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Customer Ratings & Reviews

Your price for this item is $68.95

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,774 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good set of extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE had some older phones we used as extensions of our main line and they finally stopped working. I found these online at a decent price and I had a five dollar award so I bought them. Set up was easy. I like that we can turn the ringer off. They are doing what we want from them so all is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed for multi floor abodes.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and program this multi-phone system. Built to stand up to most punishment at the hands of young users. Considered going to cell phones only, but land line does have its good points; great for conference calls, clear voice recognition, volume control, and battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and enter numbers .from od system. Works just fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Panasonic phones for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is all "plug and play". Sound is clear and easy to adjust. Pricing is very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system works well. I had Panasonic previously and the phone system lasted for a good 7 or more years. I chose it again because it is easy to set up and use. The numbers are large and the screen bright. The volume is adjustable and the ring can be heard throughout the house. I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sounds descent...nothing special. Good basic and a few more functions. I only gave it 3 stars for those reasons and more importantly, we constantly hear the phones say “low battery.” We charged them all up initially and granted, we don’t keep them all plugged in to the chargers as we space them out around t he house but when not on the charger the low battery distress signal comes on about every 3 days and is pretty annoying to listen to.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Home phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it has fast charging option.i recommend to anyone with low budget item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed at reasonable price. We are happy with product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mother and hooked them up, sound is good and quality seems pretty good. She wanted something with a headphone jack which id not easy to find these day with most being bluetooth. I would buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working just fine and seems to be a little easier than the older phones that I had. Easy to read and simple to operate. I'm even savings some money on my phone bill which is good !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Cheers to Panasonic and Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a single phone on the fist floor, this phone and answering machine were about 25-30 years old and failing so despite my step mothers old ways I purchased this Panasonic cordless set of 3 hand sets (one for each floor). I love this new cordless phone system.She doesn't have to run down a flight of stairs to answer the phone any more but she wont admit to me I made the correct decision to get this phone system. I am a Happy customer here!!...so is my stepmom.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Replacement for older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement to a 5 year old panasonic model that was starting to show its age. So far it seems to be of good quality. The only thing that I have noticed is that it is not as loud as the older phone when it announces who is calling or when talking. My grandmother who uses the phone has not complained about the call volume but she has told me that she can't hear who is calling when announced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. Whenever you require assistance please contact our team via Live Chat on : shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Top Noch landline phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I was looking for cheaper, no frill phone with only one handset. However, I am extremely pleased with my purchase. I am enjoying features that were not around when I last purchased a land line phone. For example, I love the fact that the handset lights up when the phone rings (useful when I wear my noise cancelling headphones). Also having a phone in three rooms is a huge convenience. I am pleasantly surprised with my purchase!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    new phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, work fantastic. These phones are a great deal for the money, good quality for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor instruction manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating instructions are not clear Menue is hard to use the sound is very clear and the distance from the master unit is good

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 5 out of 5 stars

    Good Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended range is enough for me. The phone works at least 100ft from the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system works great. Easy to set up and us. The main base has a small footprint but has all the functionality you need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 4 out of 5 stars

    Talkathon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use the Panasonic brand for my home phone needs. Every time I purchase a set Panasonic comes up with a new improvement. You have to read the booklet to find all the features your phone set has. This is a excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Landline Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy and the Panasonic phones are our land line phone to go to when we need a new one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set for my father. He is elderly and needed his landline back. This phone is user friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic