Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,828 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice cordless telephone system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what I was looking for by he manufacturer I prefer. Was easy to set up and is working perfectly. Very, very satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone features were great, however the sound quality was not compatible for my parents. They just couldn’t hear the caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    sr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speak to low not able to adjust it higher to hear the speaker

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ronald! Thank you for bringing this to our attention. You can increase the volume when you are on a call by pressing the UP arrow key on the handset. If you’re open to discussing it further, please contact the Support Team via Live Chat at https://shop.panasonic.com/contactus. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Slim Hand Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,comfortable and easy to use! I recommend this phone system because it is easy set up and great clarity and terrific color.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a phone and does what it's supposed to do. Think I'm still having issues with the phone line and need to contact Xfinity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Poor range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features but the range is poor. It will only work within 70 feet of it's base.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that you are having trouble with the telephone, and we would love to be able to assist you in this matter. Our Panasonic website has multiple ways of getting in contact with our support team who are ready to assist you. Panasonic

  • Rated 5 out of 5 stars

    Dependable Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Panasonic phone set and this one did not disappoint. Great reception and many included options. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeping My Landline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a landline & needed cordlerss phones for several rooms in my home

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the way the phones work very easy to use them we will enjoy them from now on thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great..but not terrible.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. Nothing special, however, serves it purpose!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    sometimes hard to hear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs a little bit of fine tuning, sometimes hard to hear what people are saying

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great range works all over the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 3 out of 5 stars

    ?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T features are better No tone when message is left, not able to hear message being left

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! Kindly take note that the unit has call screening so you can hear the messages being left. Press MENU # 3 1 0 > go to ON > press SAVE. Also, you can enable the beep on the base unit for new messages. Press MENU # 3 3 9 > go to ON > press SAVE. -M Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a lot of innovative features. Great gift for my parents who don’t enjoy calls from unwanted telemarketers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice of caller ID very difficult to understand. Setup so so but has lots of features if you want.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 4 out of 5 stars

    No Message Dignal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit disappointed in these because they don't have a lit-up indicator to let mr know without looking at the phone that i have received a message. On my old set of Panasonic phones, I knew the moment I walked in my house that I had messages, but not with these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done quickly and easily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phones out of the box and ready to go quickly. The batteries are Ni-Cad and need to be put in the phones and charged for an initial charge of 7 hours but the batteries do have a little juice in them. I still had my old phones hooked up so I just plugged the power up to all the new phones over night and then switched them out in the morning. Worked like a champ.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic. Panasonic

  • Rated 5 out of 5 stars

    NICE IN HOME UNIT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAVE HAD ONE OF THESE SETS IN THE PAST AND HAVE HAD VERY GOOD RESULTS WITH MUTIPLE RECEIVERS AND THE ANSWERING MACHINE.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love everything about this phone. Especially like the call blocking feature. Great value for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are working fine. We have purchased Panasonic before and hopefully these will work as well as the previous ones.

    I would recommend this to a friend