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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,831 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a (much) older Panasonic cordless system that finally quit working. We liked the quality and functionality of the old phone so went with the new Panasonic model. It was easy to set up and works just as well as the old one, so we're satisfied. The convenient one-button Call Block feature, not available on our previous phone, is handy. And we appreciate the promise that it will continue to work, at least for a time, in a power failure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to set up and use. I am very pleased with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We're delighted to hear that the setup process was smooth and that you're enjoying using the telephone system. Your satisfaction means the world to us, and we’re so glad it’s been a great experience for you. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service! Showed us a selection of phones and after determining our needs, recommended this Panasonic product. We took it home and set it up with no hassle. We are very pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones in all rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having phones in every room. Sound is good easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phones and delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great. Seem like iy needs recharging very frequently, sometimes once a day. Delivery was a nightmare. Phones went back and forth twice. Once to New York State and then New Jersey. It took over two weeks to get the package.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to use, and was easy to set up! Many functions available.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product a couple months now and it seems to be working as expected. It’s a good price and a good product. I’ve had Panasonic cordless phones before and they served me w3ll.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 4 stars! We’re happy to hear you’re satisfied and look forward to any suggestions you might have. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new phones. The feature of call block is great to get rid of the unwanted and spam calls. The range of the handsets is perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, nice quality phone set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone set for landline is very easy to set up. It comes with a prerecorded message or you can create your own. The ring for incoming calls can be adjusted to a high or low level, which I've never been able to do with prior landline sets. Prior sets were always so loud, this one is now low and soft. The hand units also easily adjust high or low for varying hearing abilities. I am very pleased with this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Perfect for what we wanted to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install an operate. Has all the features of a more expensive phone and it looks good. One of the best buys that we have made. The price was more than fair.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it can block up to 1000 numbers. We get so many robo calls it's unbelievable. It also has excellent sound when talking to people. Great phone for a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    NewPh25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly Mom likes the larger display. She has to remember how to find her contacts, but she's happy with the phones. Thanks!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Yvonne! Thank you for sharing your feedback! We’re so glad to hear your mom is enjoying the larger display, it’s designed to make things easier for users. We understand it can take a little time to get familiar with finding contacts, but we’re happy to know she’s pleased with the phones overall. The contacts can be found easier by pressing the button on the handset corresponding to the first letter of the contact she is searching for! Hope this helps and thank you for choosing us! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    They are top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the numbers are larger and easy to see. Each phone has speaker access if you busy or your hands are full. Good sound and easy to operate. Thank you best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Handy Bandy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones, very good sound! Easy to use. Great value! I enjoy the caller ID.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy-to-use product for a family member. In-store assistance was top notch as well!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Thomas! Thank you for your review! We're thrilled to hear the phone is working so well for your family member and that it’s easy to use. It’s also great to know you had a positive in-store experience, thank you for choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of phones is great. Easy to use, and easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Replacement of Ancient Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more "bells & whistles" than our previous phone---circa 10 years ago. Good sound, large #s, easy to set up, good appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are a great product for its price. It can expand. It does a lot features of the more expensive phones. I would recommend this product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great reliable work phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a better update to the last model i had and more compact which was nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the improvements and compact design of the updated model. It’s always rewarding to know that our efforts to refine and enhance our products make a difference. We appreciate you choosing Panasonic once again. - S Panasonic

  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted this brand and have not been disappointed with these phones. Good price and not a lot useless features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your valuable feedback and the 4-star review! We're so glad to hear that you’ve had a positive experience with the brand and that the phones meet your needs without unnecessary features. We aim to provide great value with simplicity and reliability, and it’s great to know we’re meeting those expectations for you. - S Panasonic