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Customer Ratings & Reviews

Your price for this item is $68.95

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,776 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an old set of cordless phones. Works great, very easy to setup and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money and easy to use. My kids loves it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 3 out of 5 stars

    not for luddites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous Panasonic cordless phone for close to 20 years. Worked great. Menus were reasonably straight forward. The new one has 3 times more features, but everything is buried in multi step access. My wife, who hates technology, gets frustrated trying to do simple things. It does work great. The review forces one to recommend/not recommend. I would not hesitate to recommend it to those who are technically savvy.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    One Happy Camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice simple phone, Has many features!The price is great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent house phone set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my elderly aunt and the phones work pretty decently. The setup was pretty easy and simple. The only issue is one phone has now started making a buzzing noise but otherwise they work fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference. Noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. We also recommend relocating the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M Panasonic

  • Rated 4 out of 5 stars

    Phones and delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great. Seem like iy needs recharging very frequently, sometimes once a day. Delivery was a nightmare. Phones went back and forth twice. Once to New York State and then New Jersey. It took over two weeks to get the package.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job I have no problem with this phone it’s just a easy phone to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer ware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Panasonic phone. Didn't realize it was a discontinued model, as it was sold as new. The batteries don't hold a charge very long. Best buy wouldn't do anything. I only asked for new batteries. Panasonic was no help either. They wanted me to send everything back to them to check it out. Then they might do something. This will be my last Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Mike! Thank you for bringing this matter to our attention. Please be informed that when purchased as new, the unit has a manufacturer warranty of one-year mail-in service repair, applied from the moment of purchase, including the batteries that came with the phone system. Additionally, ensure the phone system is using compatible batteries, which are Nickel metal hydride (Ni-MH), 2 x AAA (R03) size for each handset. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacing old phone's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would highly recommend. Very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not purchase the base unit only 2 expansion units. They worked as expected and meshed with my existing phone system easily. Needed none of the many extra features but the instructions looked daunting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never miss a call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, Can place in different rooms so you don't have to run to answer the phone or miss the call. Portable, once charged, you can take the phone with you and then return it to the charger at night.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HANDY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cordless phones! The only con that I have is that the battery has to be charged every day

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded all numbers into memory, set up speed dial section and off and running! Relatively painless. Options available for use as desired. Very pleased with the units flexibility.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Convient phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Handy to have three extensions around the house! Easy to read the handsets and simple to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sherry! Thank you so much for your kind words and positive feedback! We're thrilled to hear that the KX-TGE633M was easy to set up and that you're enjoying the call blocker feature! We're glad it's meeting your needs and hope you'll take a moment to explore other helpful features like talking caller ID, enhanced noise reduction, and Link2Cell, which lets you connect your cell phone via Bluetooth to take mobile calls through your home phone system. For even more convenience, you can also purchase additional handsets to place around your home. Your satisfaction means a lot to us, and we're always here if you need anything! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    For the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. My wife and daughter both got this model. Our answer phone was having trouble staying charged and one of the phones wouldn't charge at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very much worth the price which was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplified phone system. It is a basic landline with answering machine. Easy to setup answering machine. It is also easy to retrieve calls too. Great have a set of 3!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Land line phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plug in and they work. Its nice to have phones throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    House phone revuew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the phones #3 is not working properly. Don’t know whether to return all of them or seek a replacement

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience. We're sorry to hear that one of your phones isn’t working properly. We encourage you to check directly with the retailer on their return policy for the product. Wishing you a smooth resolution and many great calls ahead! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set up for elderly parents.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for my parents. We wanted them to have phones in multiple locations given their age. Very happy with the product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic