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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,824 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use and very affordable. Best Buy has the great deals compared to other stores.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for business use clear voice quality Low weight. Good mat color.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your feedback and 5-star review! We’re happy to hear our product delivers the clear voice quality you need for business use, and at a price that makes sense. It’s our mission to combine performance with value, and it’s great to know we’re hitting the mark for you. Thanks for choosing our product, we hope it continues to serve you well!! - F Panasonic

  • Rated 4 out of 5 stars

    Good phones for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work well though not as good and not as many features as my older Panasonic set. These are fine but I don't think they are made as well as my 12 year old phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Stephen! Thank you for sharing your thoughts. We’re glad the phones are working well for you, and we appreciate your feedback regarding the features and build compared to your older set. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is just what we needed. It works very well and has very clear sound, is easy to set and operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Pros mentioned:
    Call blocking, Features

    Rated 5 out of 5 stars

    Panasonic Cordless Phones 6.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love them! We have not had any problems with them, they block out all the unwanted soliciting calls and they have great features!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Super Sophisticated Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it blocks 1,000 numbers - a must have feature for us. It was easy to pair our cell phones and download those phone books. However you need to read the instructions because this system has a lot of cool features which are not intuitive. Well worth the higher price. Looks good too. We bought the additional handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phone Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I've been looking for. It serves the purpose. I would recommend this prodoct to my family and friends!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement over my old phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large LCD screen is a big improvement. Much easier to navigate the menu. The larger buttons also make it easier to use and less likely to misdial a number. the sound quality is great. This phone has many features that my older Panasonic phone didn't have. I will be using most of them. This model's handsets seems to be more substantial than the model sold at Costco. Very pleased with this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 stars! Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Panasonic expandable cordless phone system was easy to install. All five units are working perfectly. We Love the size and lighting behind the numbers and keys. All features work as we were informed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Lots of features, large keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand controls, call block feature with memory for storing call block numbers. I reduced my spam calls by 80% over the last 30 days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Feature ritch, self powered with a headset jack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with good volume. Setup was easy if you read the documentation (its very flexible so there are a lot of options). The handsets are larger than the 12 year old Panasonic system it replaces. The eco mode works for about 30 feet through one wall. I found that you can see the last 10 or so numbers that called in a useful feature. The fact that it will run w/o wall power for a period is useful if you connect it to the traditional land line since those will work even if their is a power failure. Its nice that if uses the speakerphone when it has to self-power so you have effectively three units to run it during an extended power outage. The ability to use a wired headset was the deciding factor for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. We had something like this from them before, but when they finally died after many years we got Vtech. Hated those so we went to Best Buy and bought these. Exactly what we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, so far, so good. I haven’t had time to set up many of the options that are available, but its doing what I want a phone to do. Eliminating Scam calls is very easy. If I had a knock against the system, it would be volume is a problem. At times (frequently) it is hard to hear callers, even with the volume controls at their highest point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones and recorder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these 3 Panasonic phones and recorder have been preforming very well. I read the instructions very carefully before installation to make sure I understand it all. I pleased with these phones and how they've been performing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello David! Thank you for the great 5-star review! We're glad to hear your Panasonic phone system and recorder are performing well and living up to expectations. Kudos for taking the time to carefully read through the instructions, it really pays off! We're pleased to know you're happy with the setup and performance so far. - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone set. This replaces my previous Panasonic phone set. I love the features on it. The volume is good and the sound is crystal clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sally's phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Panasonic phones that I just bought are 100% perfect for me. It is very easy to use, play your messages, and find telephone numbers, etc. These phones compared to the last phones, is no comparison, these are Great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Needs more complete intercom instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 3rd Panosonic residential multiple phone I have boughr over many years. Fits our needs directly. Only complaint is with instructions to register each hand unit as an intercom number for calling within the house. It not rhere under registering the unit number for call internally. Previous models had easy program instructions!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is easy to set up and works well. Great system for the price. Ability to block 1000 calls is a real plus

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought that phone. Best phone I ever had. Easy to use , caller I’d sounds clear so I can hear who’s calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great multi unit phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my in-laws who are in their 80's. The large LCD screen is easy for them to read. They love the fact that the system "talks to them" to tell them who is calling so they don't have to pick up the handset to see who it is. Sound quality is also very good, both in the handset and speaker phone. Knocking off one star since the automatic configuration of the time is an hour off (early), regardless of resetting it and trying different settings.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic