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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,831 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is just what we needed. It works very well and has very clear sound, is easy to set and operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement over my old phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large LCD screen is a big improvement. Much easier to navigate the menu. The larger buttons also make it easier to use and less likely to misdial a number. the sound quality is great. This phone has many features that my older Panasonic phone didn't have. I will be using most of them. This model's handsets seems to be more substantial than the model sold at Costco. Very pleased with this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 stars! Panasonic

  • Rated 5 out of 5 stars

    'Cordless'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Panasonic expandable phones before, and these are the best by far. The battery life is longer. The phones seem to be a little sturdier. They also seem to better options in the menu to allow better personal use. They are solid and we are very pleased with our purchase, and yes, we would recommend them!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that the improved battery life, sturdiness, and enhanced menu options are making such a positive difference. It’s great to know our phones are living up to your expectations and providing the solid performance you deserve. We truly appreciate your continued trust in us! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Lots of features, large keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand controls, call block feature with memory for storing call block numbers. I reduced my spam calls by 80% over the last 30 days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convient phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Handy to have three extensions around the house! Easy to read the handsets and simple to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sherry! Thank you so much for your kind words and positive feedback! We're thrilled to hear that the KX-TGE633M was easy to set up and that you're enjoying the call blocker feature! We're glad it's meeting your needs and hope you'll take a moment to explore other helpful features like talking caller ID, enhanced noise reduction, and Link2Cell, which lets you connect your cell phone via Bluetooth to take mobile calls through your home phone system. For even more convenience, you can also purchase additional handsets to place around your home. Your satisfaction means a lot to us, and we're always here if you need anything! -C Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, so far, so good. I haven’t had time to set up many of the options that are available, but its doing what I want a phone to do. Eliminating Scam calls is very easy. If I had a knock against the system, it would be volume is a problem. At times (frequently) it is hard to hear callers, even with the volume controls at their highest point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, clear voice and easy directions on how to use the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kenneth! Thank you for your feedback and 4 stars review! We’re pleased to hear the phone system was easy to set up and provided clear voice quality along with straightforward instructions. We appreciate you choosing our product, thank you! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is easy to set up and works well. Great system for the price. Ability to block 1000 calls is a real plus

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought that phone. Best phone I ever had. Easy to use , caller I’d sounds clear so I can hear who’s calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    new phones for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last phones i had lasted 16 years,these are really an upgrade over older phones.not a bad price.easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great multi unit phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my in-laws who are in their 80's. The large LCD screen is easy for them to read. They love the fact that the system "talks to them" to tell them who is calling so they don't have to pick up the handset to see who it is. Sound quality is also very good, both in the handset and speaker phone. Knocking off one star since the automatic configuration of the time is an hour off (early), regardless of resetting it and trying different settings.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Panasonic expandable cordless phone system was easy to install. All five units are working perfectly. We Love the size and lighting behind the numbers and keys. All features work as we were informed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Needs more complete intercom instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 3rd Panosonic residential multiple phone I have boughr over many years. Fits our needs directly. Only complaint is with instructions to register each hand unit as an intercom number for calling within the house. It not rhere under registering the unit number for call internally. Previous models had easy program instructions!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cordless phones are great and they have excellent range to the base unit. They were very easy install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to set up and they are great quality. The announce system to inform you who is calling a very good feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. We had something like this from them before, but when they finally died after many years we got Vtech. Hated those so we went to Best Buy and bought these. Exactly what we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Feature ritch, self powered with a headset jack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with good volume. Setup was easy if you read the documentation (its very flexible so there are a lot of options). The handsets are larger than the 12 year old Panasonic system it replaces. The eco mode works for about 30 feet through one wall. I found that you can see the last 10 or so numbers that called in a useful feature. The fact that it will run w/o wall power for a period is useful if you connect it to the traditional land line since those will work even if their is a power failure. Its nice that if uses the speakerphone when it has to self-power so you have effectively three units to run it during an extended power outage. The ability to use a wired headset was the deciding factor for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Wireless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones and easy to set up but the max volume seems too low. Otherwise good clarity and no static

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great, using a headset is no problem. The sound quality is excellent. Outside or inside I have had no problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not as good as the Panasonic version we had before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is good, but battery life is very short. Needs daily charging where old version would last 2-3 days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic