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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,828 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    great phone system at a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great Panasonic phone product, especially like the call blocking feature. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with this set of cordless phones. The numbers are easy to view and it was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Panasonic cordless landline phones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had Panasonic for our landline phones. This one is exceptional! Clarity, lightweight but well made, the volume on the phones and speakerphone is loud (nice feature for us), and beautiful sleek design and great over all! If you are looking for a dependable, very nice landline cordless, then, this is it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    old phone got fried by lightning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answering machine and phones are ok. Dial tone sucks.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    A great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, it’s the top of the line & offers everything I could possibly need, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units work well and I have had no problems. The sound quality is consistent and excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good purchas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable hm phone in the event we have an earthquake. I trust Panasonic and this one has been great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bring Back the Previous Panasonic Model

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate these phones. They dont stay charged very long.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! Please note that the battery life can be influenced by the usage of the phone. If only one of your handsets lose the charge please switch the batteries with one from another handset. Before the first time use, charge the handsets for 7 hours so the batteries will be fully charged. If the handsets are not in use, make sure to place them on the charger to extend the usage time. Hope this helps! - S Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Tech challenging even with reading the instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is very disappointing. I thought it was more plug and play than it is. The volume on the handsets is not reliable. I bought the new phones for the security of screening and blocking and have not completed the install of these downloads.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..works well in all my rooms. Battery life is good. The price is really fantastic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Does not keep the charge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Batteries never stay charged. I'm just mad i didn't return before the two week return window ( it's been about 3 weeks) . Total waste of money !!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 3 out of 5 stars

    Work OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Problem is that you can't redial because the area code doesn't show.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system. Bought this for my mother. Works great for bedroom, kitchen, and patio.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great replacement for old Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones replaced our old Panasonic phone systems. They are a great update and work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocks up to 1,000 numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Panasonic phone I have had. I like it....

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    perfect call blocking feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    call sounds great best feature for me is the call blocking feature works like a charm

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. They are just what I needed to replace my old phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and love the product!!! I love panasonic!!! I love best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone choice for those who still want a landline phone that can cover the whole house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remember which buttons to use. Just too many buttons for what we use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic