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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,828 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new phones! Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phones have great reception and sound. They look nice too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Cordless phone from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is all the way up and can’t hear. While talking to someone the phone disconnects. Called to return it and will not return because I don’t have order number.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that the speaker on this model is standard. If you would like a telephone with volume boost, we would recommend you to check out our amplified systems as well. Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. Panasonic

  • Rated 3 out of 5 stars

    household phone system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but the phones do the job. Work as they should

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The time keeps changing on the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might return not happy with the phones. Volume all the way up but sometimes I can’t hear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. glad I picked this one. I like the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 2 out of 5 stars

    Did not even last for 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with great features, but each handset started to die, despite changing battery. Had to toss after 2 years. Not a quality manufacturer anymore.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 3 out of 5 stars

    Remote Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone display wraps and I find that distracting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with hearing or being heard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transfer from my mibile to house phone and vice versa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Cordless phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up. It has good reception in all rooms and the voice quality is good, even with the speaker phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccomend to every one to use for their home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    clear voices on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for the price. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up. Solid instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied. Good product and easy to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Worthwhile buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the call blocking feature, it does work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid cash for these phones and this is my review

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    The phones were amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great and were amazing. I love them so much

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, great functions, easy to see keys.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow phone. Can dial the numbers fast and the phone rings you press the talk button to answer and it stays a few seconds after still ringing. Not a good experience with theses phones.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that you are experiencing a responsive concern with the telephone. We would need some additional information to be able to troubleshoot the situation and provide you some steps that you can do to see if we could remedy the issue. Our Support team is awaiting and ready to assist you with your concern, so please select the best method that works for you based on the options on the Panasonic Contact Us located on the Panasonic website. Panasonic

  • Rated 3 out of 5 stars

    speed dial is too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed dial is way too slow, should be much faster.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Can you hear me?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t even hear when talking! I thought it was me but even my 12 yo son couldn’t hear when using them.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Melinda! Thank you for bringing this to our attention! We are truly sorry to hear about the situation you experienced. If you are having issues hearing during calls please press Menu on a handset, followed by the # key and enter 122. Please select A and make sure to press SAVE. If the issues persists, we encourage you to check directly with the telephone service provider for possible issues on the telephone line. We hope this helps! - S Panasonic