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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,824 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    They are top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the numbers are larger and easy to see. Each phone has speaker access if you busy or your hands are full. Good sound and easy to operate. Thank you best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Replacement of Ancient Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more "bells & whistles" than our previous phone---circa 10 years ago. Good sound, large #s, easy to set up, good appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are a great product for its price. It can expand. It does a lot features of the more expensive phones. I would recommend this product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy. Range was good and battery life was good tooo

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    'Cordless'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Panasonic expandable phones before, and these are the best by far. The battery life is longer. The phones seem to be a little sturdier. They also seem to better options in the menu to allow better personal use. They are solid and we are very pleased with our purchase, and yes, we would recommend them!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that the improved battery life, sturdiness, and enhanced menu options are making such a positive difference. It’s great to know our phones are living up to your expectations and providing the solid performance you deserve. We truly appreciate your continued trust in us! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Super easy to set up and use. Great range for the remote handsets and the Blocking function works great as well. Excellent voice quality. Super product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    New slick landline phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable handling - phones are not bulky, light weight. Bright clear screens for easy viewing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful review! We're delighted to hear that you’re enjoying the sleek design, lightweight feel, and bright, clear screens of the phones. Your feedback helps us continue improving, and we truly appreciate it! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very good quality. Nice to have 5 phones to have in different rooms.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 3 out of 5 stars

    NOT FOR OLDER PEOPLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver falls off from base too easily. I'm not a picture person and the small book of directions uses too many pictures. We are 80 + 84 yrs old. I do not recommend for older people.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your feedback. We’re sorry to hear the design and instruction manual didn’t meet your needs. Your input about the receiver and the picture-heavy directions is valuable, and we’ll take it into consideration as we strive to improve our products for all users. We appreciate you taking the time to share your experience! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect addition to my new apartment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and decided that I wanted to continue to have a landline, in spite of the fact that I use my cell phone 99% of the time. My landline was old and I wanted to start with a new one I could depend on. This phone turned out to be perfect and was easy to set up. It does not take up much space and I am very satisfied with it and the two extensions. I did get assistance from an employee because I had some questions but that nailed my decision.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need to improve the battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all is said and done, this is a great phone set that has nice features and is handy. However, I have had MANY Panasonic phones and all of the others lasted for much longer (Batteries that is).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Panasonic 3 phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones. Numbers are good size. Has intercom and answering machine. Good sound. Many features!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    functional land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work well and are easy to program and if you prefer to use your telephone company's voice mail, it allows you to do so and will alert you of messages. The sound quality from the earpiece is okay. If you like audible alerts, it works well and it's good to let you know when the batteries are low. I have found, if they are left off the bases for a considerable amount of time, the batteries don't last long.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very easy to set up. Hearing is very clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly . The volume and hearing are crystal clear. Great product for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Lot's of Bells & Whistles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the special features this set provides (besides basic vox service) Flashlight, Baby Monitor, Answering service, Speed-dial, Call-blocking, etc. We'll figure it all out someday...maybe. If you are NOT technically savvy I would pass on this item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panasonic cordless phone was easy to set up. The best buy technician helped me with the selection.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Roger! Thank you for your review! We’re so glad to hear that the KX-TGE633M cordless phone was easy to set up and that you had a great experience with the Best Buy technician in helping you choose the right model. We appreciate your feedback and hope the phone continues to serve you well! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phone set, hard to find but Best Buy had them in stock at our local store.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great choice in buying phones for the household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited with my new Panasonic Phones- It is a good buy and I recommend this phones to any one that needs home phones. They have so many features and easy to follow

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New Landline Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally replaced my old phones and am happy with my new Panasonic system. I now have phones in convenient locations in the house and am learning how to use all the features. I'm glad I could find another Panasonic product because it makes this transition a little bit easier. Too bad my new phones couldn't sync with my old ones to move all my contacts in a snap. I don't anticipate any problems with these Panasonic phones because they make quality products and they're worth the investment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update answer machine and cordless phones. This is a great purchase and the phone quality is great. Really easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic