man with Grey Hair and No Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I wish it had the ability to block more numbers ... 1,000 is not enough!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones used to be the best. The range on the phones does not seem to be near as good as hey used to be.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services.
      Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Panasonic

  • Rated 3 out of 5 stars

    It's okay for a landline backup phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is adequate. Set up takes some time. The manual is unclear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Panasonic Portable phones for years. New features make this model mush easier to block unwanted calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style and the voice that tells you the number that's calling. Answering machine feature is good too.

    I would recommend this to a friend